Chicago Transit Authority
Senior Manager, Service Planning
Chicago Transit Authority, Chicago, Illinois, United States, 60290
Senior Manager, Service Planning (2500008A)
Chicago Transit Authority seeks a Senior Manager, Service Planning in Chicago, IL. Candidates should possess a Master’s degree in Urban Planning, Transportation Engineering, or a related field (foreign equivalent accepted), and a minimum of 5 years of related experience.
Description Senior Manager, Service Planning - (2500008A)
Key Responsibilities
Recommend, analyze, and design service changes to the public transportation system and work with multiple departments to implement.
Manage personnel to accomplish transportation service planning tasks, including developing changes to bus and rail service frequency, routing, vehicle assignment and span, reporting on agency statistics, and communicating with elected officials, the public, and external agencies.
Develop and maintain dynamic reports, dashboards, and data‑analysis tools, tracking service performance, providing insights for decision‑making, and building scenarios for service recommendations using SQL queries, Hastus data exports, and Power BI.
Develop written communication such as emails, letters, justification reports/memos, and presentations for members of the public, elected officials, and government agencies, and attend public meetings presenting on this material.
Utilize transportation scheduling software, such as Hastus, to develop draft schedules for new services, providing accurate estimates of cost and resource requirements.
Utilize software to provide statistics on service levels, cost, and resource requirements on existing schedules.
Develop statistics on transit network service levels, vehicle requirements, and transit network mileage for federal reporting, including Title VI/Environmental Justice reporting and submission to the National Transit Database.
Must live within the boundaries of the CTA service area at the time of employment or within 6 months of beginning employment at CTA.
Up to 40% remote work allowed.
Salary Range: $127,930.48 – $132,193.98.
CTA Benefits: https://www.transitchicago.com/hrbenefits/.
Anyone interested in the position may apply at transitchicago.com/careers using reference # 2500008A.
Qualifications Employees and/or union members will be given priority consideration in the hiring process per applicable labor contracts.
Final salary will be determined in part by the qualifications of the selected candidate and may be higher or lower than the target salary.
Applicants, if hired, must comply with CTA’s residency ordinance.
EEO Statement CTA IS AN EQUAL OPPORTUNITY EMPLOYER. No employee or applicant for employment will be discriminated against because of race, color, creed, religion, sex, marital status, national origin, sexual orientation, ancestry, age, unfavorable military discharge, disability, or any other status protected by federal, state, or local laws, except where a bona fide occupational qualification exists. CTA is committed to providing an inclusive environment for its workforce and supporting the communities we serve. CTA will make reasonable accommodations for known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result. If you require an accommodation in the application or hiring process, please contact arc@transitchicago.com prior to the submission of your application or upon notification of your actual test date. CTA will work with you to determine if an accommodation can be provided.
Legal Discretionary Advisory This position is considered a “C‑List” position under the “Revolving Door” prohibition within the State Officials and Employees Act (5 ILCS 430/5‑45), which contains a number of post‑employment restrictions CTA employees in C‑List designated positions must follow. Among other requirements, CTA employees in C‑List designated positions are required to follow State notification procedures to the Office of the Executive Inspector General prior to acceptance of any applicable non‑State employment or may be fined significant penalties.
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Description Senior Manager, Service Planning - (2500008A)
Key Responsibilities
Recommend, analyze, and design service changes to the public transportation system and work with multiple departments to implement.
Manage personnel to accomplish transportation service planning tasks, including developing changes to bus and rail service frequency, routing, vehicle assignment and span, reporting on agency statistics, and communicating with elected officials, the public, and external agencies.
Develop and maintain dynamic reports, dashboards, and data‑analysis tools, tracking service performance, providing insights for decision‑making, and building scenarios for service recommendations using SQL queries, Hastus data exports, and Power BI.
Develop written communication such as emails, letters, justification reports/memos, and presentations for members of the public, elected officials, and government agencies, and attend public meetings presenting on this material.
Utilize transportation scheduling software, such as Hastus, to develop draft schedules for new services, providing accurate estimates of cost and resource requirements.
Utilize software to provide statistics on service levels, cost, and resource requirements on existing schedules.
Develop statistics on transit network service levels, vehicle requirements, and transit network mileage for federal reporting, including Title VI/Environmental Justice reporting and submission to the National Transit Database.
Must live within the boundaries of the CTA service area at the time of employment or within 6 months of beginning employment at CTA.
Up to 40% remote work allowed.
Salary Range: $127,930.48 – $132,193.98.
CTA Benefits: https://www.transitchicago.com/hrbenefits/.
Anyone interested in the position may apply at transitchicago.com/careers using reference # 2500008A.
Qualifications Employees and/or union members will be given priority consideration in the hiring process per applicable labor contracts.
Final salary will be determined in part by the qualifications of the selected candidate and may be higher or lower than the target salary.
Applicants, if hired, must comply with CTA’s residency ordinance.
EEO Statement CTA IS AN EQUAL OPPORTUNITY EMPLOYER. No employee or applicant for employment will be discriminated against because of race, color, creed, religion, sex, marital status, national origin, sexual orientation, ancestry, age, unfavorable military discharge, disability, or any other status protected by federal, state, or local laws, except where a bona fide occupational qualification exists. CTA is committed to providing an inclusive environment for its workforce and supporting the communities we serve. CTA will make reasonable accommodations for known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result. If you require an accommodation in the application or hiring process, please contact arc@transitchicago.com prior to the submission of your application or upon notification of your actual test date. CTA will work with you to determine if an accommodation can be provided.
Legal Discretionary Advisory This position is considered a “C‑List” position under the “Revolving Door” prohibition within the State Officials and Employees Act (5 ILCS 430/5‑45), which contains a number of post‑employment restrictions CTA employees in C‑List designated positions must follow. Among other requirements, CTA employees in C‑List designated positions are required to follow State notification procedures to the Office of the Executive Inspector General prior to acceptance of any applicable non‑State employment or may be fined significant penalties.
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