Whizz
Whizz, a leader in innovative transportation solutions for delivery riders, is seeking a
strategic and results-driven Store Manager
to lead our Chicago e‑bike store. This is a leadership role where you will oversee all store operations, drive sales, develop a high‑performing team, and ensure an exceptional customer experience.
Base pay range $70,000.00/yr - $75,000.00/yr
Location Chicago, IL
Key Responsibilities
Drive overall store profitability by growing revenue, optimizing workflows, and implementing cost‑reduction strategies through efficient resource usage.
Build, train, and mentor the entire store team (CSRs and Mechanics). Foster a high‑accountability culture of ownership and discipline to meet all operational and performance goals.
Achieve subscription and accessory sales targets and ensure an outstanding customer experience to minimize churn and manage complex escalations.
Serve as the single point of responsibility for achieving 100% ERP accuracy for all store inventory, conduct daily checks, resolve discrepancies, and lead loss prevention efforts.
Own the full bike readiness cycle: diagnostics, repair prioritization, final QA. Ensure timely completion of all repair workflows (RTC/RTF) and strict compliance with safety SOPs.
Analyze operational, sales, and inventory data, provide weekly KPI reports to leadership, and recommend strategic improvements to product, pricing, and overall efficiency.
Qualifications
Minimum 3 years of managerial experience in retail, consumer services, or other fast‑paced operational environments.
Proven leadership and team development skills.
Strong business acumen with the ability to analyse performance metrics and implement strategic plans.
Excellent communication, problem‑solving, and organisational skills.
Understanding of e‑bike mechanics or related technical experience (preferred).
Experience with ERP/CRM systems and reporting tools (preferred).
Spanish language skills are a plus, supporting a diverse customer base.
Benefits
Training provided.
Paid time off: vacation, sick leave, public holidays.
401(k) retirement plan.
Performance‑based bonuses.
Opportunity to lead and shape the growth of a key store location.
Company e‑bike program: upon successful completion of the introductory period, eligibility to rent a company e‑bike for only $1/month.
Collaborative, innovative, and growth‑oriented environment.
Whizz is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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strategic and results-driven Store Manager
to lead our Chicago e‑bike store. This is a leadership role where you will oversee all store operations, drive sales, develop a high‑performing team, and ensure an exceptional customer experience.
Base pay range $70,000.00/yr - $75,000.00/yr
Location Chicago, IL
Key Responsibilities
Drive overall store profitability by growing revenue, optimizing workflows, and implementing cost‑reduction strategies through efficient resource usage.
Build, train, and mentor the entire store team (CSRs and Mechanics). Foster a high‑accountability culture of ownership and discipline to meet all operational and performance goals.
Achieve subscription and accessory sales targets and ensure an outstanding customer experience to minimize churn and manage complex escalations.
Serve as the single point of responsibility for achieving 100% ERP accuracy for all store inventory, conduct daily checks, resolve discrepancies, and lead loss prevention efforts.
Own the full bike readiness cycle: diagnostics, repair prioritization, final QA. Ensure timely completion of all repair workflows (RTC/RTF) and strict compliance with safety SOPs.
Analyze operational, sales, and inventory data, provide weekly KPI reports to leadership, and recommend strategic improvements to product, pricing, and overall efficiency.
Qualifications
Minimum 3 years of managerial experience in retail, consumer services, or other fast‑paced operational environments.
Proven leadership and team development skills.
Strong business acumen with the ability to analyse performance metrics and implement strategic plans.
Excellent communication, problem‑solving, and organisational skills.
Understanding of e‑bike mechanics or related technical experience (preferred).
Experience with ERP/CRM systems and reporting tools (preferred).
Spanish language skills are a plus, supporting a diverse customer base.
Benefits
Training provided.
Paid time off: vacation, sick leave, public holidays.
401(k) retirement plan.
Performance‑based bonuses.
Opportunity to lead and shape the growth of a key store location.
Company e‑bike program: upon successful completion of the introductory period, eligibility to rent a company e‑bike for only $1/month.
Collaborative, innovative, and growth‑oriented environment.
Whizz is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
#J-18808-Ljbffr