Informa
Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.
We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.
This role is based in our Chicago, Phoenix, New York, NY, or Boulder, CO office. As the Event Director- NAB Engineering, your role is to strategically build and expand both live and virtual event portfolios. You'll drive the tactical implementation of these strategies alongside your show team, ensuring that results align with established KPIs and financial objectives. Acting as the 'face' of the brands, you'll cultivate strong relationships with key stakeholders across the board, including exhibitors, attendees, and association partners.
You will be accountable for, and evaluated based on, the financial, operational, and customer performance of the events. This responsibility will require you to make informed decisions that lead to commercially successful and financially viable products for customers. Your focus will be on increasing market presence, engaging the community, and delivering an outstanding customer experience.
Role Accountability and Duties Strategy and Growth
Develop long and short-term strategic plans for events - both physical and virtual
Manage tactical implementation of strategic plans and lead Event Manager in developing tactics brief
Deliver on financial, operational and customer oriented-brand objectives (e.g., new business and customer retention, NPS, customer satisfaction)
Build strategies to seize new market opportunities, or grow the brand(s) into adjacent sectors or customer segments (across geographies, platforms, and verticals)
Support the development of event/product pricing strategies, based on strategic layout of an event space, product bundling options, value-based pricing and commercial drivers
Support the development of key strategic partnerships and management of association relationships
Quality and Innovation
Lead the delivery of outstanding customer experience, working with the team to create innovative and interactive experiences at the events
Drive creative and new ideas to engage customers at and around the events. Prototyping new ideas and innovative approaches.
Challenge current restrictions in thinking to increase engagement of an event for the customer
Operational Leadership
Manage P&L in collaboration with team managers and Finance
Provide accurate and timely reporting of KPIs and forecasts
Provide monthly reports and high-level leadership reports
Manage collaboration across the business functions of Sales, Marketing, Operations, Finance, IT and Registration
Responsible for overall customer experience
Line management of team managers through regular 1:1's, professional development, and coaching and mentoring
Monitor team and individual performance against targets, KPIs, and MBOs
Support on the recruitment and assessment of new hires to the team
Support where necessary in the annual financial planning and quarterly forecasting meetings reviews
Execution
Monitor and manage the day-to-day execution of events across Marketing, Sales, Operations, Media and more
Provide guidance in the development of all marketing, experiential, and partner programs
Help guide the development of all live content and conference programming
Manage the development and execution of all operationally related programs
Qualifications
Minimum of 5 years experience leading exhibitions, preferably in B2B sector
Strategic planning experience
Experience leading teams and acting as an inspirational leader with charisma and energy
Ability to develop relationships at senior level and support the management and interaction with of high value customer accounts
Experience of reporting, budgeting / forecasting
Experience of building trusted internal relationships and maintaining an open two-way conversation to ensure overall brand (event/product) and business success
Ability to collaborate with multiple internal stakeholders
Strong interpersonal skills and public speaking skills
Bachelor's Degree or equivalent experience
Additional Information We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at an Informa event - you get the flexibility and support to work from home or remotely.
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it - see what our colleagues have to say at LifeAt.Informa.com
Our benefits include
Great community:
a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
Broader impact:
take up to four days per year to volunteer, with charity match funding available too
Career opportunity:
the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
Time out:
15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
Recognition for great work, with global awards and kudos programs
As an international company, the chance to collaborate with teams around the world
The salary range for this role is $115,000 - $140,000 based on experience.
This posting will automatically expire on 1/5/2025.
We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most - although not all - of the skills and experience listed, we welcome your application.
If you would like to request reasonable adjustments or accommodationsto assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
See how Informa handles your personal data when you apply for a job here.
#J-18808-Ljbffr
We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.
This role is based in our Chicago, Phoenix, New York, NY, or Boulder, CO office. As the Event Director- NAB Engineering, your role is to strategically build and expand both live and virtual event portfolios. You'll drive the tactical implementation of these strategies alongside your show team, ensuring that results align with established KPIs and financial objectives. Acting as the 'face' of the brands, you'll cultivate strong relationships with key stakeholders across the board, including exhibitors, attendees, and association partners.
You will be accountable for, and evaluated based on, the financial, operational, and customer performance of the events. This responsibility will require you to make informed decisions that lead to commercially successful and financially viable products for customers. Your focus will be on increasing market presence, engaging the community, and delivering an outstanding customer experience.
Role Accountability and Duties Strategy and Growth
Develop long and short-term strategic plans for events - both physical and virtual
Manage tactical implementation of strategic plans and lead Event Manager in developing tactics brief
Deliver on financial, operational and customer oriented-brand objectives (e.g., new business and customer retention, NPS, customer satisfaction)
Build strategies to seize new market opportunities, or grow the brand(s) into adjacent sectors or customer segments (across geographies, platforms, and verticals)
Support the development of event/product pricing strategies, based on strategic layout of an event space, product bundling options, value-based pricing and commercial drivers
Support the development of key strategic partnerships and management of association relationships
Quality and Innovation
Lead the delivery of outstanding customer experience, working with the team to create innovative and interactive experiences at the events
Drive creative and new ideas to engage customers at and around the events. Prototyping new ideas and innovative approaches.
Challenge current restrictions in thinking to increase engagement of an event for the customer
Operational Leadership
Manage P&L in collaboration with team managers and Finance
Provide accurate and timely reporting of KPIs and forecasts
Provide monthly reports and high-level leadership reports
Manage collaboration across the business functions of Sales, Marketing, Operations, Finance, IT and Registration
Responsible for overall customer experience
Line management of team managers through regular 1:1's, professional development, and coaching and mentoring
Monitor team and individual performance against targets, KPIs, and MBOs
Support on the recruitment and assessment of new hires to the team
Support where necessary in the annual financial planning and quarterly forecasting meetings reviews
Execution
Monitor and manage the day-to-day execution of events across Marketing, Sales, Operations, Media and more
Provide guidance in the development of all marketing, experiential, and partner programs
Help guide the development of all live content and conference programming
Manage the development and execution of all operationally related programs
Qualifications
Minimum of 5 years experience leading exhibitions, preferably in B2B sector
Strategic planning experience
Experience leading teams and acting as an inspirational leader with charisma and energy
Ability to develop relationships at senior level and support the management and interaction with of high value customer accounts
Experience of reporting, budgeting / forecasting
Experience of building trusted internal relationships and maintaining an open two-way conversation to ensure overall brand (event/product) and business success
Ability to collaborate with multiple internal stakeholders
Strong interpersonal skills and public speaking skills
Bachelor's Degree or equivalent experience
Additional Information We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at an Informa event - you get the flexibility and support to work from home or remotely.
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it - see what our colleagues have to say at LifeAt.Informa.com
Our benefits include
Great community:
a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
Broader impact:
take up to four days per year to volunteer, with charity match funding available too
Career opportunity:
the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
Time out:
15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
Recognition for great work, with global awards and kudos programs
As an international company, the chance to collaborate with teams around the world
The salary range for this role is $115,000 - $140,000 based on experience.
This posting will automatically expire on 1/5/2025.
We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most - although not all - of the skills and experience listed, we welcome your application.
If you would like to request reasonable adjustments or accommodationsto assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
See how Informa handles your personal data when you apply for a job here.
#J-18808-Ljbffr