Cushman & Wakefield
Job Title
Sr. Account Director
Job Description Summary As a member of Cushman & Wakefield’s Portfolio Advisory Group, the Sr. Account Director will be dedicated to one or more of Cushman & Wakefield’s most dynamic client accounts. In this role, you will collaborate closely with peers and the account team to support a client's strategic real estate vision. As the Sr. Account Director, you will maintain a thorough understanding of a client’s global real estate portfolio and oversee optimization efforts, including the ongoing management of a comprehensive Plan of Record. With support from complimentary account team members, you will oversee financial cost saving initiatives and progress towards client’s enterprise goals.
This position provides leadership and management across all aspects of the accounts including, but not limited to:
Service Delivery Standards Excellence
Client Experience & Relationship Management
Talent Management and Team Development
Financial Performance (including P&L, contract expansion / renewals etc.)
Expanding Share of Wallet
Account Risk Management
Essential Functions and Responsibilities
Manage the financial and contract performance outcome of one or more account teams.
Maintain a thorough understanding of the client’s business goals and strategies to align real estate services to contribute to these objectives
Establish and implement the overall vision, strategy and performance metrics to the applicable service lines
Develop and maintain strong client relationships
Implement and manage account governance process
Provide disciplined contract management to meet superior delivery of all contract deliverables
Contribute to GOS Management team to develop service delivery strategies, structure service delivery model, alternative pricing, identify team members and lead multi-disciplinary team preparing responses to RFPs and presentations
Have a thorough understanding of the C&W platform and identify existing and new opportunities for enhancing service solutions and capabilities
Oversee risk mitigation and dispute resolution for client and C&W
Lead and actively manage account talent in partnership with HR, including promotion of diversity & inclusion, talent reviews, performance reviews, succession planning etc.
Attract and maintain top talent and provide on-going mentoring to team for superior performance
Drive collaboration and performance of all partners including Finance, HR, Sourcing, Legal, GCI etc.
Responsible for revenue generation, account P&L management, profitability and overall financial performance
Contribute to the overall service and financial performance of C&W through effective cross-selling and relationship / contract expansion
Ensure quantitative and qualitative analytics and evidence-based decision making
Transaction Management Job Duties
Oversee transaction service delivery
Coordinate and manage transaction teams
Oversee/manage field broker selection process
Determine clients' needs and communicate project parameters
Oversee negotiations and management of transactions
Collaborate with portfolio administration team to help ensure data accuracy
Coordinate legal review of all client leased/owned documents
Ensure accuracy of financial data and reporting
Resolve landlord/tenant disputes
Coordinate client site visits/market tours
Ensure all state real estate standards are met
Oversee budgeting and revenue tracking of all transactions
Manage client rebate account
Key Competencies
Leadership
Customer Relationship Management
Technical Skills Organization Design & Management Skills
Communication (oral and written)
Financial Management Matrix Organization / Business Partner Skills
Presentation Skills
Business Acumen
Strategic Planning
Important Experience
Minimum of 10 years at Senior Management level or other similar capacity
Experience in directly leading and managing multi-discipline teams
Client, P&L and contract management experience
Experience with high-level, complex transaction management including experience in contract management/compliance
Additional Eligibility Qualifications
Possess technical domain knowledge (one or more in IFM, PDS, TM, LA, SCON)
Skilled in financial analysis and knowledge of financial concepts
Ability to comprehend, analyze and interpret complex business documents
Strong proficiency with MS Office Suite (MS Word, Excel and PowerPoint)
Ability to read and understand commercial real estate transaction documents, such as a lease, purchase & sale agreement, sublease agreement, SNDA, estoppel, assignment agreement, etc.
Experience in Microsoft Power BI, Tableau, Alteryx and/or ESRI is a great value-add but not required.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $212,500.00 - $250,000.00 Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.
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Sr. Account Director
Job Description Summary As a member of Cushman & Wakefield’s Portfolio Advisory Group, the Sr. Account Director will be dedicated to one or more of Cushman & Wakefield’s most dynamic client accounts. In this role, you will collaborate closely with peers and the account team to support a client's strategic real estate vision. As the Sr. Account Director, you will maintain a thorough understanding of a client’s global real estate portfolio and oversee optimization efforts, including the ongoing management of a comprehensive Plan of Record. With support from complimentary account team members, you will oversee financial cost saving initiatives and progress towards client’s enterprise goals.
This position provides leadership and management across all aspects of the accounts including, but not limited to:
Service Delivery Standards Excellence
Client Experience & Relationship Management
Talent Management and Team Development
Financial Performance (including P&L, contract expansion / renewals etc.)
Expanding Share of Wallet
Account Risk Management
Essential Functions and Responsibilities
Manage the financial and contract performance outcome of one or more account teams.
Maintain a thorough understanding of the client’s business goals and strategies to align real estate services to contribute to these objectives
Establish and implement the overall vision, strategy and performance metrics to the applicable service lines
Develop and maintain strong client relationships
Implement and manage account governance process
Provide disciplined contract management to meet superior delivery of all contract deliverables
Contribute to GOS Management team to develop service delivery strategies, structure service delivery model, alternative pricing, identify team members and lead multi-disciplinary team preparing responses to RFPs and presentations
Have a thorough understanding of the C&W platform and identify existing and new opportunities for enhancing service solutions and capabilities
Oversee risk mitigation and dispute resolution for client and C&W
Lead and actively manage account talent in partnership with HR, including promotion of diversity & inclusion, talent reviews, performance reviews, succession planning etc.
Attract and maintain top talent and provide on-going mentoring to team for superior performance
Drive collaboration and performance of all partners including Finance, HR, Sourcing, Legal, GCI etc.
Responsible for revenue generation, account P&L management, profitability and overall financial performance
Contribute to the overall service and financial performance of C&W through effective cross-selling and relationship / contract expansion
Ensure quantitative and qualitative analytics and evidence-based decision making
Transaction Management Job Duties
Oversee transaction service delivery
Coordinate and manage transaction teams
Oversee/manage field broker selection process
Determine clients' needs and communicate project parameters
Oversee negotiations and management of transactions
Collaborate with portfolio administration team to help ensure data accuracy
Coordinate legal review of all client leased/owned documents
Ensure accuracy of financial data and reporting
Resolve landlord/tenant disputes
Coordinate client site visits/market tours
Ensure all state real estate standards are met
Oversee budgeting and revenue tracking of all transactions
Manage client rebate account
Key Competencies
Leadership
Customer Relationship Management
Technical Skills Organization Design & Management Skills
Communication (oral and written)
Financial Management Matrix Organization / Business Partner Skills
Presentation Skills
Business Acumen
Strategic Planning
Important Experience
Minimum of 10 years at Senior Management level or other similar capacity
Experience in directly leading and managing multi-discipline teams
Client, P&L and contract management experience
Experience with high-level, complex transaction management including experience in contract management/compliance
Additional Eligibility Qualifications
Possess technical domain knowledge (one or more in IFM, PDS, TM, LA, SCON)
Skilled in financial analysis and knowledge of financial concepts
Ability to comprehend, analyze and interpret complex business documents
Strong proficiency with MS Office Suite (MS Word, Excel and PowerPoint)
Ability to read and understand commercial real estate transaction documents, such as a lease, purchase & sale agreement, sublease agreement, SNDA, estoppel, assignment agreement, etc.
Experience in Microsoft Power BI, Tableau, Alteryx and/or ESRI is a great value-add but not required.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $212,500.00 - $250,000.00 Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.
#J-18808-Ljbffr