Confidential
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Director of Operations
role at Confidential
This range is provided by Confidential. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $130,000.00/yr - $250,000.00/yr
Recruiter | People OPS | Talent Acquisition| Diversity Equity & Inclusion About the Firm
We are a well-established, founder led law firm with a diverse practice spanning litigation, probate related matters, real estate, foreclosures, family law, criminal law, and commercial litigation. The firm is highly client facing and known for being hands on, responsive, and deeply involved in the matters it handles.
The work is fast paced and people driven. Clients come to the firm during stressful, high stakes moments, and the team is expected to balance strong legal execution with professionalism, empathy, and clear communication.
As the firm continues to grow, leadership is looking to bring in an experienced operational partner to help strengthen internal systems, improve consistency, and support both the team and the firm owner day to day.
The Role
The Director of Operations serves as the operational leader of the firm and the primary partner to the firm owner on all non-legal functions. This person is responsible for ensuring the business side of the firm runs smoothly, efficiently, and with accountability.
This is a hands‑on leadership role for someone who understands how law firms actually operate and is comfortable stepping into a growing environment where systems, structure, and change management matter.
What You’ll Be Responsible For
Overseeing day to day operations across the firm, including HR, finance, intake, client services, marketing support, and administration
Leading and managing staff across legal support and operational roles
Acting as a thought partner to the firm owner on staffing, systems, workflow, and operational priorities
Implementing and improving processes to create consistency across reception, intake, case flow, billing, and internal communication
Ensuring expectations are clear and team members are held accountable to performance standards
Overseeing recruiting, onboarding, performance management, and staff development
Keeping job descriptions, roles, and responsibilities clear and current
Managing payroll, benefits administration, and HR compliance
Overseeing billing, collections, and coordination with financial vendors
Identifying operational gaps and fixing them before they become problems
Supporting the adoption of new systems, processes, or operational changes as the firm evolves
Partnering with firm leadership on growth initiatives, including potential mergers or acquisitions
Who This Role Is For
This role is a strong fit for someone who:
Has led operations in a law firm or professional services environment
Is comfortable managing people directly and decisively
Enjoys bringing structure to busy, client driven teams
Can balance firmness and empathy without losing credibility
Is hands‑on and not afraid to get into the details
Understands that strong operations directly impact client experience
Qualifications
Significant leadership or operations management experience
Prior law firm experience strongly preferred
Experience overseeing HR, systems, and financial operationsMerger and acquisition experience is a significant plus, particularly with integration, systems alignment, or change management
Comfortable working closely with a founder or owner led firm
Strong organizational, communication, and problem solving skills
Experience with process improvement and organizational scaling
Bachelor’s degree or equivalent experience
Fully on site position
Collaborative, professional, and fast paced
High level of trust and responsibility
Opportunity to have real influence on how the firm operates
Seniority level Director
Employment type Full‑time
Job function Legal and Administrative
Referrals increase your chances of interviewing at Confidential by 2x
Get notified about new Director of Operations jobs in Fort Lauderdale, FL Fort Lauderdale, FL
#J-18808-Ljbffr
Director of Operations
role at Confidential
This range is provided by Confidential. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $130,000.00/yr - $250,000.00/yr
Recruiter | People OPS | Talent Acquisition| Diversity Equity & Inclusion About the Firm
We are a well-established, founder led law firm with a diverse practice spanning litigation, probate related matters, real estate, foreclosures, family law, criminal law, and commercial litigation. The firm is highly client facing and known for being hands on, responsive, and deeply involved in the matters it handles.
The work is fast paced and people driven. Clients come to the firm during stressful, high stakes moments, and the team is expected to balance strong legal execution with professionalism, empathy, and clear communication.
As the firm continues to grow, leadership is looking to bring in an experienced operational partner to help strengthen internal systems, improve consistency, and support both the team and the firm owner day to day.
The Role
The Director of Operations serves as the operational leader of the firm and the primary partner to the firm owner on all non-legal functions. This person is responsible for ensuring the business side of the firm runs smoothly, efficiently, and with accountability.
This is a hands‑on leadership role for someone who understands how law firms actually operate and is comfortable stepping into a growing environment where systems, structure, and change management matter.
What You’ll Be Responsible For
Overseeing day to day operations across the firm, including HR, finance, intake, client services, marketing support, and administration
Leading and managing staff across legal support and operational roles
Acting as a thought partner to the firm owner on staffing, systems, workflow, and operational priorities
Implementing and improving processes to create consistency across reception, intake, case flow, billing, and internal communication
Ensuring expectations are clear and team members are held accountable to performance standards
Overseeing recruiting, onboarding, performance management, and staff development
Keeping job descriptions, roles, and responsibilities clear and current
Managing payroll, benefits administration, and HR compliance
Overseeing billing, collections, and coordination with financial vendors
Identifying operational gaps and fixing them before they become problems
Supporting the adoption of new systems, processes, or operational changes as the firm evolves
Partnering with firm leadership on growth initiatives, including potential mergers or acquisitions
Who This Role Is For
This role is a strong fit for someone who:
Has led operations in a law firm or professional services environment
Is comfortable managing people directly and decisively
Enjoys bringing structure to busy, client driven teams
Can balance firmness and empathy without losing credibility
Is hands‑on and not afraid to get into the details
Understands that strong operations directly impact client experience
Qualifications
Significant leadership or operations management experience
Prior law firm experience strongly preferred
Experience overseeing HR, systems, and financial operationsMerger and acquisition experience is a significant plus, particularly with integration, systems alignment, or change management
Comfortable working closely with a founder or owner led firm
Strong organizational, communication, and problem solving skills
Experience with process improvement and organizational scaling
Bachelor’s degree or equivalent experience
Fully on site position
Collaborative, professional, and fast paced
High level of trust and responsibility
Opportunity to have real influence on how the firm operates
Seniority level Director
Employment type Full‑time
Job function Legal and Administrative
Referrals increase your chances of interviewing at Confidential by 2x
Get notified about new Director of Operations jobs in Fort Lauderdale, FL Fort Lauderdale, FL
#J-18808-Ljbffr