Behavioral Health Group - BHG
Program Director - Behavioral Health Group (BHG)
Pay:
$69,000 - $73,000 annually
with bonus structure.
BHG is the largest network of Joint Commission‑accredited treatment centers and the leading provider of opioid addiction treatment services. With over 112 locations in 24 states, our team of more than 1,900 employees serves over 42,000 patients.
Job Summary The Program Director oversees daily operations of a treatment program, directly supervising team members. The role ensures optimal performance in operations, staffing, training, compliance, and customer service, including scheduling, staff supervision, training, service delivery, patient progress evaluation, policy implementation, and adherence to regulations.
Responsibilities
Oversee patient admission, medication delivery, patient processing, chart preparation, and community resource use.
Address complaints and grievances promptly.
Maintain high standards of the treatment center’s infrastructure.
Handle urgent and emergent issues, even outside regular hours.
Regularly report on and improve treatment program performance.
Manage revenue collection and budgeted expenditures.
Ensure schedule adherence and minimize overtime.
Adhere to attendance standards and report work‑related issues immediately.
Lead and mentor team members to achieve annual goals and objectives.
Enforce the agency’s Code of Ethics and Conduct.
Execute and supervise comprehensive training programs.
Coordinate internal and external training and audits.
Moderate weekly team and intervention meetings.
Serve as the Corporate Compliance Officer.
Ensure team members are properly educated, credentialed, and licensed.
Maintain adequate staffing levels, manage recruitment, and address team morale and grievances.
Evaluate the performance of key leaders.
Manage hiring, termination, and unemployment claims with Human Resources.
Manage time‑off requests, timekeeping, and payroll approvals.
Ensure compliance with all regulatory and accrediting agency requirements and keep team members informed.
Qualifications
Bachelor’s degree preferred.
2‑3 years of management experience.
Relevant certifications or licensures preferred.
Proven experience managing substance abuse treatment services in diverse communities.
Experience in operations, compliance, safety, accreditation, and quality of care.
Valid driver’s license.
Advanced knowledge of medication‑assisted treatment.
Excellent verbal and written communication skills.
Sound judgment and high integrity.
Effective and timely decision‑making.
Strong problem‑solving and long‑term solution skills.
Knowledge of ethical standards.
Basic computer and word‑processing skills.
Physical Requirements & Working Conditions
Speaking and hearing sufficient to communicate effectively by phone or in person.
Vision adequate to read correspondence, computer screen, forms, etc.
Ability to sit for long periods, bend, stoop, and stretch.
Variable workload with periodic high stress and activity level.
Interactions with patients who may be ill, infectious, have mental health diagnoses, or are involved in the criminal justice system.
Standard medical office conditions and environment.
Keyboarding for long periods.
Benefits
Work‑life balance with paid time off, flexible schedules (no nights, no Sundays).
Investment in growth through role‑based training and advancement opportunities.
Comprehensive benefits packages (health, life, vision, dental, tuition reimbursement, 401(k) match).
Recognition and rewards: competitive pay, quarterly bonuses, incentives for certifications.
Employee perks: exclusive discounts, Employee Assistance Program, self‑care series.
Equal Employment Opportunity – BHG is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.
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$69,000 - $73,000 annually
with bonus structure.
BHG is the largest network of Joint Commission‑accredited treatment centers and the leading provider of opioid addiction treatment services. With over 112 locations in 24 states, our team of more than 1,900 employees serves over 42,000 patients.
Job Summary The Program Director oversees daily operations of a treatment program, directly supervising team members. The role ensures optimal performance in operations, staffing, training, compliance, and customer service, including scheduling, staff supervision, training, service delivery, patient progress evaluation, policy implementation, and adherence to regulations.
Responsibilities
Oversee patient admission, medication delivery, patient processing, chart preparation, and community resource use.
Address complaints and grievances promptly.
Maintain high standards of the treatment center’s infrastructure.
Handle urgent and emergent issues, even outside regular hours.
Regularly report on and improve treatment program performance.
Manage revenue collection and budgeted expenditures.
Ensure schedule adherence and minimize overtime.
Adhere to attendance standards and report work‑related issues immediately.
Lead and mentor team members to achieve annual goals and objectives.
Enforce the agency’s Code of Ethics and Conduct.
Execute and supervise comprehensive training programs.
Coordinate internal and external training and audits.
Moderate weekly team and intervention meetings.
Serve as the Corporate Compliance Officer.
Ensure team members are properly educated, credentialed, and licensed.
Maintain adequate staffing levels, manage recruitment, and address team morale and grievances.
Evaluate the performance of key leaders.
Manage hiring, termination, and unemployment claims with Human Resources.
Manage time‑off requests, timekeeping, and payroll approvals.
Ensure compliance with all regulatory and accrediting agency requirements and keep team members informed.
Qualifications
Bachelor’s degree preferred.
2‑3 years of management experience.
Relevant certifications or licensures preferred.
Proven experience managing substance abuse treatment services in diverse communities.
Experience in operations, compliance, safety, accreditation, and quality of care.
Valid driver’s license.
Advanced knowledge of medication‑assisted treatment.
Excellent verbal and written communication skills.
Sound judgment and high integrity.
Effective and timely decision‑making.
Strong problem‑solving and long‑term solution skills.
Knowledge of ethical standards.
Basic computer and word‑processing skills.
Physical Requirements & Working Conditions
Speaking and hearing sufficient to communicate effectively by phone or in person.
Vision adequate to read correspondence, computer screen, forms, etc.
Ability to sit for long periods, bend, stoop, and stretch.
Variable workload with periodic high stress and activity level.
Interactions with patients who may be ill, infectious, have mental health diagnoses, or are involved in the criminal justice system.
Standard medical office conditions and environment.
Keyboarding for long periods.
Benefits
Work‑life balance with paid time off, flexible schedules (no nights, no Sundays).
Investment in growth through role‑based training and advancement opportunities.
Comprehensive benefits packages (health, life, vision, dental, tuition reimbursement, 401(k) match).
Recognition and rewards: competitive pay, quarterly bonuses, incentives for certifications.
Employee perks: exclusive discounts, Employee Assistance Program, self‑care series.
Equal Employment Opportunity – BHG is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.
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