Caterpillar Financial Services Corporation
Senior Manager - Digital Product Portfolio Operations
Caterpillar Financial Services Corporation, Peoria, Arizona, United States, 85381
Career Area: Supply Chain and Logistics
Job Description
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Product Support and Logistics Division (PSLD) PSLD is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. PSLD is responsible for the worldwide distribution of Cat aftermarket parts, integrated logistics, and global service to develop and support our global dealer network and customers.
As a member of the Grimbergen Planning Team, you will play a central role in safeguarding the availability and efficient management of all indirect materials across our Grimbergen Distribution Center and our contract packager, A‑Pack. You will be entrusted with full ownership of daily material flows, stock accuracy, supplier interactions, and the coordination between internal teams and external partners. Your coordination helps ensure smooth day‑to‑day operations and packaging activities. This position offers a dynamic environment where you collaborate closely with operations, procurement, finance, logistics, and A‑Pack teams—ideal for someone who thrives on responsibility, structure, and problem‑solving.
Key Responsibilities
Provide support for a wide range of ad hoc operational requests and contribute actively to cross‑functional improvement initiatives.
Engage with suppliers to address and resolve performance issues, conduct regular KPI reviews, and ensure service levels, delivery accuracy, and quality standards are consistently met.
Place, track, and manage orders for all indirect materials—including pallets, cartons, labels, and other operational consumables—ensuring availability and timely replenishment across sites.
Maintain accurate and up to date wood stock levels for both Grimbergen and A‑Pack.
Ensure full compliance with ISPM‑15 requirements, maintain all associated documentation, and provide support to ensure readiness for internal and external audits.
Monitor monthly indirect material spending and support budget follow‑up activities.
Align incoming deliveries with operational forecasts and production needs. Manage the related financial follow‑up to ensure correct and timely processing.
Collaborate closely with procurement and operations teams during monthly coordination meetings, ensuring transparency on performance, open issues, and upcoming needs.
Drive continuous improvement by contributing to the optimization of ordering processes, material flow efficiency, and stock management practices, while also supporting packaging‑related and cost‑saving initiatives.
Requirements
Minimum 2 years of experience in supply chain or operations.
Strong analytical and problem‑solving skills.
High attention to detail and ability to work in a structured, focused manner.
Effective verbal and written communication skills.
Good knowledge of MS Office.
Strong command of Dutch and English.
A proactive can‑do attitude and willingness to take responsibility.
A lean mindset, with a drive to simplify, improve and standardize processes.
Skill Descriptors Collaborating
Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.
Demonstrates a basic understanding of the concept of collaborative processes.
Explains the concept of collaboration as applicable to organizations.
Provides examples of how collaboration has helped achieve organizational goals.
Contrasts collaborative with competitive operating styles in organizations.
Effective Communications
Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Describes non‑verbal behaviors that influence the interpretation of the message.
Cites examples of effective and ineffective communications.
Explains the importance of effective business communication.
Speaks/writes using correct language, mechanics, and gestures.
Planning and Organizing
Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way.
Seeks help to modify priorities as new information surfaces or conditions change.
Demonstrates the ability to estimate the time and resources required to complete tasks.
Identifies own key assignments, schedules, and process steps.
Applies the concept of critical path in order to complete work in a timely manner and keep larger tasks on track.
Problem Solving
Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Explains the value of a disciplined approach to problem solving.
Describes problem reporting and escalation practices.
Utilizes accepted procedures for problem analysis and resolution.
Identifies key aspects of problem‑solving techniques used in own area.
This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job.
Posting Dates: December 16, 2025 - December 29, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.
#J-18808-Ljbffr
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Product Support and Logistics Division (PSLD) PSLD is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. PSLD is responsible for the worldwide distribution of Cat aftermarket parts, integrated logistics, and global service to develop and support our global dealer network and customers.
As a member of the Grimbergen Planning Team, you will play a central role in safeguarding the availability and efficient management of all indirect materials across our Grimbergen Distribution Center and our contract packager, A‑Pack. You will be entrusted with full ownership of daily material flows, stock accuracy, supplier interactions, and the coordination between internal teams and external partners. Your coordination helps ensure smooth day‑to‑day operations and packaging activities. This position offers a dynamic environment where you collaborate closely with operations, procurement, finance, logistics, and A‑Pack teams—ideal for someone who thrives on responsibility, structure, and problem‑solving.
Key Responsibilities
Provide support for a wide range of ad hoc operational requests and contribute actively to cross‑functional improvement initiatives.
Engage with suppliers to address and resolve performance issues, conduct regular KPI reviews, and ensure service levels, delivery accuracy, and quality standards are consistently met.
Place, track, and manage orders for all indirect materials—including pallets, cartons, labels, and other operational consumables—ensuring availability and timely replenishment across sites.
Maintain accurate and up to date wood stock levels for both Grimbergen and A‑Pack.
Ensure full compliance with ISPM‑15 requirements, maintain all associated documentation, and provide support to ensure readiness for internal and external audits.
Monitor monthly indirect material spending and support budget follow‑up activities.
Align incoming deliveries with operational forecasts and production needs. Manage the related financial follow‑up to ensure correct and timely processing.
Collaborate closely with procurement and operations teams during monthly coordination meetings, ensuring transparency on performance, open issues, and upcoming needs.
Drive continuous improvement by contributing to the optimization of ordering processes, material flow efficiency, and stock management practices, while also supporting packaging‑related and cost‑saving initiatives.
Requirements
Minimum 2 years of experience in supply chain or operations.
Strong analytical and problem‑solving skills.
High attention to detail and ability to work in a structured, focused manner.
Effective verbal and written communication skills.
Good knowledge of MS Office.
Strong command of Dutch and English.
A proactive can‑do attitude and willingness to take responsibility.
A lean mindset, with a drive to simplify, improve and standardize processes.
Skill Descriptors Collaborating
Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.
Demonstrates a basic understanding of the concept of collaborative processes.
Explains the concept of collaboration as applicable to organizations.
Provides examples of how collaboration has helped achieve organizational goals.
Contrasts collaborative with competitive operating styles in organizations.
Effective Communications
Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Describes non‑verbal behaviors that influence the interpretation of the message.
Cites examples of effective and ineffective communications.
Explains the importance of effective business communication.
Speaks/writes using correct language, mechanics, and gestures.
Planning and Organizing
Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way.
Seeks help to modify priorities as new information surfaces or conditions change.
Demonstrates the ability to estimate the time and resources required to complete tasks.
Identifies own key assignments, schedules, and process steps.
Applies the concept of critical path in order to complete work in a timely manner and keep larger tasks on track.
Problem Solving
Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Explains the value of a disciplined approach to problem solving.
Describes problem reporting and escalation practices.
Utilizes accepted procedures for problem analysis and resolution.
Identifies key aspects of problem‑solving techniques used in own area.
This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job.
Posting Dates: December 16, 2025 - December 29, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.
#J-18808-Ljbffr