Docusign
Docusign brings agreements to life.
Over 1.5 million customers and more than a billion people worldwide use Docusign solutions to accelerate business processes and simplify lives.
Job Overview As the Strategy & Planning Lead, you will drive the strategy, structure, and delivery of enterprise‑wide company initiatives. This high‑partnership role connects business, technology, data, and leadership to ensure large AOP and functional programs move from idea to measurable impact. You will design and run program structures, governance, and risk management at scale, balancing speed, control, and transparency.
Responsibilities
Translate the company’s initiatives into a clear roadmap with defined priorities, timelines, and success metrics
Partner with functional, product, and data leaders to identify and advance the highest‑value scope, use cases, and initiatives
Keep the roadmap adaptive and responsive to changing business priorities and developments
Build and maintain the core operating model for large‑scale programs: intake, prioritization, review, approval, and execution tracking
Lead cross‑functional coordination with application engineering, product management, and global data and analytics teams
Simplify complex processes, reduce friction, and create visibility through structured documentation and dashboards
Communicate progress and decisions openly through updates, forums, and scorecards that build trust and shared understanding
Bring clarity and consistency to goals, risks, and results across the enterprise
Turn strategy into action through disciplined planning, milestone tracking, and continuous follow‑through
Tackle roadblocks with agility and resourcefulness, partnering across teams to solve problems quickly
Manage complex programs where ownership is distributed and influence is built through credibility and collaboration
Shape adoption strategies that focus on real usage and impact, not just deployment
Encourage experimentation while maintaining control and compliance
Help leaders and teams adjust to new workflows and AI‑integrated ways of working
What you bring – Basic
12+ years in program management, business operations, or strategy roles within technology or data‑focused organizations
Proven ability to deliver complex, cross‑functional initiatives with limited direct authority
Experience in AI, analytics, or digital transformation, with strong understanding of governance and risk
Ability to simplify the complex and build alignment fast
Comfortable challenging the status quo, connecting dots across functions, and thinking beyond traditional org boundaries
What you bring – Preferred
Strong communication and storytelling skills
Experience in strategy, planning, and operations work
Hands‑on operator with the judgment to know when to plan, when to adapt, and when to act
Understanding of financial and business metrics
Passionate about data
Work Arrangement Hybrid:
Employee divides time between in‑office and remote work. Minimum two days per week in the office.
Benefits
Paid Time Off: earned time off and paid company holidays based on region
Paid Parental Leave: up to six months off after birth, adoption, or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution plans from day one of employment
Retirement Plans: select retirement and pension programs with potential employer contributions
Learning and Development: coaching, online courses, and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life‑changing events
Equal Opportunity Employer Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude, and a can‑do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
Work Authorization Notice Applicants must already be authorized to work in the United States on a full‑time, permanent basis without the need for current or future sponsorship.
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Over 1.5 million customers and more than a billion people worldwide use Docusign solutions to accelerate business processes and simplify lives.
Job Overview As the Strategy & Planning Lead, you will drive the strategy, structure, and delivery of enterprise‑wide company initiatives. This high‑partnership role connects business, technology, data, and leadership to ensure large AOP and functional programs move from idea to measurable impact. You will design and run program structures, governance, and risk management at scale, balancing speed, control, and transparency.
Responsibilities
Translate the company’s initiatives into a clear roadmap with defined priorities, timelines, and success metrics
Partner with functional, product, and data leaders to identify and advance the highest‑value scope, use cases, and initiatives
Keep the roadmap adaptive and responsive to changing business priorities and developments
Build and maintain the core operating model for large‑scale programs: intake, prioritization, review, approval, and execution tracking
Lead cross‑functional coordination with application engineering, product management, and global data and analytics teams
Simplify complex processes, reduce friction, and create visibility through structured documentation and dashboards
Communicate progress and decisions openly through updates, forums, and scorecards that build trust and shared understanding
Bring clarity and consistency to goals, risks, and results across the enterprise
Turn strategy into action through disciplined planning, milestone tracking, and continuous follow‑through
Tackle roadblocks with agility and resourcefulness, partnering across teams to solve problems quickly
Manage complex programs where ownership is distributed and influence is built through credibility and collaboration
Shape adoption strategies that focus on real usage and impact, not just deployment
Encourage experimentation while maintaining control and compliance
Help leaders and teams adjust to new workflows and AI‑integrated ways of working
What you bring – Basic
12+ years in program management, business operations, or strategy roles within technology or data‑focused organizations
Proven ability to deliver complex, cross‑functional initiatives with limited direct authority
Experience in AI, analytics, or digital transformation, with strong understanding of governance and risk
Ability to simplify the complex and build alignment fast
Comfortable challenging the status quo, connecting dots across functions, and thinking beyond traditional org boundaries
What you bring – Preferred
Strong communication and storytelling skills
Experience in strategy, planning, and operations work
Hands‑on operator with the judgment to know when to plan, when to adapt, and when to act
Understanding of financial and business metrics
Passionate about data
Work Arrangement Hybrid:
Employee divides time between in‑office and remote work. Minimum two days per week in the office.
Benefits
Paid Time Off: earned time off and paid company holidays based on region
Paid Parental Leave: up to six months off after birth, adoption, or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution plans from day one of employment
Retirement Plans: select retirement and pension programs with potential employer contributions
Learning and Development: coaching, online courses, and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life‑changing events
Equal Opportunity Employer Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude, and a can‑do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
Work Authorization Notice Applicants must already be authorized to work in the United States on a full‑time, permanent basis without the need for current or future sponsorship.
#J-18808-Ljbffr