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WorkTrust Solutions

IT Infrastructure and Support Manager

WorkTrust Solutions, Boston, Massachusetts, us, 02298

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This range is provided by WorkTrust Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $130,000.00/yr - $140,000.00/yr

IT Infrastructure and Support Manager We are currently engaged in an exclusive search for an IT Infrastructure and Support Manager.

This position will be responsible for assisting with a wide range of IT functions, including system administration, database management, software integration, project management and technical support.

Responsibilities

Support the organization’s IT infrastructure by troubleshooting issues, maintaining systems, performing upgrades, and ensuring data security.

Collaborate with cross-functional teams to enhance IT processes and provide technical guidance to colleagues.

Assist with IT planning and implementation projects.

Assist with security and compliance policies and procedures to safeguard IT systems and maintain compliance with relevant regulations and standards.

Assist with data storage, backup, recovery and reporting/analytics tasks.

Assist with development and implementation of quality assurance procedures and internal reviews to ensure IT systems meet quality and regulatory standards.

Assist end‑users with hardware and software technical support.

Assist with developing and maintaining automated scripts to monitor backups, system health checks and new software implementation.

Qualifications

Bachelor’s degree in Information Technology, Computer Science, or a related field.

Broad understanding of various IT functions.

Familiarity with Active Directory and network configuration.

Proficiency with SQL Server database administration and troubleshooting.

Knowledge of PowerShell scripting and automation.

Experience with data integration and ETL processes.

Understanding of Office 365 and software installation and maintenance.

Ability to work independently and collaboratively in a team environment.

Location and Availability The role is located in Boston. Although this is a remote opportunity, a preference is given to candidates located in the Metro‑Boston area who can be available for on‑site meetings.

Our client is unable to sponsor visas for this role.

Please forward your resume with complete contact information.

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