TiDB, powered by PingCAP
Senior Solutions Engineer
TiDB, powered by PingCAP, San Francisco, California, United States, 94199
Role Overview
TiDB Database is an open‑source, cloud‑native, distributed SQL database designed for elastic scalability, high availability, and real‑time analytics.
As a Senior Solutions Engineer, you will partner with account sales teams, channel partners, and customers to understand their needs, craft technical strategies, and help them adopt TiDB as the solution of choice for modern applications.
Responsibilities
Educate prospects and customers on TiDB’s capabilities and benefits, addressing their business and technical challenges.
Share best practices for integrating TiDB with various data sources and applications.
Guide customers through design, deployment, and optimization of TiDB implementations across multiple functional areas.
Lead and execute Proof of Concept (PoC) engagements, demonstrating TiDB’s capabilities in real‑world scenarios.
Develop and present tailored architectural solutions, best practices, and industry‑specific use cases.
Provide technical input on RFPs and customer technical requirements.
Create and develop technical champions in your accounts to drive deals and achieve a technical win.
Work hands‑on with customers to demonstrate and communicate the value of TiDB throughout the sales cycle.
Develop and deliver presentations, demonstrations, and technical workshops to developers, architects, and C‑level executives.
Generate high‑quality technical content such as whitepapers, blogs, webinars, and reference architectures.
Stay at the cutting edge of distributed database technology, confidently presenting TiDB roadmap features and functionality to customers and prospects.
Partner with Product Management, Engineering, and Marketing to continuously improve TiDB’s products and positioning.
Establish industry influence by contributing to technical discussions, organizing knowledge‑sharing sessions, and engaging with the open‑source community.
Travel within the region (approximately 20‑40%) as required for customer engagements.
Qualifications
5+ years of experience as a Solutions Engineer, Solutions Architect, Database Administrator, or Software Engineer focused on distributed systems, databases, or cloud computing.
Bachelor’s degree in Computer Science, Engineering, or a related technical field; or equivalent experience.
Extensive experience in technical sales, pre‑sales engineering, or customer‑facing technical roles.
Strong understanding of clustering technologies, terminology, and architectures.
Proficiency in Linux system administration.
Understanding of network configuration and troubleshooting.
Hands‑on experience with relational and NoSQL databases such as MySQL, PostgreSQL, Redis, or comparable technologies.
Proficiency in at least one scripting language (Python, Golang, or Shell scripting) to automate deployment and management tasks.
Exceptional communication and presentation abilities to convey technical concepts to both technical and executive audiences.
Strong problem‑solving skills with a passion for customer success.
Compensation and Benefits Base salary range for U.S. candidates: USD $106K to $182K. Eligible for bonus and equity plans, as well as the Sales Compensation Plan for sales roles. Benefits include health insurance, flexible vacation time, paid holidays, and parental leave.
Equal Opportunity We encourage people from underrepresented groups to apply. In keeping with our values, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. TiDB also strives to prevent subtler forms of inappropriate behavior such as stereotyping.
#J-18808-Ljbffr
As a Senior Solutions Engineer, you will partner with account sales teams, channel partners, and customers to understand their needs, craft technical strategies, and help them adopt TiDB as the solution of choice for modern applications.
Responsibilities
Educate prospects and customers on TiDB’s capabilities and benefits, addressing their business and technical challenges.
Share best practices for integrating TiDB with various data sources and applications.
Guide customers through design, deployment, and optimization of TiDB implementations across multiple functional areas.
Lead and execute Proof of Concept (PoC) engagements, demonstrating TiDB’s capabilities in real‑world scenarios.
Develop and present tailored architectural solutions, best practices, and industry‑specific use cases.
Provide technical input on RFPs and customer technical requirements.
Create and develop technical champions in your accounts to drive deals and achieve a technical win.
Work hands‑on with customers to demonstrate and communicate the value of TiDB throughout the sales cycle.
Develop and deliver presentations, demonstrations, and technical workshops to developers, architects, and C‑level executives.
Generate high‑quality technical content such as whitepapers, blogs, webinars, and reference architectures.
Stay at the cutting edge of distributed database technology, confidently presenting TiDB roadmap features and functionality to customers and prospects.
Partner with Product Management, Engineering, and Marketing to continuously improve TiDB’s products and positioning.
Establish industry influence by contributing to technical discussions, organizing knowledge‑sharing sessions, and engaging with the open‑source community.
Travel within the region (approximately 20‑40%) as required for customer engagements.
Qualifications
5+ years of experience as a Solutions Engineer, Solutions Architect, Database Administrator, or Software Engineer focused on distributed systems, databases, or cloud computing.
Bachelor’s degree in Computer Science, Engineering, or a related technical field; or equivalent experience.
Extensive experience in technical sales, pre‑sales engineering, or customer‑facing technical roles.
Strong understanding of clustering technologies, terminology, and architectures.
Proficiency in Linux system administration.
Understanding of network configuration and troubleshooting.
Hands‑on experience with relational and NoSQL databases such as MySQL, PostgreSQL, Redis, or comparable technologies.
Proficiency in at least one scripting language (Python, Golang, or Shell scripting) to automate deployment and management tasks.
Exceptional communication and presentation abilities to convey technical concepts to both technical and executive audiences.
Strong problem‑solving skills with a passion for customer success.
Compensation and Benefits Base salary range for U.S. candidates: USD $106K to $182K. Eligible for bonus and equity plans, as well as the Sales Compensation Plan for sales roles. Benefits include health insurance, flexible vacation time, paid holidays, and parental leave.
Equal Opportunity We encourage people from underrepresented groups to apply. In keeping with our values, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. TiDB also strives to prevent subtler forms of inappropriate behavior such as stereotyping.
#J-18808-Ljbffr