Blankfactor
This position is a full-time position supporting the financial services/payments space and is
fully onsite 5 days per week with some on call support (rotation basis) in Berkeley Heights, NJ.
Please apply only if you have experience with a valid work authorization. Unfortunately we cannot work via C2C or C2H, this is W2.
About Blankfactor
At Blankfactor, we are dedicated to engineering impact. We build high-quality tech solutions for companies looking to innovate and grow—especially in fast-moving industries like payments, banking, capital markets, and life sciences.
About the Role
As a Site Reliability Engineer, you will ensure the reliability, availability, and performance of mission‑critical platforms by building scalable systems, robust automation, and data‑driven operations. You will partner closely with development, cloud, infrastructure, and security teams to deliver resilient, high‑performing services that support the way people live and work today.
Design and implement solutions that enhance application reliability, performance, scalability, and resilience.
Build and maintain monitoring, alerting, observability, and telemetry to drive proactive detection and rapid incident response.
Lead incident management efforts, perform root cause analysis, and implement action‑oriented post‑mortem improvements.
Automate operational workflows using scripting, IaC, and configuration management tools.
Analyze capacity, performance, and usage trends to forecast demand and optimize cloud costs.
Collaborate with engineering teams to embed operability, resilience, and security into application and architecture designs.
Support safe, reliable deployments through CI/CD pipelines, release governance, and change control.
Maintain clear runbooks, architecture diagrams, and operational documentation that enable efficient production support.
Required Qualifications
Managing Kubernetes and containerized workloads (EKS, AKS, GKE), including scaling, networking, upgrades, and orchestration.
Experience in public cloud platforms (AWS, Azure, or GCP) across compute, storage, networking, IAM, and cost governance.
Using observability and APM tools such as Dynatrace, Splunk, Prometheus, Grafana, Datadog, ExtraHop, etc.
Implementing security and compliance controls in regulated environments (e.g., PCI DSS, SOC 2), including secrets management and vulnerability remediation.
Infrastructure as Code experience using Terraform, CloudFormation, Ansible, or similar tools.
Designing and maintaining CI/CD pipelines using Jenkins, GitLab CI, GitHub Actions, or Azure DevOps.
Scripting and automation using Bash, PowerShell, or Python.
Equivalent combination of education, experience, and/or military background.
Nice to Have
Certifications such as AWS SysOps Administrator, AWS DevOps Engineer, Google Cloud DevOps Engineer, or CKA.
Experience with Premier applications, IBM iSeries, and/or Unisys systems.
Hands‑on database operations and performance tuning (Oracle, SQL Server, PostgreSQL).
Proven experience in major incident command, stakeholder communication, and cross-team coordination.
Experience with ITIL and ServiceNow (change, problem, and configuration management).
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Consulting and Information Technology
Industries
Software Development
#J-18808-Ljbffr
fully onsite 5 days per week with some on call support (rotation basis) in Berkeley Heights, NJ.
Please apply only if you have experience with a valid work authorization. Unfortunately we cannot work via C2C or C2H, this is W2.
About Blankfactor
At Blankfactor, we are dedicated to engineering impact. We build high-quality tech solutions for companies looking to innovate and grow—especially in fast-moving industries like payments, banking, capital markets, and life sciences.
About the Role
As a Site Reliability Engineer, you will ensure the reliability, availability, and performance of mission‑critical platforms by building scalable systems, robust automation, and data‑driven operations. You will partner closely with development, cloud, infrastructure, and security teams to deliver resilient, high‑performing services that support the way people live and work today.
Design and implement solutions that enhance application reliability, performance, scalability, and resilience.
Build and maintain monitoring, alerting, observability, and telemetry to drive proactive detection and rapid incident response.
Lead incident management efforts, perform root cause analysis, and implement action‑oriented post‑mortem improvements.
Automate operational workflows using scripting, IaC, and configuration management tools.
Analyze capacity, performance, and usage trends to forecast demand and optimize cloud costs.
Collaborate with engineering teams to embed operability, resilience, and security into application and architecture designs.
Support safe, reliable deployments through CI/CD pipelines, release governance, and change control.
Maintain clear runbooks, architecture diagrams, and operational documentation that enable efficient production support.
Required Qualifications
Managing Kubernetes and containerized workloads (EKS, AKS, GKE), including scaling, networking, upgrades, and orchestration.
Experience in public cloud platforms (AWS, Azure, or GCP) across compute, storage, networking, IAM, and cost governance.
Using observability and APM tools such as Dynatrace, Splunk, Prometheus, Grafana, Datadog, ExtraHop, etc.
Implementing security and compliance controls in regulated environments (e.g., PCI DSS, SOC 2), including secrets management and vulnerability remediation.
Infrastructure as Code experience using Terraform, CloudFormation, Ansible, or similar tools.
Designing and maintaining CI/CD pipelines using Jenkins, GitLab CI, GitHub Actions, or Azure DevOps.
Scripting and automation using Bash, PowerShell, or Python.
Equivalent combination of education, experience, and/or military background.
Nice to Have
Certifications such as AWS SysOps Administrator, AWS DevOps Engineer, Google Cloud DevOps Engineer, or CKA.
Experience with Premier applications, IBM iSeries, and/or Unisys systems.
Hands‑on database operations and performance tuning (Oracle, SQL Server, PostgreSQL).
Proven experience in major incident command, stakeholder communication, and cross-team coordination.
Experience with ITIL and ServiceNow (change, problem, and configuration management).
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Consulting and Information Technology
Industries
Software Development
#J-18808-Ljbffr