BJ's Wholesale Club
Assistant Club Manager – BJ's Wholesale Club
Join the BJ’s Wholesale Club team. As an Assistant Club Manager in Training (AMIT), you will work closely with the Club Manager to lead and improve club performance, guide department operations, and ensure an outstanding member experience.
Benefits
Weekly Pay
Free BJ’s Memberships and Supplemental Memberships
Generous Paid Time Off
Flexible and Affordable Health Benefits
401(k) Retirement Savings Plan with company match
Employee Stock Purchase Plan
Leadership Responsibilities
Know the business: Exhibit strong business acumen through strategic thinking and data‑driven decision‑making.
Lead through change: Model leadership competencies and act as a champion for growth.
Communicate effectively: Provide teams with the information, direction, and support needed to succeed.
Build high‑performing teams: Foster collaboration, provide clear direction, and hold team members accountable.
Deliver results: Set clear expectations, follow up consistently, and drive execution.
Develop talent & team: Consistently foster a culture of growth by actively developing team members through collaboration, coaching, and empowerment.
Display leadership: Demonstrates strong leadership by fostering trust, promoting open communication, and resolving conflicts constructively.
Team Member Engagement
Teach, coach, & lead: Support team development through training, feedback, and on‑the‑job coaching.
Drive values‑based culture: Promote strategic thinking, ethical decision‑making, and inclusion.
Create a safe and collaborative environment: Foster open communication and team trust.
Recognize and retain top talent: Celebrate achievements and focus on career growth.
Member Experience
Guarantee service excellence: Ensure GOLD Member Standards are met: Greet, Anticipate, Appreciate (GAA); Fast, Friendly, Full, Fresh, Clean.
Monitor engagement levels: Observe Member engagement and department execution to ensure premium shopping experience.
Resolve concerns: Support team in resolving Member issues and delivering satisfaction.
Consistency & Standards
Maintain club standards: Consistently deliver GOLD Standards.
Raise the bar: Ensure club performs at plan or better for all Bottom Quartile core KPI's.
Financial Performance
Cost discipline: Meet or exceed labor and supply plans.
Drive performance and profitability: Use reporting to identify trends and opportunities.
Understanding the business: Acquire deep knowledge of key metrics and reporting for total club and department performance.
Major Tasks, Responsibilities, and Key Accountabilities
Provide strategic department leadership: Partner with the Club Manager to oversee daily operations across assigned departments.
Recruit, hire, and onboard team members: Manage full hiring process.
Oversee labor planning and scheduling: Align coverage with business trends and budget targets.
Drive sales, inventory control, and shrink management: Lead execution of key operational processes.
Champion member experience standards: Enforce GAA, GOLD, and LAST service standards.
Execute operational readiness: Uphold “close to open” standards each day.
Lead department talent management: Conduct performance reviews, mentor leaders, and handle promotions.
Utilize tools and reporting for decision‑making: Use club‑specific tools to drive results.
Ensure compliance and safety: Enforce food safety, sanitation, OSHA, RIST, and cold‑chain compliance.
Support special initiatives and transitions: Plan and execute merchandising and seasonal projects.
Maintain equipment and facilities: Escalate issues promptly.
Perform cross‑functional support as needed: Assist across departments at manager discretion.
Utilize BJ’s MY WORK system: Execute daily tasks and initiatives.
Operate equipment safely (as required): Operate forklifts per safety protocols.
Maintain regular, predictable, full attendance: Demonstrate consistent presence.
Qualifications
4+ years experience as a retail store, supermarket, or warehouse operations manager.
Strong drive for results and solid work ethic.
Excellent communication skills; able to lead and motivate a large team.
Solid understanding of shrink controls, staff development, merchandising, customer service, and conflict resolution.
Demonstrated leadership capabilities, including managing cross‑functional teams and training members.
Knowledge of store operations, membership, front‑line, gas station, tire bay, maintenance, receiving, and omni procedures.
Completion of company training program preferred.
High school diploma and/or college degree preferred.
Basic computer knowledge (MS Word, MS Excel, Email).
Must be able to obtain and maintain Servsafe certification.
Forklift operator required.
Open shift availability required.
At least 18 years of age.
Job Conditions
Frequent movement on hard surfaces; occasional bending, pulling, and reaching.
Regular lifting up to 30 pounds; occasional heavier lifting with assistance.
Exposure to temperature extremes and loud noises within perishable areas.
Potential exposure to cleaning agents.
Pay Range Compensation is $76,750.00 – $96,000.00 (subject to location, experience, and qualifications).
