Wipro
Wipro – OpsRamp SME
With 900+ employees in Poland supporting over 45 clients, we leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future‑ready, sustainable businesses. It is the freedom provided to every individual at Wipro to learn, grow, and create a career path that makes us an organization of opportunities beyond boundaries of region, age, gender, ability, and routine. We invite you to be a part of this experience!
Responsibilities and Qualifications
Minimum 10 years of experience in the area of Enterprise monitoring, Event Management, Infrastructure Discovery, Automation, Configuration Management and Integration with ITOM solutions
Minimum of 5 years of hands‑on experience in OpsRamp design, implementation and integration with 3rd party solutions
Collects, generates, or helps refine high‑level requirements / use cases and creates implementation strategy, acceptance criteria (with input from the customer)
Work with different engineering teams across the organization in order to determine scope for monitoring & event management solution designs and provide implementation roadmap
Experience in monitoring database systems, understand and manage systems upgrade path, scaling and automate routine tasks
Recommend best practice for configuration management for all OpsRamp components
Responsible for the formation and implementation of OpsRamp Solution standards, practices, Automations and procedures that best fit an enterprise infrastructure
Should have good experience in design, development and implementation of IT Operations monitoring solutions with integration into other ITSM applications
Experience with REST and SOAP web services and use of connectors for integration
Solid understanding of integration design patterns, SOA/EAI best practices
Ability to troubleshoot OpsRamp (debuggers / flow analyzers) deployment issues
Knowledge in using J2EE, XML, XSLT, JMS, JSON, SQL, Python, NodeJS
Expertise in configuring Dynamic Applications, Business Services, Dashboard & Reports
Hands‑on experience in infrastructure discovery through OpsRamp platform and onboarding the Server infrastructure on to OpsRamp platform
Experience in System Administration
Experience in monitoring Agent installation, Silo configuration and management
Experience in event management functionality. Netcool Omnibus / Moogsoft / Splunk / MF OpsBridge and other event management tools are an added advantage
Experience in integration with Service Management tools like ServiceNow, BMC Remedy
Knowledge in third party discovery tools like ServiceNow and BMC discovery is an added advantage
Strong understanding of Infrastructure network concepts and protocols
Experience in remediation of discovery and monitoring issues in the infrastructure
Good analytical, problem solving, logical thinking. Standby support during non‑office hour is required
Co‑ordinating with support teams in resolving issues. Working with Vendor in updating the Patches, fixes, and version upgrades
Interested to work in multi‑skilled environment and adapted to learn new technologies that supports any Enterprise Infrastructure
Customer facing experience is a must
What We Offer
Flexible benefits package tailored to your needs (Multisport card, shop vouchers, etc. – via MyBenefit cafeteria)
Premium medical services for employees and family members (Luxmed)
Life & Disability Insurance for employees and family members (Generali)
Profitable Voluntary Pension Fund
Social Fund benefits: holiday bonuses, kindergarten allowances, etc.
Integration and cultural events for employees
Reward and recognition programs for high performers
Relocation assistance: accommodation, travel, and other covered expenses
Friendly and inclusive company culture
Equal Opportunity Employer Wipro is an Equal Opportunity Employer. We provide consideration for all qualified applicants regardless of race, color, religion, gender, marital status, age, ethnicity, national origin, sexual orientation, political views, disability, or any other characteristic protected by law.
Internal Reporting and Whistleblower Protection Wipro IT Services Poland Sp. z o.o. adheres to the Internal Reporting and Whistleblower Protection Regulations. Candidates can submit internal reports via email to ombuds.person@wipro.com, through the Internet at www.wiproombuds.com, or by post/courier to Wipro's registered office.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Information Technology
Industries IT Services and IT Consulting
#J-18808-Ljbffr
Responsibilities and Qualifications
Minimum 10 years of experience in the area of Enterprise monitoring, Event Management, Infrastructure Discovery, Automation, Configuration Management and Integration with ITOM solutions
Minimum of 5 years of hands‑on experience in OpsRamp design, implementation and integration with 3rd party solutions
Collects, generates, or helps refine high‑level requirements / use cases and creates implementation strategy, acceptance criteria (with input from the customer)
Work with different engineering teams across the organization in order to determine scope for monitoring & event management solution designs and provide implementation roadmap
Experience in monitoring database systems, understand and manage systems upgrade path, scaling and automate routine tasks
Recommend best practice for configuration management for all OpsRamp components
Responsible for the formation and implementation of OpsRamp Solution standards, practices, Automations and procedures that best fit an enterprise infrastructure
Should have good experience in design, development and implementation of IT Operations monitoring solutions with integration into other ITSM applications
Experience with REST and SOAP web services and use of connectors for integration
Solid understanding of integration design patterns, SOA/EAI best practices
Ability to troubleshoot OpsRamp (debuggers / flow analyzers) deployment issues
Knowledge in using J2EE, XML, XSLT, JMS, JSON, SQL, Python, NodeJS
Expertise in configuring Dynamic Applications, Business Services, Dashboard & Reports
Hands‑on experience in infrastructure discovery through OpsRamp platform and onboarding the Server infrastructure on to OpsRamp platform
Experience in System Administration
Experience in monitoring Agent installation, Silo configuration and management
Experience in event management functionality. Netcool Omnibus / Moogsoft / Splunk / MF OpsBridge and other event management tools are an added advantage
Experience in integration with Service Management tools like ServiceNow, BMC Remedy
Knowledge in third party discovery tools like ServiceNow and BMC discovery is an added advantage
Strong understanding of Infrastructure network concepts and protocols
Experience in remediation of discovery and monitoring issues in the infrastructure
Good analytical, problem solving, logical thinking. Standby support during non‑office hour is required
Co‑ordinating with support teams in resolving issues. Working with Vendor in updating the Patches, fixes, and version upgrades
Interested to work in multi‑skilled environment and adapted to learn new technologies that supports any Enterprise Infrastructure
Customer facing experience is a must
What We Offer
Flexible benefits package tailored to your needs (Multisport card, shop vouchers, etc. – via MyBenefit cafeteria)
Premium medical services for employees and family members (Luxmed)
Life & Disability Insurance for employees and family members (Generali)
Profitable Voluntary Pension Fund
Social Fund benefits: holiday bonuses, kindergarten allowances, etc.
Integration and cultural events for employees
Reward and recognition programs for high performers
Relocation assistance: accommodation, travel, and other covered expenses
Friendly and inclusive company culture
Equal Opportunity Employer Wipro is an Equal Opportunity Employer. We provide consideration for all qualified applicants regardless of race, color, religion, gender, marital status, age, ethnicity, national origin, sexual orientation, political views, disability, or any other characteristic protected by law.
Internal Reporting and Whistleblower Protection Wipro IT Services Poland Sp. z o.o. adheres to the Internal Reporting and Whistleblower Protection Regulations. Candidates can submit internal reports via email to ombuds.person@wipro.com, through the Internet at www.wiproombuds.com, or by post/courier to Wipro's registered office.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Information Technology
Industries IT Services and IT Consulting
#J-18808-Ljbffr