Bank of America
Identity and Access Management (IAM) Process Analyst and Engineer
Bank of America, Washington, District of Columbia, us, 20022
Identity and Access Management (IAM) Process Analyst and Engineer
Join to apply for the
Identity and Access Management (IAM) Process Analyst and Engineer
role at
Bank of America . At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day. Bank of America is committed to an in‑office culture with specific requirements for office‑based attendance and flexibility based on role‑specific considerations. LOB Summary:
Global Information Security (GIS) is responsible for protecting bank information systems, confidential and proprietary data, and customer information. GIS develops the bank’s Information Security strategy and policy, manages the Information Security program, identifies, and addresses vulnerabilities and operates global security operations centers that monitor, detect, and respond to cybersecurity incidents. Within GIS, Identity and Access Management (IAM) is a security discipline that enables the right individuals to access the right resources at the right times and in the right context. This role will be responsible for designing and implementing modernized processes that optimize Identity and Access Management workflows and cross‑functional integration with systems deeply interconnected with identity management (i.e., HR, IT, Security). The ideal candidate will possess strong organizational, leadership, and communication skills, with the ability to engage senior leaders and teams across the enterprise. Lead end‑to‑end process reviews with the Identity and Access Management and upstream/downstream teams to identify process gaps and risks. Using data‑driven analysis, recommend strategic improvements with measurable outcomes. Provide thought leadership, identify inefficiencies, document current and future state processes, and develop user guides and metrics to translate identity insights into optimal user experience while meeting the bank’s security standards. Design, develop, test, implement, and integrate Identity and Access Management (IAM) processes that support operational transformation of systems and solutions. Define, document, and build detailed workflows, SOPs, and documentation that enable automation and scalability. Establish sustainable long‑term plans with clear, proactive, and measurable targets. Serve as a liaison between Identity and Access Management, Human Resources, aligned IT teams, Compliance, and Operations teams to ensure alignment. Develop processes that incorporate input from senior leadership, stakeholders, and partners to ensure alignment of priorities and actions. Maintain and enhance strategic planning materials, including deep dives and book of work documentation. Continuously seek innovative solutions, challenge the status quo, and drive process improvements using data analysis and process modeling techniques. Identify process gaps and risks and collaborate with partners to develop mitigation plans. Monitor process performance using metrics and drive continuous improvement initiatives. Ensure compliance with internal policies and external regulations through robust process design. Act as a subject matter expert in process engineering and identity system integration. Champion a culture of continuous improvement by applying Lean and Six Sigma methodologies. Communicate strategic improvement ideas and lead initiatives aligned with business priorities. Deliver effective process standardization with a human‑centered approach, enabling technology teams to implement optimized solutions. Organize and communicate information clearly to keep cross‑functional stakeholders aligned and informed. 5+ years of experience in process analysis and engineering, business architecture, or identity/access management. Strong understanding of IAM platforms (e.g., Okta, SailPoint, Active Directory, etc.). Experience integrating identity systems with HR platforms (e.g., Workday, SAP). Knowledge of regulatory requirements and risk management practices. Formal training/certification in Lean, Six Sigma, and/or other process quality methodologies. Experience using Visio or other Business Process Mapping Notation (BPMN) tools. Excellent analytical, communication, and cross‑functional collaboration skills. Passion for continuous improvement by using your experience and expertise to improve existing processes. Ability to utilize logic & reason to navigate complex problem solving. Ability to navigate complex security technology environments. Experience in financial services or highly regulated industries. Familiarity with cloud‑based identity solutions and zero trust architectures. Shift:
1st shift (United States of America) Hours Per Week:
40 Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Other Industries: Banking
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Join to apply for the
Identity and Access Management (IAM) Process Analyst and Engineer
role at
Bank of America . At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day. Bank of America is committed to an in‑office culture with specific requirements for office‑based attendance and flexibility based on role‑specific considerations. LOB Summary:
Global Information Security (GIS) is responsible for protecting bank information systems, confidential and proprietary data, and customer information. GIS develops the bank’s Information Security strategy and policy, manages the Information Security program, identifies, and addresses vulnerabilities and operates global security operations centers that monitor, detect, and respond to cybersecurity incidents. Within GIS, Identity and Access Management (IAM) is a security discipline that enables the right individuals to access the right resources at the right times and in the right context. This role will be responsible for designing and implementing modernized processes that optimize Identity and Access Management workflows and cross‑functional integration with systems deeply interconnected with identity management (i.e., HR, IT, Security). The ideal candidate will possess strong organizational, leadership, and communication skills, with the ability to engage senior leaders and teams across the enterprise. Lead end‑to‑end process reviews with the Identity and Access Management and upstream/downstream teams to identify process gaps and risks. Using data‑driven analysis, recommend strategic improvements with measurable outcomes. Provide thought leadership, identify inefficiencies, document current and future state processes, and develop user guides and metrics to translate identity insights into optimal user experience while meeting the bank’s security standards. Design, develop, test, implement, and integrate Identity and Access Management (IAM) processes that support operational transformation of systems and solutions. Define, document, and build detailed workflows, SOPs, and documentation that enable automation and scalability. Establish sustainable long‑term plans with clear, proactive, and measurable targets. Serve as a liaison between Identity and Access Management, Human Resources, aligned IT teams, Compliance, and Operations teams to ensure alignment. Develop processes that incorporate input from senior leadership, stakeholders, and partners to ensure alignment of priorities and actions. Maintain and enhance strategic planning materials, including deep dives and book of work documentation. Continuously seek innovative solutions, challenge the status quo, and drive process improvements using data analysis and process modeling techniques. Identify process gaps and risks and collaborate with partners to develop mitigation plans. Monitor process performance using metrics and drive continuous improvement initiatives. Ensure compliance with internal policies and external regulations through robust process design. Act as a subject matter expert in process engineering and identity system integration. Champion a culture of continuous improvement by applying Lean and Six Sigma methodologies. Communicate strategic improvement ideas and lead initiatives aligned with business priorities. Deliver effective process standardization with a human‑centered approach, enabling technology teams to implement optimized solutions. Organize and communicate information clearly to keep cross‑functional stakeholders aligned and informed. 5+ years of experience in process analysis and engineering, business architecture, or identity/access management. Strong understanding of IAM platforms (e.g., Okta, SailPoint, Active Directory, etc.). Experience integrating identity systems with HR platforms (e.g., Workday, SAP). Knowledge of regulatory requirements and risk management practices. Formal training/certification in Lean, Six Sigma, and/or other process quality methodologies. Experience using Visio or other Business Process Mapping Notation (BPMN) tools. Excellent analytical, communication, and cross‑functional collaboration skills. Passion for continuous improvement by using your experience and expertise to improve existing processes. Ability to utilize logic & reason to navigate complex problem solving. Ability to navigate complex security technology environments. Experience in financial services or highly regulated industries. Familiarity with cloud‑based identity solutions and zero trust architectures. Shift:
1st shift (United States of America) Hours Per Week:
40 Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Other Industries: Banking
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