Harness
Revenue Operations & GTM Technology Manager
Harness, San Francisco, California, United States, 94199
Revenue Operations & GTM Technology Manager
Join to apply for the
Revenue Operations & GTM Technology Manager
role at Harness, a company led by technologist and entrepreneur Jyoti Bansal, founder of AppDynamics. Harness has raised ~$570M in Series E venture funding, is valued at $5.5B, and is backed by top investors, including Goldman Sachs, Menlo Ventures, IVP, Google Ventures, J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures and more. Harness builds an industry‑leading AI‑powered software delivery platform that enables teams worldwide to build, test, and deliver software faster, safer, and more reliably by bringing AI and automation to the testing, deployment, security, compliance, and optimization stages of the engineering lifecycle.
As a Revenue Operations & GTM Technology Manager, you will work within our Revenue Operations & Strategy team to shape Harness’ go‑to‑market strategy and global expansion. Partnering with our GTM Business Systems team, this role serves as the primary subject matter expert of our GTM technology stack, blending technical systems expertise, detailed process optimization, and operational enablement to ensure the GTM team is efficient, properly enabled, and aligned with top‑level revenue priorities.
Key Responsibilities
Requirements Gathering & Solution Design: Partner closely with GTM stakeholders (Sales, SDR, Partner) and GTM Business Systems to understand business priorities and translate them into technology requirements.
User Enablement, Documentation and Support: Develop comprehensive documentation and provide training to GTM teams, drive adoption on top use cases and act as day‑to‑day support post‑rollout.
AI Technology Transformation & Evaluation: Stay current with the rapidly evolving GTM technology market to evaluate and actively recommend emerging AI technologies for potential integration.
Process Automation & Efficiency: Identify opportunities for workflow automation across the tech stack to minimize manual intervention, enhance data integrity, and drive efficiency.
Data Governance & Quality: Enforce data accuracy, maintenance protocols, and compliance standards at the system level across all managed GTM applications.
About You
4+ years of experience in a high‑growth B2B SaaS environment, specifically in Revenue Operations, Sales Systems/IT, Enablement, or Business Systems Analysis, with a strong focus on GTM technology management.
Proficiency with CRM systems (Salesforce) and a broad range of GTM applications (Outreach, Clari, Impartner, Actively, Chorus, outbound & enrichment technology).
Strong understanding of system integrations and data workflows (e.g., APIs, middleware, ETL processes).
Proven ability to translate high‑level business strategy into technical system requirements and scalable architectural solutions.
Strong communication, documentation, and project management skills, with the ability to clearly articulate technical limitations and opportunities to non‑technical GTM leaders.
Experience with process automation tools (e.g., Zapier, Workato) is a plus.
Experience with SQL, reporting tools, or data visualization software (e.g., Tableau) is a plus.
Work Location This is a Remote role with a preference for New York City, NY or San Francisco, CA.
Benefits
Competitive salary
Comprehensive healthcare benefits
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Flexible Time Off and Parental Leave
Quarterly Harness TGIF‑Off / 4 days
Monthly, quarterly, and annual social and team‑building events
Recharge & Reset Program
Monthly internet reimbursement
Commuter benefits
The anticipated base salary range for this position is
$164,000 - $197,000
annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. This range reflects the minimum and maximum target for new hire salaries for the position across all U.S. locations. The compensation package also includes a commission/variable component, equity, and benefits. More details about our company benefits can be found at
https://www.harness.io/company/careers .
A valid authorization to work in the U.S. is required.
Pay transparency: $164,000—$197,000 USD.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.
Fraud Defense Harness will never ask for any payment or fee, and any email communications will come from the domain @harness.io. If you believe you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at
security@harness.io .
#J-18808-Ljbffr
Revenue Operations & GTM Technology Manager
role at Harness, a company led by technologist and entrepreneur Jyoti Bansal, founder of AppDynamics. Harness has raised ~$570M in Series E venture funding, is valued at $5.5B, and is backed by top investors, including Goldman Sachs, Menlo Ventures, IVP, Google Ventures, J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures and more. Harness builds an industry‑leading AI‑powered software delivery platform that enables teams worldwide to build, test, and deliver software faster, safer, and more reliably by bringing AI and automation to the testing, deployment, security, compliance, and optimization stages of the engineering lifecycle.
As a Revenue Operations & GTM Technology Manager, you will work within our Revenue Operations & Strategy team to shape Harness’ go‑to‑market strategy and global expansion. Partnering with our GTM Business Systems team, this role serves as the primary subject matter expert of our GTM technology stack, blending technical systems expertise, detailed process optimization, and operational enablement to ensure the GTM team is efficient, properly enabled, and aligned with top‑level revenue priorities.
Key Responsibilities
Requirements Gathering & Solution Design: Partner closely with GTM stakeholders (Sales, SDR, Partner) and GTM Business Systems to understand business priorities and translate them into technology requirements.
User Enablement, Documentation and Support: Develop comprehensive documentation and provide training to GTM teams, drive adoption on top use cases and act as day‑to‑day support post‑rollout.
AI Technology Transformation & Evaluation: Stay current with the rapidly evolving GTM technology market to evaluate and actively recommend emerging AI technologies for potential integration.
Process Automation & Efficiency: Identify opportunities for workflow automation across the tech stack to minimize manual intervention, enhance data integrity, and drive efficiency.
Data Governance & Quality: Enforce data accuracy, maintenance protocols, and compliance standards at the system level across all managed GTM applications.
About You
4+ years of experience in a high‑growth B2B SaaS environment, specifically in Revenue Operations, Sales Systems/IT, Enablement, or Business Systems Analysis, with a strong focus on GTM technology management.
Proficiency with CRM systems (Salesforce) and a broad range of GTM applications (Outreach, Clari, Impartner, Actively, Chorus, outbound & enrichment technology).
Strong understanding of system integrations and data workflows (e.g., APIs, middleware, ETL processes).
Proven ability to translate high‑level business strategy into technical system requirements and scalable architectural solutions.
Strong communication, documentation, and project management skills, with the ability to clearly articulate technical limitations and opportunities to non‑technical GTM leaders.
Experience with process automation tools (e.g., Zapier, Workato) is a plus.
Experience with SQL, reporting tools, or data visualization software (e.g., Tableau) is a plus.
Work Location This is a Remote role with a preference for New York City, NY or San Francisco, CA.
Benefits
Competitive salary
Comprehensive healthcare benefits
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Flexible Time Off and Parental Leave
Quarterly Harness TGIF‑Off / 4 days
Monthly, quarterly, and annual social and team‑building events
Recharge & Reset Program
Monthly internet reimbursement
Commuter benefits
The anticipated base salary range for this position is
$164,000 - $197,000
annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. This range reflects the minimum and maximum target for new hire salaries for the position across all U.S. locations. The compensation package also includes a commission/variable component, equity, and benefits. More details about our company benefits can be found at
https://www.harness.io/company/careers .
A valid authorization to work in the U.S. is required.
Pay transparency: $164,000—$197,000 USD.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.
Fraud Defense Harness will never ask for any payment or fee, and any email communications will come from the domain @harness.io. If you believe you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at
security@harness.io .
#J-18808-Ljbffr