Medtronic
Senior Coronary Clinical Specialist, CRDN - Chicago, IL
Medtronic, Chicago, Illinois, United States, 60290
Senior Coronary Clinical Specialist, CRDN – Chicago, IL
At Medtronic you can begin a life‑long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.
POSITION DESCRIPTION Provide technical, educational and sales support to assist the district in meeting assigned Coronary Renal Denervation (CRDN) sales and customer service objectives with a heavy emphasis on supporting CathWorks FFRangio. CRDN seeks collaborative candidates who are patient‑centric, passionate, and who represent the same wide variety of life experiences as our patients. We look for candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice, and taking action. This position will be the customer’s first line contact for the CRDN daily operations at assigned accounts.
This position is a field‑based and regional role. Must be able to travel up to 70% of the time within the region.
POSTION RESPONSIBILITIES Technical Support
Represents Medtronic during procedures and implants of products to provide troubleshooting and other technical assistance.
Receives technical inquiries by telephone and researches solutions to questions or problems (e.g., product selection issues, technical questions about Medtronic CRDN products).
Educational Support
Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and pacing through conducting and/or coordinating:
One‑on‑one training sessions
In‑service education programs
Seminars and/or outside symposiums
Assists DM, CSM and in‑house training department in educating/training new Clinical Specialists and sales representatives.
Provides training and resources for hospital staff to enable them to conduct training for their personnel (“train the trainer”).
Sales Support
During/following cases: completes necessary documentation and phone calls.
Updates sales representatives concerning cases and immediately notifies them regarding issues or problems requiring follow‑up.
Serves as effective Medtronic representative to physicians and support staff regarding Medtronic products, service, and support.
Maintains current knowledge regarding CRDN, Medtronic programs, products and services and competitive products.
Maintains open, effective communication with all district personnel, customers, and other Medtronic employees.
Performs other related duties as assigned.
BASIC QUALIFICATIONS
High School Diploma and a minimum 8 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science, or computing.
Associate degree and a minimum 6 years of work experience in the healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science, or computing.
Bachelors Degree and 4 years of experience.
DESIRED/PREFERRED QUALIFICATIONS
Relevant industry, healthcare, industry, marketing, or medical education experience considered where there is specific focus on awareness and education or medical project management.
Expertise with Microsoft Outlook, Excel, Word and PowerPoint and system tracking.
Strong project management skills and experience coordinating and executing marketing programs.
Excellent interpersonal, written, and verbal communication skills.
Excellent work ethic.
Thorough working knowledge of medical terminology, medical procedures, and the medical device industry.
Excellent customer service skills and problem resolution skills.
Ability to effectively build and maintain positive relationships with peers and colleagues across organizational levels.
PHYSICAL JOB REQUIREMENTS
Continuous verbal and written communication.
Frequent 2‑handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level.
Sitting, standing and/or walking for up to eight plus hours per day.
Environmental exposures include eye protection, infectious disease and radiation.
Ability to wear 7‑9 lbs of lead for extended periods of time while in the O.R.
Frequently required to use hands to finger, handle or feel objects, tools or controls.
Ability to effectively use a mobile phone, PC, keyboard and mouse.
Frequent bending/stooping, squatting and balance.
Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer.
Ability to travel extensively with ease.
Must be able to drive approximately 80% of the time within assigned territory.
Must have a valid driver’s license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application.
Benefits & Compensation Salary ranges for U.S. (excluding Puerto Rico) locations: $95,000 – $110,000 annually. This position is eligible for a Sales Incentive Plan (SIP) which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Additional benefits include health, dental and vision insurance; Health Savings Account; Healthcare Flexible Spending Account; life insurance; long‑term disability leave; dependent daycare spending account; tuition assistance; 401(k) plan with employer match; paid time off and holidays; employee stock purchase plan; and more. For full details, please visit Medtronic’s benefits portal.
EEO Statement Medtronic is an equal opportunity employer and is committed to providing an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity or expression, disability, veteran status, or any other legally protected class. Medtronic will provide reasonable accommodations for qualified individuals with disabilities. Medtronic also complies with the Los Angeles County Fair Chance Ordinance for all applicants with criminal history for positions that involve work within Los Angeles County.
