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Torrid

Store Manager

Torrid, Manchester, New Hampshire, United States

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Store Manager At Torrid, we celebrate every shape, every size, and every curve of our customers. Our stores offer an exciting, one-of-a-kind experience for both customers and employees. We are committed to cultivating a welcoming, inclusive, and diverse culture driven by open dialogue, empowerment, recruitment, training, development, and retention.

What You’ll Do

Ensure that your store achieves company objectives and KPI goals.

Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling.

Recruit, develop, and train top talent who are sales, customer, and fashion-focused.

Set the example for The Torrid Connection and ensure the team provides a shopping experience that encourages positive customer connections and loyalty.

Implement merchandise strategies while maintaining a clean, consistent, and inviting store environment that inspires customers to shop.

Maintain effective and open communication with District Manager and HQ partners.

What You’ll Need

At least 1‑2 years of specialty/apparel retail management experience with proven ability to lead teams to success.

High school diploma, GED, or equivalent experience. College degree is a plus.

Ability to multitask in a fast‑paced environment while remaining committed to creating an amazing customer experience.

Flexibility and adaptability to changing retail and fashion trends, environments, challenges, job duties, and work schedules.

Be fashion-focused and stay on top of current trends.

Physical Requirements

Able to stand and walk around during scheduled shifts.

Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 pounds.

Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.

What You’ll Get

A competitive benefits package including medical, dental, vision, mental health resources, 401(k) with company match, life insurance, short‑term disability, vacation and sick time, paid company holidays, employee stock purchase program (ESPP), and jury duty pay.

Additional perks: monthly bonus potential, associate discount 50%, tuition reimbursement, childcare discount program.

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Sales and Customer Service

Industries Retail

We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status. If you are unable or limited in your ability to use or access www.torridcareers.com, you can request reasonable accommodations by sending an email to [email protected]. Only messages left for this purpose will be returned. Our company participates in E-Verify.

E-Verify Poster: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

Eligibility to Work Poster (English): https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf

Eligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf

California Privacy Rights Act (CPRA): https://careers.jobvite.com/torrid/2023-CPRA-Applicant-Notice.pdf

EEO Poster: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

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