Acne Studios
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Client Advisor
role at
Acne Studios .
Acne Studios is a progressive luxury house committed to collaboration and curiosity, setting high aspirations and striving for excellence. We value every contribution and embrace feedback to develop ourselves and others. We aim to minimise our environmental impact across all operations and address societal challenges through our business practices.
CULTURE OF COLLABORATION We firmly believe that feeling supported, included, and trusted enables you to enjoy your work and thrive. You will be part of a team of colleagues with diverse roles and backgrounds, each with unique skills and experiences.
WHAT YOU WILL DO Your main contribution will be to care for our customers in the store and through the entire customer cycle. We provide training and coaching in luxury sales, service, and clienteling, following our cutting‑edge approach to client experience. Key responsibilities include:
Managing and executing omni‑channel services.
Welcoming and guiding customers through a smooth cycle, attending to all details and providing a best‑in‑class experience.
Achieving sales, conversion, and clienteling targets.
Upholding administrative procedures and managing inventory skillfully.
WHO YOU ARE You have high aspirations and focus on details that create substantial impact. You enjoy teamwork, embrace feedback to develop yourself and others, are curious, thrive in a dynamic environment, and practice cooperation, respect, and clear communication.
Specific personal qualities for this role
Interpersonal and communication skills to provide excellent service and build strong relationships with customers.
Ability to identify customer needs, cross‑sell products, and close sales to achieve individual and store targets.
Responsiveness and ability to resolve customer concerns professionally.
Specific experience and knowledge for this role
Previous customer‑facing role within retail or hospitality.
Proven ability to drive sales and provide exceptional customer service.
Knowledge of customer relationship management (CRM) and clienteling.
Fluency in English (required; additional languages based on market requirements).
We may perform background checks for this position.
Job Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Consulting, Information Technology, and Sales
Industry: Retail Luxury Goods and Jewelry
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Client Advisor
role at
Acne Studios .
Acne Studios is a progressive luxury house committed to collaboration and curiosity, setting high aspirations and striving for excellence. We value every contribution and embrace feedback to develop ourselves and others. We aim to minimise our environmental impact across all operations and address societal challenges through our business practices.
CULTURE OF COLLABORATION We firmly believe that feeling supported, included, and trusted enables you to enjoy your work and thrive. You will be part of a team of colleagues with diverse roles and backgrounds, each with unique skills and experiences.
WHAT YOU WILL DO Your main contribution will be to care for our customers in the store and through the entire customer cycle. We provide training and coaching in luxury sales, service, and clienteling, following our cutting‑edge approach to client experience. Key responsibilities include:
Managing and executing omni‑channel services.
Welcoming and guiding customers through a smooth cycle, attending to all details and providing a best‑in‑class experience.
Achieving sales, conversion, and clienteling targets.
Upholding administrative procedures and managing inventory skillfully.
WHO YOU ARE You have high aspirations and focus on details that create substantial impact. You enjoy teamwork, embrace feedback to develop yourself and others, are curious, thrive in a dynamic environment, and practice cooperation, respect, and clear communication.
Specific personal qualities for this role
Interpersonal and communication skills to provide excellent service and build strong relationships with customers.
Ability to identify customer needs, cross‑sell products, and close sales to achieve individual and store targets.
Responsiveness and ability to resolve customer concerns professionally.
Specific experience and knowledge for this role
Previous customer‑facing role within retail or hospitality.
Proven ability to drive sales and provide exceptional customer service.
Knowledge of customer relationship management (CRM) and clienteling.
Fluency in English (required; additional languages based on market requirements).
We may perform background checks for this position.
Job Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Consulting, Information Technology, and Sales
Industry: Retail Luxury Goods and Jewelry
#J-18808-Ljbffr