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Daley And Associates, LLC

Client Service Representative - Boston, MA

Daley And Associates, LLC, Boston, Massachusetts, us, 02298

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Senior Associate at Daley & Associates, LLC. Client Service Representative – Investment Management

We are currently seeking candidates for a Client Service Representative opportunity with an industry leading Investment Management firm located in Boston, MA. The Client Service Representative will develop and utilize excellent client relation skills, and serve as a resource for all standard and complex financial and non‑financial related transaction inquiries. The ideal candidate will demonstrate excellent communication and interpersonal skills, strong attention to detail, and great organizational skills.

This role is a 3‑6+ month contract to hire opportunity, paying $20‑$21 per hour. You will be required to be in the Boston office 5 days per week.

Responsibilities

Respond to incoming phone calls from existing and potential clients

Process a variety of routine and complex financial and non‑financial transactions

Resolve basic account problems and questions; initiate research on more complex problems by directing to appropriate work area for resolution

Communicate with shareholders, participants, broker/dealers, and others to verify information and clarify requests

Provide appropriate documentation to customers as requested

Collaborate with various internal departments to optimize client service processes

Assist in special projects as needed

Qualifications

BS/BA degree (preferred)

Customer service experience (required)

Strong communication and analytical skills

Excellent attention to detail and organizational skills

Proficiency in MS Office Suite

Ability to thrive in a fast‑paced environment

For immediate consideration, interested and qualified candidates should send their resumes to Alanna at aross@daleyaa.com.

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