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Capax RM

D365 CE Functional Analyst

Capax RM, Chicago, Illinois, United States, 60290

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D365 AX/F&O Search Consultant at Capax RM D365 CE Functional Analyst

Up to $130k + bonus

US Citizens and Green Card holders only – no C2C or third parties

About the Role

We are seeking a

D365 CE Functional Analyst (Sales)

to support, enhance, and optimize our Dynamics 365 Sales solution. This role acts as the bridge between business stakeholders and technical teams, translating sales requirements into scalable D365 CE solutions that improve pipeline visibility, sales performance, and customer engagement.

Key Responsibilities

Act as the functional subject matter expert for

Dynamics 365 Sales (CE)

Partner with Sales, Operations, and Leadership teams to gather, analyze, and document business requirements

Design and configure D365 Sales features including:

Sales processes, BPFs, and forecasting

Dashboards, charts, and reports

Translate business needs into functional designs and user stories

Configure system elements such as:

Forms, views, fields, and business rules

Security roles and access controls

Support integrations with Microsoft Power Platform (Power Automate, Power Apps, Power BI)

Collaborate with technical teams on customizations, plugins, and integrations

Conduct system testing, UAT support, and defect resolution

Provide user training, documentation, and post-go-live support

Identify opportunities for continuous improvement and adoption of D365 Sales best practices

Required Skills Experience

3+ years of experience as a

D365 CE / CRM Functional Analyst , with strong focus on

Sales

Hands‑on experience configuring

Dynamics 365 Sales

Strong understanding of sales processes (lead‑to‑opportunity, opportunity‑to‑close, forecasting)

Experience gathering requirements and producing functional documentation

Familiarity with Power Platform (Power Automate, Power BI, Power Apps)

Strong stakeholder management and communication skills

Experience working in Agile or hybrid delivery environments

Candidates must be happy to work 3 days a week onsite in Chicago (non‑negotiable); they are open to relocators from other areas of the US and a relocation package will be provided.

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Information Technology

Industries IT Services and IT Consulting and Manufacturing

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