Shaner Hotels
General Manager | Dubois Fairfield Inn
Shaner Hotels, Du Bois, Nebraska, United States, 68345
As General Manager, you will lead all aspects of hotel operations and procedures in accordance with corporate policies and franchise standards, ensuring guest satisfaction, associate satisfaction, accountability, and profitability.
Responsibilities
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Focus on achievement of hotel financial goals/budget targets.
Ensure payroll and purchasing controls are in place to maintain and exceed profit goals.
Develop accurate and aggressive long‑ and short‑range financial objectives consistent with property objectives.
Ensure that all Shaner and franchise operating standards are followed.
Be accessible to guests and employees.
Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures.
Assist staff with their job functions to ensure optimum service to guests.
Lead all aspects of employee performance to ensure productivity and a quality work environment.
Establish, maintain, and train standards and procedures for cleaning and safe working conditions in all departments.
Work to ensure high scores for customer service, cleanliness, and related items on all Shaner and Franchise inspections.
Handle guest complaints, ensuring guest satisfaction.
Perform other duties as assigned.
Qualifications
Minimum of five years of progressive leadership experience in the hospitality industry.
Ability to communicate satisfactorily with guests, management, and co‑workers.
High school graduate or equivalent; college degree in hospitality management or business and/or CHA designation preferred.
Bilingual English/Spanish is a plus.
Knowledge of budget preparation and cost controls.
Working knowledge of all hotel departments.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees.
Ability to apply good judgment to carry out instructions.
Knowledge of property management systems.
Knowledge of local activities and attractions appropriate for clientele.
About Us Shaner Hotels is one of the foremost award‑winning hospitality owner‑operators and management companies in the industry. Our portfolio includes more than 65 full‑service, select‑service, extended‑stay, and resort properties, totaling over 7,500 rooms across 14 states and four countries.
We partner with top hospitality brands, providing services such as hotel development, design and construction, e‑commerce, and revenue management. For more information, visit www.shanercorp.com.
Shaner Hotels welcomes you to our DuBois Fairfield Inn & Suites in DuBois, Pennsylvania. The 91‑room Fairfield Inn & Suites DuBois offers free hot breakfast, free Wi‑Fi, fitness and business centers, and guest laundry.
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Responsibilities
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Focus on achievement of hotel financial goals/budget targets.
Ensure payroll and purchasing controls are in place to maintain and exceed profit goals.
Develop accurate and aggressive long‑ and short‑range financial objectives consistent with property objectives.
Ensure that all Shaner and franchise operating standards are followed.
Be accessible to guests and employees.
Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures.
Assist staff with their job functions to ensure optimum service to guests.
Lead all aspects of employee performance to ensure productivity and a quality work environment.
Establish, maintain, and train standards and procedures for cleaning and safe working conditions in all departments.
Work to ensure high scores for customer service, cleanliness, and related items on all Shaner and Franchise inspections.
Handle guest complaints, ensuring guest satisfaction.
Perform other duties as assigned.
Qualifications
Minimum of five years of progressive leadership experience in the hospitality industry.
Ability to communicate satisfactorily with guests, management, and co‑workers.
High school graduate or equivalent; college degree in hospitality management or business and/or CHA designation preferred.
Bilingual English/Spanish is a plus.
Knowledge of budget preparation and cost controls.
Working knowledge of all hotel departments.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees.
Ability to apply good judgment to carry out instructions.
Knowledge of property management systems.
Knowledge of local activities and attractions appropriate for clientele.
About Us Shaner Hotels is one of the foremost award‑winning hospitality owner‑operators and management companies in the industry. Our portfolio includes more than 65 full‑service, select‑service, extended‑stay, and resort properties, totaling over 7,500 rooms across 14 states and four countries.
We partner with top hospitality brands, providing services such as hotel development, design and construction, e‑commerce, and revenue management. For more information, visit www.shanercorp.com.
Shaner Hotels welcomes you to our DuBois Fairfield Inn & Suites in DuBois, Pennsylvania. The 91‑room Fairfield Inn & Suites DuBois offers free hot breakfast, free Wi‑Fi, fitness and business centers, and guest laundry.
#J-18808-Ljbffr