Adobe
Communications Operations Lead/Chief of Staff
Adobe, San Jose, California, United States, 95199
Communications Operations Lead/Chief of Staff
Join Adobe as the Communications Operations Lead/Chief of Staff and help drive the stories that define Adobe’s impact, build trust with global audiences, and advance our company’s reputation with clarity, creativity, and purpose.
The Opportunity Adobe’s communications team is responsible for business and financial performance, executive speaking, public affairs, enterprise communications, crisis management, and more. This fast‑paced, highly visible team seeks an operational lead to bring strong discipline, program rigor, and systems thinking to keep the team coordinated and operating at scale.
What You’ll Do
Build and implement foundational operational systems across the organization (e.g., project intake, resource planning, editorial calendars, prioritization frameworks).
Lead operational rhythms tailored to communications work: announcement calendars, briefing documents, media review pipeline, issues tracking, workflows.
Standardize workflows across teams (PR, internal comms, executive comms, social, etc.) to reduce friction and improve collaboration.
Identify operational gaps and inefficiencies; design scalable, repeatable, and measurable solutions.
Manage planning and budget cycles in partnership with teams across Adobe and outside agencies, understanding how comms teams allocate resources and spend.
Manage cross‑team projects, ensuring clarity on owners, timelines, deliverables, and interdependencies.
Streamline information flow so teams can operate with transparency and efficiency.
Improve onboarding, documentation, and knowledge management across the organization.
Help develop team norms, communication patterns, and operating principles.
Support morale and team culture by creating space for creativity, collaboration, and recognition.
What You’ll Need to Succeed
10+ years in operations, Chief of Staff roles, program management, or organizational design, preferably within communications, marketing, or high‑growth tech environments.
A systems thinker with experience building processes from zero to one.
Exceptional project management and prioritization skills; you simplify complexity.
Comfort with ambiguity and ability to bring clarity where none exists.
Experience on a communications team.
Inherent curiosity and hunger for an exciting opportunity on a fun, collaborative team.
Proven track record of improving operational efficiency and team cohesion.
Ability to juggle simultaneous workstreams while maintaining calm and focus.
Compensation U.S. pay range for this position: $98,800 – $202,250 annually. Pay may vary by work location and may also depend on job‑related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
State‑Specific Notices California:
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
Colorado:
If this role is open to hiring in Colorado, the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations.
Massachusetts:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Equal Employment Opportunity Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Accessibility Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.
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The Opportunity Adobe’s communications team is responsible for business and financial performance, executive speaking, public affairs, enterprise communications, crisis management, and more. This fast‑paced, highly visible team seeks an operational lead to bring strong discipline, program rigor, and systems thinking to keep the team coordinated and operating at scale.
What You’ll Do
Build and implement foundational operational systems across the organization (e.g., project intake, resource planning, editorial calendars, prioritization frameworks).
Lead operational rhythms tailored to communications work: announcement calendars, briefing documents, media review pipeline, issues tracking, workflows.
Standardize workflows across teams (PR, internal comms, executive comms, social, etc.) to reduce friction and improve collaboration.
Identify operational gaps and inefficiencies; design scalable, repeatable, and measurable solutions.
Manage planning and budget cycles in partnership with teams across Adobe and outside agencies, understanding how comms teams allocate resources and spend.
Manage cross‑team projects, ensuring clarity on owners, timelines, deliverables, and interdependencies.
Streamline information flow so teams can operate with transparency and efficiency.
Improve onboarding, documentation, and knowledge management across the organization.
Help develop team norms, communication patterns, and operating principles.
Support morale and team culture by creating space for creativity, collaboration, and recognition.
What You’ll Need to Succeed
10+ years in operations, Chief of Staff roles, program management, or organizational design, preferably within communications, marketing, or high‑growth tech environments.
A systems thinker with experience building processes from zero to one.
Exceptional project management and prioritization skills; you simplify complexity.
Comfort with ambiguity and ability to bring clarity where none exists.
Experience on a communications team.
Inherent curiosity and hunger for an exciting opportunity on a fun, collaborative team.
Proven track record of improving operational efficiency and team cohesion.
Ability to juggle simultaneous workstreams while maintaining calm and focus.
Compensation U.S. pay range for this position: $98,800 – $202,250 annually. Pay may vary by work location and may also depend on job‑related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
State‑Specific Notices California:
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
Colorado:
If this role is open to hiring in Colorado, the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations.
Massachusetts:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Equal Employment Opportunity Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Accessibility Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.
#J-18808-Ljbffr