Seniority Level Not Applicable
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Retail
Referrals increase your chances of interviewing at BJ’s Wholesale Club by 2x.
#J-18808-Ljbffr
Benefits
Weekly Pay
Free BJ’s Memberships and Supplemental Memberships
Generous Paid Time Off
Flexible and Affordable Health Benefits
401(k) Retirement Savings Plan with company match
Employee Stock Purchase Plan
Leadership Responsibilities
Know the business: Exhibit strong business acumen through strategic thinking and data‑driven decision‑making.
Lead through change: Model leadership competencies and act as a champion for growth.
Communicate effectively: Provide teams with the information, direction, and support needed to succeed.
Build high‑performing teams: Foster collaboration, provide clear direction, and hold team members accountable.
Deliver results: Set clear expectations, follow up consistently, and drive execution.
Develop talent & team: Consistently foster a culture of growth by actively developing team members through collaboration, coaching, and empowerment.
Display leadership: Demonstrates strong leadership by fostering trust, promoting open communication, and resolving conflicts constructively.
Team Member Engagement
Teach, coach, & lead: Support team development through training, feedback, and on‑the‑job coaching.
Drive values‑based culture: Promote strategic thinking, ethical decision‑making, and inclusion.
Create a safe and collaborative environment: Foster open communication and team trust.
Recognize and retain top talent: Celebrate achievements and focus on career growth.
Member Experience
Guarantee service excellence: Ensure GOLD Member Standards are met: Greet, Anticipate, Appreciate (GAA); Fast, Friendly, Full, Fresh, Clean.
Monitor engagement levels: Observe Member engagement and department execution to ensure premium shopping experience.
Resolve concerns: Support team in resolving Member issues and delivering satisfaction.
Consistency & Standards
Maintain club standards: Consistently deliver GOLD Standards.
Raise the bar: Ensure club performs at plan or better for all Bottom Quartile core KPI's.
Financial Performance
Cost discipline: Meet or exceed labor and supply plans.
Drive performance and profitability: Use reporting to identify trends and opportunities.
Understanding the business: Acquire deep knowledge of key metrics and reporting for total club and department performance.
Major Tasks, Responsibilities, and Key Accountabilities
Provide strategic department leadership: Partner with the Club Manager to oversee daily operations across assigned departments.
Recruit, hire, and onboard team members: Manage full hiring process.
Oversee labor planning and scheduling: Align coverage with business trends and budget targets.
Drive sales, inventory control, and shrink management: Lead execution of key operational processes.
Champion member experience standards: Enforce GAA, GOLD, and LAST service standards.
Execute operational readiness: Uphold “close to open” standards each day.
Lead department talent management: Conduct performance reviews, mentor leaders, and handle promotions.
Utilize tools and reporting for decision‑making: Use club‑specific tools to drive results.
Ensure compliance and safety: Enforce food safety, sanitation, OSHA, RIST, and cold‑chain compliance.
Support special initiatives and transitions: Plan and execute merchandising and seasonal projects.
Maintain equipment and facilities: Escalate issues promptly.
Perform cross‑functional support as needed: Assist across departments at manager discretion.
Utilize BJ’s MY WORK system: Execute daily tasks and initiatives.
Operate equipment safely (as required): Operate forklifts per safety protocols.
Maintain regular, predictable, full attendance: Demonstrate consistent presence.
Qualifications
4+ years experience as a retail store, supermarket, or warehouse operations manager.
Strong drive for results and solid work ethic.
Excellent communication skills; able to lead and motivate a large team.
Solid understanding of shrink controls, staff development, merchandising, customer service, and conflict resolution.
Demonstrated leadership capabilities, including managing cross‑functional teams and training members.
Knowledge of store operations, membership, front‑line, gas station, tire bay, maintenance, receiving, and omni procedures.
Completion of company training program preferred.
High school diploma and/or college degree preferred.
Basic computer knowledge (MS Word, MS Excel, Email).
Must be able to obtain and maintain Servsafe certification.
Forklift operator required.
Open shift availability required.
At least 18 years of age.
Job Conditions
Frequent movement on hard surfaces; occasional bending, pulling, and reaching.
Regular lifting up to 30 pounds; occasional heavier lifting with assistance.
Exposure to temperature extremes and loud noises within perishable areas.
Potential exposure to cleaning agents.
Pay Range Compensation is $76,750.00 – $96,000.00 (subject to location, experience, and qualifications).
Seniority Level Not Applicable
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Retail
Referrals increase your chances of interviewing at BJ’s Wholesale Club by 2x.
#J-18808-Ljbffr