Highmark Health
Job Description
Highmark Inc.
JOB SUMMARY HNAS (Health Now Administrative Services) offers flexible, cost-effective solutions for employee health benefits. HNAS is part of Highmark Health, a national blended health organization with a mission to create remarkable health experiences. Our culture is built on your growth and development, collaborating across our organization, and making a big impact for those we serve.
This job collects, validates, analyzes, and organizes data into meaningful computerized reports by manipulating and extracting data to meet customer needs, generates reports through mainframe and/or PC applications by utilizing established applications/programs or developing new applications/programs, develops work plans to meet deadlines, accurately estimating completion dates and communicating report status to customers and management, and resolves business problems related to automated systems and provide data analysis and recommend solutions.
ESSENTIAL RESPONSIBILITIES
Intake operational objectives and gather information. Define, understand, and manage project scope. Perform moderate/complex research to support evaluation of complex output requirements and formats. May translate more complex business initiates to less experienced employees. Present project deliverables to appropriate audiences. Create reports on financial/operational performance. Communicate business operational requirements to internal groups responsible for developing/testing business requirements in various applications.
Coordinate, monitor, and report on the progress of projects to ensure adherence to defined project schedule. Communicate effectively with customers and colleagues. Successfully articulate issues, problem, and solutions. Conduct and oversee pre and post-implementation review. Successfully plan, design, and conduct functional walk-throughs.
Manage and advise on intermediate to large cross-functional projects and change initiatives involved in the design and delivery of business process solutions, implementation strategies, and control measures, including scoping, leading, and influencing organizational change related to business processes and models.
Facilitate process improvement meetings and/or discussions
Analyze the functions and operations of a business area/function and identify problem areas. Create process mapping and documents current and future state business processes.
Act as subject matter expert/technical operations expert. Recommend process efficiencies, strategies for improvement, and/or solutions to align technology with business strategies.
Provide a broad range of budget, financial, and/or operational analysis for a large department or division. May develop budgetary/fiscal goal.
Develop desktop procedures and training materials. May train employees on new processes.
May perform special projects upon request and oversee the work of less experienced employee.
Other duties as assigned.
EDUCATION Required
High School Diploma/GED
Substitutions
None
Preferred
Bachelor’s Degree
EXPERIENCE Required
5 – 7 years of experience in a Business Analyst or Business Process Analyst role or experience in a related operational area (e.g. claims, billing, customer service, etc.)
Preferred
3 – 5 years in the Health Insurance Industry
LICENSES AND CERTIFICATIONS Required
None
Preferred
None
SKILLS
Analysis of business problems/needs
Written & Oral Presentation Skills
Business Analysis
Business Process Design
Business Process Improvement
Business Process Mapping
Business Requirements
Collaborative Problem Solving
Project Management
Language (Other than English) None
Travel Required 0% – 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office-Based
Teaches / trains others regularly Frequently
Travel regularly from the office to various work sites or from site-to-site Rarely
Works primarily out-of-the office selling products/services (sales employees) Never
Physical work site required Yes
Lifting: up to 10 pounds Constantly
Lifting: 10 to 25 pounds Never
Lifting: 25 to 50 pounds Never
Disclaimer
The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement
: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Pay Range Minimum: $57,700.00
Pay Range Maximum: $107,800.00
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J273741
#J-18808-Ljbffr
JOB SUMMARY HNAS (Health Now Administrative Services) offers flexible, cost-effective solutions for employee health benefits. HNAS is part of Highmark Health, a national blended health organization with a mission to create remarkable health experiences. Our culture is built on your growth and development, collaborating across our organization, and making a big impact for those we serve.
This job collects, validates, analyzes, and organizes data into meaningful computerized reports by manipulating and extracting data to meet customer needs, generates reports through mainframe and/or PC applications by utilizing established applications/programs or developing new applications/programs, develops work plans to meet deadlines, accurately estimating completion dates and communicating report status to customers and management, and resolves business problems related to automated systems and provide data analysis and recommend solutions.
ESSENTIAL RESPONSIBILITIES
Intake operational objectives and gather information. Define, understand, and manage project scope. Perform moderate/complex research to support evaluation of complex output requirements and formats. May translate more complex business initiates to less experienced employees. Present project deliverables to appropriate audiences. Create reports on financial/operational performance. Communicate business operational requirements to internal groups responsible for developing/testing business requirements in various applications.
Coordinate, monitor, and report on the progress of projects to ensure adherence to defined project schedule. Communicate effectively with customers and colleagues. Successfully articulate issues, problem, and solutions. Conduct and oversee pre and post-implementation review. Successfully plan, design, and conduct functional walk-throughs.
Manage and advise on intermediate to large cross-functional projects and change initiatives involved in the design and delivery of business process solutions, implementation strategies, and control measures, including scoping, leading, and influencing organizational change related to business processes and models.
Facilitate process improvement meetings and/or discussions
Analyze the functions and operations of a business area/function and identify problem areas. Create process mapping and documents current and future state business processes.
Act as subject matter expert/technical operations expert. Recommend process efficiencies, strategies for improvement, and/or solutions to align technology with business strategies.
Provide a broad range of budget, financial, and/or operational analysis for a large department or division. May develop budgetary/fiscal goal.
Develop desktop procedures and training materials. May train employees on new processes.
May perform special projects upon request and oversee the work of less experienced employee.
Other duties as assigned.
EDUCATION Required
High School Diploma/GED
Substitutions
None
Preferred
Bachelor’s Degree
EXPERIENCE Required
5 – 7 years of experience in a Business Analyst or Business Process Analyst role or experience in a related operational area (e.g. claims, billing, customer service, etc.)
Preferred
3 – 5 years in the Health Insurance Industry
LICENSES AND CERTIFICATIONS Required
None
Preferred
None
SKILLS
Analysis of business problems/needs
Written & Oral Presentation Skills
Business Analysis
Business Process Design
Business Process Improvement
Business Process Mapping
Business Requirements
Collaborative Problem Solving
Project Management
Language (Other than English) None
Travel Required 0% – 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office-Based
Teaches / trains others regularly Frequently
Travel regularly from the office to various work sites or from site-to-site Rarely
Works primarily out-of-the office selling products/services (sales employees) Never
Physical work site required Yes
Lifting: up to 10 pounds Constantly
Lifting: 10 to 25 pounds Never
Lifting: 25 to 50 pounds Never
Disclaimer
The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement
: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Pay Range Minimum: $57,700.00
Pay Range Maximum: $107,800.00
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J273741
#J-18808-Ljbffr