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A Day in the Life We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.
POSITION DESCRIPTION Provide technical, educational and sales support to assist the district in meeting assigned Coronary Renal Denervation (CRDN) sales and customer service objectives with a heavy emphasis on supporting CathWorks FFRangio. CRDN seeks collaborative candidates who are patient‑centric, passionate, and who represent the same wide variety of life experiences as our patients. We look for candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice, and taking action. This position will be the customer’s first line contact for the CRDN daily operations at assigned accounts.
This position is a field‑based and regional role. Must be able to travel up to 70% of the time within the region.
POSTION RESPONSIBILITIES Technical Support
Represents Medtronic during procedures and implants of products to provide troubleshooting and other technical assistance.
Receives technical inquiries by telephone and researches solutions to questions or problems (e.g., product selection issues, technical questions about Medtronic CRDN products).
Educational Support
Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and pacing through conducting and/or coordinating:
One‑on‑one training sessions
In‑service education programs
Seminars and/or outside symposiums
Assists DM, CSM and in‑house training department in educating/training new Clinical Specialists and sales representatives.
Provides training and resources for hospital staff to enable them to conduct training for their personnel (“train the trainer”).
Sales Support
During/following cases: completes necessary documentation and phone calls.
Updates sales representatives concerning cases and immediately notifies them regarding issues or problems requiring follow‑up.
Serves as effective Medtronic representative to physicians and support staff regarding Medtronic products, service, and support.
Maintains current knowledge regarding CRDN, Medtronic programs, products and services and competitive products.
Maintains open, effective communication with all district personnel, customers, and other Medtronic employees.
Performs other related duties as assigned.
BASIC QUALIFICATIONS
High School Diploma and a minimum 8 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science, or computing.
Associate degree and a minimum 6 years of work experience in the healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science, or computing.
Bachelors Degree and 4 years of experience.
DESIRED/PREFERRED QUALIFICATIONS
Relevant industry, healthcare, industry, marketing, or medical education experience considered where there is specific focus on awareness and education or medical project management.
Expertise with Microsoft Outlook, Excel, Word and PowerPoint and system tracking.
Strong project management skills and experience coordinating and executing marketing programs.
Excellent interpersonal, written, and verbal communication skills.
Excellent work ethic.
Thorough working knowledge of medical terminology, medical procedures, and the medical device industry.
Excellent customer service skills and problem resolution skills.
Ability to effectively build and maintain positive relationships with peers and colleagues across organizational levels.
PHYSICAL JOB REQUIREMENTS
Continuous verbal and written communication.
Frequent 2‑handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level.
Sitting, standing and/or walking for up to eight plus hours per day.
Environmental exposures include eye protection, infectious disease and radiation.
Ability to wear 7‑9 lbs of lead for extended periods of time while in the O.R.
Frequently required to use hands to finger, handle or feel objects, tools or controls.
Ability to effectively use a mobile phone, PC, keyboard and mouse.
Frequent bending/stooping, squatting and balance.
Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer.
Ability to travel extensively with ease.
Must be able to drive approximately 80% of the time within assigned territory.
Must have a valid driver’s license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application.
Benefits & Compensation Salary ranges for U.S. (excluding Puerto Rico) locations: $95,000 – $110,000 annually. This position is eligible for a Sales Incentive Plan (SIP) which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Additional benefits include health, dental and vision insurance; Health Savings Account; Healthcare Flexible Spending Account; life insurance; long‑term disability leave; dependent daycare spending account; tuition assistance; 401(k) plan with employer match; paid time off and holidays; employee stock purchase plan; and more. For full details, please visit Medtronic’s benefits portal.
EEO Statement Medtronic is an equal opportunity employer and is committed to providing an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity or expression, disability, veteran status, or any other legally protected class. Medtronic will provide reasonable accommodations for qualified individuals with disabilities. Medtronic also complies with the Los Angeles County Fair Chance Ordinance for all applicants with criminal history for positions that involve work within Los Angeles County.
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