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Universal Music Group

Director, Audience Growth

Universal Music Group, Santa Monica, California, United States, 90403

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Director, Audience Growth

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Universal Music Group .

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

How We LEAD Universal Music Enterprises (UMe), the catalog division of UMG, is presently seeking a Director of Audience Growth to work in the company’s Santa Monica, CA location, reporting to the VP of Audience Growth and Insights. As a leader within the Audience Growth team, you will focus on digital and lifestyle marketing for artist and track campaigns that help expand artist and catalog awareness. Working across all genres and eras of music, the Director of Audience Growth will help to provide meaningful insights to found marketing strategy, sculpt and execute full-funnel social + digital marketing strategy, engage creators + fan communities, as well as execute paid media campaigns and CRM acquisition and growth. As a leader on the team, you will help to set the tone with junior staff and be responsible for direct reports. You will be tasked to creatively develop our owned audiences across social, streaming and CRM platforms, working closely with external partners to secure campaign support. You will lead by example and inspire the team to seamlessly integrate ever-evolving technologies to help us optimize output. You will bring innovative digital marketing strategies to the table, rooted in audience growth and acquisition.

How You’ll CREATE

Work closely with artists and their representatives to develop innovative digital + lifestyle marketing campaigns and initiatives with the focus on engaging and growing audiences

Strategize and oversee marketing campaign execution, with a focus on global audience engagement in partnership with International, to grow target audiences

Strategize artist community marketing and appropriate outreach surrounding campaigns

Develop relationships and secure Global opportunities with digital partners, creators, influencers, and cultural digital platforms

Set clear goals and campaign objectives around awareness, engagement, consumption (streams, video views), and conversion (pre-orders, D2C) with measurable KPIs

Partner + collaborate closely with the commercial team to develop digital marketing strategies to support accounts

Mentor and be a trusted, strategic leader for the team

Direct and manage relations with digital marketing agencies as needed

Be a creative visionary, driving progressive digital marketing campaigns and inspiring innovation across the team

Manage project and campaign digital marketing budgets, including creator, paid media and partner activations

Maintain communication + nurture digital partner relationships (Meta, Snap, TikTok, X, etc.)

Work collaboratively with the broader Audience Growth team, and other cross-functional teams at UMe including project management, creator + streaming marketing, International, commercial, PR, production + A&R

Report results internally and externally throughout the duration of a campaign

Bring Your VIBE

5-7+ years of experience in digital + lifestyle marketing, ideally working with talent, or in a comparable entertainment or creative space

Ability to handle multiple projects and operate effectively in a high-pressured, sometimes ambiguous environment

Deep understanding of the paid media space and how its efforts intertwine with organic digital content

Proven ability to communicate and be a trusted team member and leader within the department

Expertise of social platforms and in-app tools

Previous people management experience, a plus.

Content creation and/or production experience, a plus

Proven experience in forging strategic marketing partnerships with digital platforms

Passion for working with content creators to develop breakthrough content for our artists

Experience with CRM, fan engagement, and community marketing, with a curiosity and openness to learn more

Ability to lead project output and maintain communication with management and artist teams

Passion for music and bringing catalog music to new audiences

An unquenchable thirst for innovation, experimentation, and reinvention!

Perks Playlist

Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit

Comprehensive medical, dental, vision, and FSA options, as well as:

100% coverage for out-patient mental health services

Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)

A lifetime fertility support allowance of $30,000 to plan participants

Student Loan Repayment Assistance and Tuition Reimbursement

100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation

Variety of ways to prioritize much-needed time away from work including:

Flexible Paid Time Off (PTO) for exempt employees

3-weeks PTO for non-exempt employees

2-weeks paid Winter Break

10 Company Holidays (including Juneteenth and Wellbeing Day)

Summer Fridays (between Memorial Day and Labor Day)

Generous paid parental leave for every type of parent

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer. We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.

E-Verify Participation Poster:

English / Spanish

E-Verify Right to Work Poster:

English

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Spanish

Job Category: Marketing, Streaming & Digital Media

Salary Range: $76,500-$186,115

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