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JOE & THE JUICE

Store Manager

JOE & THE JUICE, Baltimore, Maryland, United States, 21276

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Job Summary – What it’s all about Position title:

Store Manager

Reports to:

District Manager

As a Store Manager at Joe & The Juice, you're not just running a store — you're building a culture, setting the standard, and leading a team toward shared success. You’re responsible for the daily operations of your store, ensuring the highest performance possible across all areas.

Key Responsibilities – What you’ll do

Team Leadership:

Build, lead, and inspire a high‑performing team through coaching, feedback, in‑store training, and inclusive team activities.

Guest Experience:

Deliver world‑class hospitality by creating strong guest relations and turning regular customers into loyal returning fans.

Store Operations:

Ensure shift planning, workflows, and staffing are optimized according to our Daily Concept Workflow and Team Positioning.

Performance Metrics:

Own and improve KPIs such as returning guests, app conversions, product availability, complaints, waiting time, and store audits.

Compliance & Safety:

Maintain a safe, secure, and healthy environment by upholding local laws and company health, hygiene, and safety standards.

Inventory Management:

Oversee stock handling, ordering, and inventory routines to balance waste and maximize profitability.

Sales & Profit:

Take full ownership of your store’s financial results — from hitting sales goals to managing labor, overhead, and DOC.

Key Qualifications – What experience you’ll add to the team

Minimum 3 years of leadership experience in hospitality, food & beverage, or retail.

Strong commercial mindset with proven ability to deliver on targets.

Confidence in building culture, inspiring people, and driving results.

Excellent communication and interpersonal skills.

Detail‑oriented and committed to delivering best‑in‑class execution.

Physical Requirements

Must be able to stand for long periods of time.

Must be able to lift between 50 and 60 lbs.

Must be able to perform bending, stooping, crouching, and squatting movements.

Must be able to safely handle and use sharp objects.

Must be able to work near and operate a hot grill.

Notice of Non-Discrimination Policy We are an equal‑opportunity employer and do not discriminate against any employee or applicant on the basis of any protected class.

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