MercyFirst
Case Planner (BA)
Join the MercyFirst team as a Case Planner in Brooklyn, NY. This full‑time hybrid position reports to the Casework Supervisor and is part of the Enhanced Family Foster Care department.
Agency Background MercyFirst is a not‑for‑profit human and social service agency that has been serving children and families in need since 1894. Today the agency addresses the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life‑changing interventions. We provide community‑based prevention and family foster care services, group homes for struggling children, and short‑term residential services for unaccompanied migrant children. Each year more than 3,000 children, teenagers, and families are served, helping them overcome obstacles and develop their full potential.
Location Brooklyn, NY
Reports To Casework Supervisor
Department Enhanced Family Foster Care
Schedule Full Time / Hybrid
Hiring Incentive $1000
Program Background Enhanced Family Foster Care (EFFC) combines and replaces the previous separately contracted Family Foster Care (FFC) and Treatment Family Foster Care (TFFC) programs. EFFC recognizes that all children in care have experienced some level of trauma, that their needs may change over time, and that their strengths must be supported so they can reach their full potential.
Position Summary A Case Planner works with children and youth who reside in a foster home. The foster parents can either be relatives or individuals who are not related to the children. Case Planners work as a team with Socio‑Therapists to provide supports to the children, the foster parents, and the birth families to ensure that every child is making progress towards permanency.
Required Qualifications
Bachelor’s degree in social work or a related field
1 year of related work experience serving children and/or families
Knowledge of child development stages
Knowledge of family dynamics
Excellent verbal and written communication skills
Proficiency in Microsoft Word and Outlook
Ability to engage with clients
A valid driver’s license is strongly preferred
Understanding and willingness to commit to the agency’s mission, core values, Sanctuary Commitments, and social justice
Responsibilities
Provide intensive support to children, therapeutic foster parents, and birth families.
Conduct regular casework sessions with each client in accordance with federal, state, and local mandates.
Conduct regular home visits to therapeutic foster homes.
Maintain regular contact with birth parents to provide support and problem‑solve.
Maintain regular contact with foster parents, and/or resource persons.
Hold bi‑weekly individual Socio‑Therapist sessions with each client and family for their first 3 months in program.
Document all contacts and case activities in the State system of Connections and agency patient‑tracking systems.
Complete documentation within established timeframes.
Prepare all required documentation on each case, including progress notes, psychosocial reports, permanency hearing notes, and FASPs.
Attend legal proceedings such as family court hearings, representing the agency and client’s best interests.
Actively participate in staff training and supervision meetings.
Arrange, monitor, and document family and/or sibling visits.
Respond to emergencies as needed and/or directed.
Benefits / Perks
A comprehensive health insurance package including medical, dental, and vision plans for you and your family.
403(b) retirement benefits.
Employer‑paid life insurance and long‑term disability insurance.
Generous paid time off (vacation, personal, sick, 12 paid holidays).
Free employee assistance program through National EAP.
Insurance discounts for staff and their families.
Trainings to support professional and personal development.
Employee wellness program.
Employee recognition activities.
Salary Range $50,000 – $54,000 per year.
Hiring Bonus $1,000 after 500 worked hours.
Equal Opportunity Employer MercyFirst is an inclusive, anti‑racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, caregiver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.
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Agency Background MercyFirst is a not‑for‑profit human and social service agency that has been serving children and families in need since 1894. Today the agency addresses the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life‑changing interventions. We provide community‑based prevention and family foster care services, group homes for struggling children, and short‑term residential services for unaccompanied migrant children. Each year more than 3,000 children, teenagers, and families are served, helping them overcome obstacles and develop their full potential.
Location Brooklyn, NY
Reports To Casework Supervisor
Department Enhanced Family Foster Care
Schedule Full Time / Hybrid
Hiring Incentive $1000
Program Background Enhanced Family Foster Care (EFFC) combines and replaces the previous separately contracted Family Foster Care (FFC) and Treatment Family Foster Care (TFFC) programs. EFFC recognizes that all children in care have experienced some level of trauma, that their needs may change over time, and that their strengths must be supported so they can reach their full potential.
Position Summary A Case Planner works with children and youth who reside in a foster home. The foster parents can either be relatives or individuals who are not related to the children. Case Planners work as a team with Socio‑Therapists to provide supports to the children, the foster parents, and the birth families to ensure that every child is making progress towards permanency.
Required Qualifications
Bachelor’s degree in social work or a related field
1 year of related work experience serving children and/or families
Knowledge of child development stages
Knowledge of family dynamics
Excellent verbal and written communication skills
Proficiency in Microsoft Word and Outlook
Ability to engage with clients
A valid driver’s license is strongly preferred
Understanding and willingness to commit to the agency’s mission, core values, Sanctuary Commitments, and social justice
Responsibilities
Provide intensive support to children, therapeutic foster parents, and birth families.
Conduct regular casework sessions with each client in accordance with federal, state, and local mandates.
Conduct regular home visits to therapeutic foster homes.
Maintain regular contact with birth parents to provide support and problem‑solve.
Maintain regular contact with foster parents, and/or resource persons.
Hold bi‑weekly individual Socio‑Therapist sessions with each client and family for their first 3 months in program.
Document all contacts and case activities in the State system of Connections and agency patient‑tracking systems.
Complete documentation within established timeframes.
Prepare all required documentation on each case, including progress notes, psychosocial reports, permanency hearing notes, and FASPs.
Attend legal proceedings such as family court hearings, representing the agency and client’s best interests.
Actively participate in staff training and supervision meetings.
Arrange, monitor, and document family and/or sibling visits.
Respond to emergencies as needed and/or directed.
Benefits / Perks
A comprehensive health insurance package including medical, dental, and vision plans for you and your family.
403(b) retirement benefits.
Employer‑paid life insurance and long‑term disability insurance.
Generous paid time off (vacation, personal, sick, 12 paid holidays).
Free employee assistance program through National EAP.
Insurance discounts for staff and their families.
Trainings to support professional and personal development.
Employee wellness program.
Employee recognition activities.
Salary Range $50,000 – $54,000 per year.
Hiring Bonus $1,000 after 500 worked hours.
Equal Opportunity Employer MercyFirst is an inclusive, anti‑racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, caregiver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.
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