Community Health Center of Buffalo, Inc.
Medical Director
Community Health Center of Buffalo, Inc., Buffalo, New York, United States, 14266
Primary Function
The Medical Director serves as a key clinical leader responsible for oversight, administration, and operational management of clinical services at the Community Health Center of Buffalo, Inc. Reporting directly to the Chief Medical Officer, this position bridges the gap between executive strategy and day‑to‑day clinical care. It combines administrative leadership with occasional patient care, allowing flexibility regarding clinical practice based on organizational needs.
Duties and Responsibilities
Operational Management: Oversees day‑to‑day clinical operations, ensuring workflows are efficient and patient‑centered.
Strategy Implementation: Partners with the CMO to operationalize strategic goals, translating high‑level objectives into actionable clinical protocols.
Policy Development: Assists in drafting and implementing clinical policies and procedures; ensures consistent adherence by the clinical team.
Workflow Optimization: Investigates and recommends changes to clinical workflows, technologies, and techniques to support standardized care and improve provider efficiency.
Resource Management: Collaborates with management to maximize staffing, supplies, and equipment usage while maintaining high‑quality patient care.
QI/QA Execution: Champions the clinical quality assurance program at the provider level and leads specific quality improvement initiatives as assigned by the CMO.
Regulatory Adherence: Ensures site‑level compliance with regulatory agencies (e.g., HRSA, DOH) and accrediting bodies; assists the CMO in preparing for site visits and audits.
Patient Safety: Advocates for patient safety by reviewing incident reports and leading root‑cause analysis for clinical issues.
Outcomes Monitoring: Uses data to evaluate clinical outcomes and works directly with providers to improve performance metrics (e.g., HEDIS measures).
Supervision: Assists the CMO with supervision of physicians, NPs, and PAs; conducts chart reviews and performance evaluations.
Recruitment & Onboarding: Participates in interviewing and hiring new clinical staff; leads the clinical orientation and onboarding process.
Mentorship: Provides coaching and professional development support to clinical staff; addresses behavioral or performance issues in collaboration with the CMO and HR.
Scheduling: Analyzes staffing patterns to ensure adequate coverage and optimal effectiveness.
Representation: Represents CHCB on internal committees as assigned.
Collaboration: Works with nursing and ancillary leadership to foster a collaborative, team‑based care environment.
Partnerships: Assists the CMO and CEO in managing relationships with external partners, referral networks, and clinical training programs.
Requires regular attendance and participation in required meetings.
Performs other relevant duties as assigned or requested.
Physical Demands Requires periods of sitting, standing, and participation in meetings, as well as computer work. Ability to travel between CHCB sites. Moderate job stress associated with personnel management and operational decision‑making.
Salary Status Exempt, Salaried
Minimum Qualifications
M.D. or D.O. license to practice in New York (current and valid) or eligibility to apply for the U.S. residency program. American Board certification in a medical specialty (Family Medicine, Internal Medicine, or Pediatrics preferred).
Three (3) to five (5) years of professional clinical experience; prior leadership role (e.g., Lead Physician, Site Medical Director) or significant committee involvement preferred. Experience in a community health setting or FQHC highly desirable.
Strong knowledge of clinical workflows, quality standards, and electronic health records (EHR). Ability to interpret clinical data and financials to make sound operational decisions.
Proficiency in Microsoft Word, Excel, and Outlook.
Excellent interpersonal skills and a proven ability to mentor peers.
Preferred Qualifications
Master’s degree in Business Administration (MBA), Public Health (MPH), or Health Administration (MHA).
Previous experience with HRSA requirements and FQHC operations.
Familiarity with eClinical Works (eCW) or other EHR systems.
Compensation $240,000 per year
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Duties and Responsibilities
Operational Management: Oversees day‑to‑day clinical operations, ensuring workflows are efficient and patient‑centered.
Strategy Implementation: Partners with the CMO to operationalize strategic goals, translating high‑level objectives into actionable clinical protocols.
Policy Development: Assists in drafting and implementing clinical policies and procedures; ensures consistent adherence by the clinical team.
Workflow Optimization: Investigates and recommends changes to clinical workflows, technologies, and techniques to support standardized care and improve provider efficiency.
Resource Management: Collaborates with management to maximize staffing, supplies, and equipment usage while maintaining high‑quality patient care.
QI/QA Execution: Champions the clinical quality assurance program at the provider level and leads specific quality improvement initiatives as assigned by the CMO.
Regulatory Adherence: Ensures site‑level compliance with regulatory agencies (e.g., HRSA, DOH) and accrediting bodies; assists the CMO in preparing for site visits and audits.
Patient Safety: Advocates for patient safety by reviewing incident reports and leading root‑cause analysis for clinical issues.
Outcomes Monitoring: Uses data to evaluate clinical outcomes and works directly with providers to improve performance metrics (e.g., HEDIS measures).
Supervision: Assists the CMO with supervision of physicians, NPs, and PAs; conducts chart reviews and performance evaluations.
Recruitment & Onboarding: Participates in interviewing and hiring new clinical staff; leads the clinical orientation and onboarding process.
Mentorship: Provides coaching and professional development support to clinical staff; addresses behavioral or performance issues in collaboration with the CMO and HR.
Scheduling: Analyzes staffing patterns to ensure adequate coverage and optimal effectiveness.
Representation: Represents CHCB on internal committees as assigned.
Collaboration: Works with nursing and ancillary leadership to foster a collaborative, team‑based care environment.
Partnerships: Assists the CMO and CEO in managing relationships with external partners, referral networks, and clinical training programs.
Requires regular attendance and participation in required meetings.
Performs other relevant duties as assigned or requested.
Physical Demands Requires periods of sitting, standing, and participation in meetings, as well as computer work. Ability to travel between CHCB sites. Moderate job stress associated with personnel management and operational decision‑making.
Salary Status Exempt, Salaried
Minimum Qualifications
M.D. or D.O. license to practice in New York (current and valid) or eligibility to apply for the U.S. residency program. American Board certification in a medical specialty (Family Medicine, Internal Medicine, or Pediatrics preferred).
Three (3) to five (5) years of professional clinical experience; prior leadership role (e.g., Lead Physician, Site Medical Director) or significant committee involvement preferred. Experience in a community health setting or FQHC highly desirable.
Strong knowledge of clinical workflows, quality standards, and electronic health records (EHR). Ability to interpret clinical data and financials to make sound operational decisions.
Proficiency in Microsoft Word, Excel, and Outlook.
Excellent interpersonal skills and a proven ability to mentor peers.
Preferred Qualifications
Master’s degree in Business Administration (MBA), Public Health (MPH), or Health Administration (MHA).
Previous experience with HRSA requirements and FQHC operations.
Familiarity with eClinical Works (eCW) or other EHR systems.
Compensation $240,000 per year
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