SEKO Logistics
About SEKO
SEKO started out in business in 1976, operating out of a single Chicago office. Since then, we have built a solid reputation worldwide as an innovative and flexible provider of first‑class logistics services. We provide complete supply chain solutions, specializing in transportation, logistics, forwarding and warehousing. We also lead the industry with innovative and customizable IT solutions that provide a seamless flow of information and give our growing customer base true supply‑chain visibility. With over 120 offices in 40 countries, our unique shareholder‑management model enables you to benefit from global implementation experience and expertise across all industry sectors, coupled with vital in‑country knowledge and local‑level service.
Job Description Position: Operations Specialist at SEKO Logistics. This role focuses on ensuring efficient, accurate, and timely handling of import and export shipments while maintaining high levels of customer service and compliance.
Key Accountabilities
Communicate with customers via phone, email, and the company web portal.
Manage time‑specific pickups and deliveries for ocean and air shipments.
Oversee break‑bulk operations for import shipments, coordinate with overseas offices for quotations, routing, and destination services, and collate import documents for brokerage clearance.
Handle data entry in the operations system and manage communications through customer web portals.
Produce all necessary documents for customs clearance and delivery, including HAWB, arrival notices, delivery orders, etc.
Act as the final checkpoint to ensure all required documentation is accurately provided by origin stations.
Ensure all origin freight and documents are ready for carriage.
Monitor customs clearance status with brokerage.
Monitor pickup availability with the terminal.
Monitor pickup and delivery status with truck carriers.
Assist stations with import documentation; review and provide guidance as needed.
Support stations and sales teams with air/ocean import quotations.
Inform the sales team of any major lane developments.
Rate and enter costs into the system and issue billing invoices to customers.
Research and respond to requests from foreign agents.
Determine routings for overseas shipments and origin movements.
Uphold SEKO’s core values: respect, customer focus, integrity, teamwork, work hard/play hard.
Participate in maintaining a safe and healthy workplace by following safety procedures, complying with instructions, and supporting management in meeting legislative obligations.
Perform other duties as assigned by management.
Requirements
Excellent communication skills and a strong sense of urgency.
Ability to prioritize heavy workloads.
Excellent time‑management skills and ability to multi‑task and prioritize work.
Attention to detail and problem‑solving skills.
Proficiency in Microsoft Office, with aptitude to learn new software and systems.
Minimum Education & Experience
High School Diploma or GED required.
2–5 years related experience.
Compensation and Benefits Base salary range: $63,600 – $90,900 USD per year. Eligible for an annual incentive bonus. Be assured that base salaries may vary based on factors such as location, competencies, education, performance, and potential for revenue generation.
Comprehensive benefits package includes health and welfare (medical, dental, vision, HSA, flexible spending accounts, life insurance, disability, etc.), leave benefits (paid holidays, PTO, short‑term disability, long‑term disability, FMLA, etc.), and a 401(k) retirement plan.
Equal Opportunity Employer SEKO Logistics is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
SEKO Worldwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Job Description Position: Operations Specialist at SEKO Logistics. This role focuses on ensuring efficient, accurate, and timely handling of import and export shipments while maintaining high levels of customer service and compliance.
Key Accountabilities
Communicate with customers via phone, email, and the company web portal.
Manage time‑specific pickups and deliveries for ocean and air shipments.
Oversee break‑bulk operations for import shipments, coordinate with overseas offices for quotations, routing, and destination services, and collate import documents for brokerage clearance.
Handle data entry in the operations system and manage communications through customer web portals.
Produce all necessary documents for customs clearance and delivery, including HAWB, arrival notices, delivery orders, etc.
Act as the final checkpoint to ensure all required documentation is accurately provided by origin stations.
Ensure all origin freight and documents are ready for carriage.
Monitor customs clearance status with brokerage.
Monitor pickup availability with the terminal.
Monitor pickup and delivery status with truck carriers.
Assist stations with import documentation; review and provide guidance as needed.
Support stations and sales teams with air/ocean import quotations.
Inform the sales team of any major lane developments.
Rate and enter costs into the system and issue billing invoices to customers.
Research and respond to requests from foreign agents.
Determine routings for overseas shipments and origin movements.
Uphold SEKO’s core values: respect, customer focus, integrity, teamwork, work hard/play hard.
Participate in maintaining a safe and healthy workplace by following safety procedures, complying with instructions, and supporting management in meeting legislative obligations.
Perform other duties as assigned by management.
Requirements
Excellent communication skills and a strong sense of urgency.
Ability to prioritize heavy workloads.
Excellent time‑management skills and ability to multi‑task and prioritize work.
Attention to detail and problem‑solving skills.
Proficiency in Microsoft Office, with aptitude to learn new software and systems.
Minimum Education & Experience
High School Diploma or GED required.
2–5 years related experience.
Compensation and Benefits Base salary range: $63,600 – $90,900 USD per year. Eligible for an annual incentive bonus. Be assured that base salaries may vary based on factors such as location, competencies, education, performance, and potential for revenue generation.
Comprehensive benefits package includes health and welfare (medical, dental, vision, HSA, flexible spending accounts, life insurance, disability, etc.), leave benefits (paid holidays, PTO, short‑term disability, long‑term disability, FMLA, etc.), and a 401(k) retirement plan.
Equal Opportunity Employer SEKO Logistics is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
SEKO Worldwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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