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Xsell Resources

AI Chatbot Prompt Engineer (NO C2C)

Xsell Resources, Hartford, Connecticut, us, 06112

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Technical Recruiter @ Xsell Resources | Recruiting, Business Development This role is C2H and will likely convert to FTE by Spring 2026. Please do not apply unless you can convert to FTE.

This is a hybrid position based in Hartford, CT. Must be onsite in Hartford for interviews.

Position Summary Our client is seeking a skilled and innovative

Prompt Engineer

to join their AI development team. This role focuses on crafting and optimizing prompts for a conversational AI chatbot that supports healthcare members and providers in accessing accurate, timely information.

Key Responsibilities

Develop and iterate on prompt strategies

for LLM-based agents

Ensure prompts

are contextually accurate, domain-specific, and aligned with end user (member or provider) needs.

Collaborate

with healthcare SMEs, developers, and product teams to build effective conversational flows.

Analyze chatbot performance

and iterate on prompt strategies using user feedback and analytics.

Maintain prompt libraries

and documentation for healthcare use cases (e.g., benefits, claims, coverage).

Ensure compliance

with HIPAA and other healthcare data privacy regulations.

Work closely with designers, engineers, and data scientists

to align prompt design with conversational flows

Conduct A/B testing

and usability studies to enhance chatbot interactions.

Required Qualifications

Bachelor’s or Master’s degree in Computer Science, Linguistics, AI/ML, or related field.

2+ years of experience in working with LLMs, prompt engineering and tuning techniques.

Experience with IBM Watsonx or Google Dialogflow / Vertex AI.

Strong understanding of healthcare terminology and workflows.

Proficiency in Python and version control systems (e.g., Git).

Excellent communication and analytical skills.

Preferred Qualifications & Programming Languages

Experience with agentic AI architectures and multi-agent orchestration.

Knowledge of retrieval-augmented generation (RAG) and vector databases.

Experience in healthcare provider or payer environments.

Familiarity with regulatory frameworks (HIPAA, HITECH).

Experience with chatbot analytics and UX testing tools.

Python – for scripting, data analysis, and integration with AI platforms.

Node.js – for backend services and API integration.

Java – especially for IBM Watson integrations.

Go or Kotlin – for scalable microservices (optional but beneficial).

Education Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent experience required.

Seniority level Mid-Senior level

Employment type Full-time

Job function Information Technology

Industries: Insurance, Insurance and Employee Benefit Funds, and Retail Pharmacies

Benefits

401(k)

Vision insurance

Medical insurance

Referrals increase your chances of interviewing at Xsell Resources by 2x

Location Get notified about new Prompt Engineer jobs in

Hartford, CT .

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