Sherwin-Williams
Senior Technical Analyst – Shared Data Platform
2 days ago Be among the first 25 applicants
This range is provided by Sherwin-Williams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $108,531.02/yr - $140,086.17/yr
Job Description The Senior Technical Analyst is responsible for providing support for software-as-a-service (SaaS) and enterprise-wide applications necessary for the collection, retrieval, accessibility and usage of data for internal department planning and activities. The incumbent will work closely across technical teams to ensure software systems are running efficiently with minimal downtime. The incumbent will provide configuration, set up, and updating of the applications, ensuring that data is entered into established tables, fields, and system databases with the highest level of accuracy. The incumbent should be experienced in developing custom queries and building reports utilizing query and flexible reporting tools to facilitate business management decisions. The role will provide recommendations to management concerning changes in application development, maintenance and system standards to optimize performance and mitigate potential risk while analyzing various metrics to monitor performance and provide insights to management. They are responsible for training users on the applications and setting up user access. They will liaise with cross‑functional teams and client stakeholders to provide sufficient support for enterprise-wide applications.
Responsibilities
Provide support for SaaS and enterprise-wide applications by developing and identifying design considerations and business impacts needed for configuration
Ensure accessibility of data for internal department planning and activities
Perform advanced configuration, setup, and updating of applications
Load data into established tables, fields, and system databases
Define governance standards and processes for data input, structures, and storage mechanisms
Build and produce reports that facilitate business management and staff decisions
Set up user access and train users on the applications
Recommend changes in application development, maintenance, and system standards
Collaborate with cross‑functional technical teams within the organization to ensure integration and interoperability of enterprise-wide systems
Liaise with client stakeholders and external vendors to provide necessary support for enterprise-wide applications
Qualifications Education Required
Bachelor's degree in Computer Science or Information Technology. In lieu of a degree, at least 7 years of experience in enterprise-wide software support
Preferred
Certifications in ITIL, Microsoft, and/or Oracle
Skills And Experience
4-6 years of experience in enterprise-wide software support with in-depth knowledge of software development methodologies
In-depth knowledge of enterprise-wide applications and software platforms
Experience with SaaS and enterprise-wide systems
Experience in configuring and setting up various enterprise-wide applications
Experience applying security designs and principles to technology-based business solutions
Experience in database management and maintenance
Ability to develop custom queries using query and reporting tools
Knowledge of data management best practices and quality control processes
Excellent analytical and problem‑solving skills
Excellent communication and interpersonal skills and experience collaborating with cross‑functional teams and external vendors
Technical Skills
System Configuration
Software Development Lifecycle (SDLC) Methodology
Cloud Technologies & Platforms
Data Analysis
Data Modeling
Data Warehousing & ETL Processes
Reporting Tools
Systems Security & Access Control
Preferred
Work with Customer MDM team and Process team to understand requirements and translate them into functional specifications and assist customer master data management deliverables
Document business processes, identity gaps and recommend solutions within Customer Master Data Management; conduct training sessions or UAT sessions with end users
Provide ongoing support for the Customer MDM application, addressing user issues, troubleshooting errors, performing root cause analysis, and acting as a liaison between technical team and business users to resolve production issues
Experience in Customer Data, TCA Architecture / Order Management / Account Receivables Functional Knowledge with strong Oracle R12 O2C Functional Implementations experience in the customer domain
Experience in handling large volume data conversion on O2C and integration between downstream applications
About Us At Sherwin‑Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose and help our business achieve great results. We invest and support you in life, career, and connection opportunities.
Life – rewards, benefits and the flexibility to enhance your health and well‑being
Career – opportunities to learn, develop new skills and grow your contribution
Connection – an inclusive team and commitment to our own and broader communities
It’s all here for you… let us create your
Possible
From retirement to health care, from total well‑being to your daily commute—it matters to us. A general description of benefits offered can be found at
http://www.myswbenefits.com/ . Click on “Candidates” to view benefit offerings you may be eligible for if hired.
Sherwin‑Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or contract.
As a VEVRAA Federal Contractor, Sherwin‑Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
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This range is provided by Sherwin-Williams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $108,531.02/yr - $140,086.17/yr
Job Description The Senior Technical Analyst is responsible for providing support for software-as-a-service (SaaS) and enterprise-wide applications necessary for the collection, retrieval, accessibility and usage of data for internal department planning and activities. The incumbent will work closely across technical teams to ensure software systems are running efficiently with minimal downtime. The incumbent will provide configuration, set up, and updating of the applications, ensuring that data is entered into established tables, fields, and system databases with the highest level of accuracy. The incumbent should be experienced in developing custom queries and building reports utilizing query and flexible reporting tools to facilitate business management decisions. The role will provide recommendations to management concerning changes in application development, maintenance and system standards to optimize performance and mitigate potential risk while analyzing various metrics to monitor performance and provide insights to management. They are responsible for training users on the applications and setting up user access. They will liaise with cross‑functional teams and client stakeholders to provide sufficient support for enterprise-wide applications.
Responsibilities
Provide support for SaaS and enterprise-wide applications by developing and identifying design considerations and business impacts needed for configuration
Ensure accessibility of data for internal department planning and activities
Perform advanced configuration, setup, and updating of applications
Load data into established tables, fields, and system databases
Define governance standards and processes for data input, structures, and storage mechanisms
Build and produce reports that facilitate business management and staff decisions
Set up user access and train users on the applications
Recommend changes in application development, maintenance, and system standards
Collaborate with cross‑functional technical teams within the organization to ensure integration and interoperability of enterprise-wide systems
Liaise with client stakeholders and external vendors to provide necessary support for enterprise-wide applications
Qualifications Education Required
Bachelor's degree in Computer Science or Information Technology. In lieu of a degree, at least 7 years of experience in enterprise-wide software support
Preferred
Certifications in ITIL, Microsoft, and/or Oracle
Skills And Experience
4-6 years of experience in enterprise-wide software support with in-depth knowledge of software development methodologies
In-depth knowledge of enterprise-wide applications and software platforms
Experience with SaaS and enterprise-wide systems
Experience in configuring and setting up various enterprise-wide applications
Experience applying security designs and principles to technology-based business solutions
Experience in database management and maintenance
Ability to develop custom queries using query and reporting tools
Knowledge of data management best practices and quality control processes
Excellent analytical and problem‑solving skills
Excellent communication and interpersonal skills and experience collaborating with cross‑functional teams and external vendors
Technical Skills
System Configuration
Software Development Lifecycle (SDLC) Methodology
Cloud Technologies & Platforms
Data Analysis
Data Modeling
Data Warehousing & ETL Processes
Reporting Tools
Systems Security & Access Control
Preferred
Work with Customer MDM team and Process team to understand requirements and translate them into functional specifications and assist customer master data management deliverables
Document business processes, identity gaps and recommend solutions within Customer Master Data Management; conduct training sessions or UAT sessions with end users
Provide ongoing support for the Customer MDM application, addressing user issues, troubleshooting errors, performing root cause analysis, and acting as a liaison between technical team and business users to resolve production issues
Experience in Customer Data, TCA Architecture / Order Management / Account Receivables Functional Knowledge with strong Oracle R12 O2C Functional Implementations experience in the customer domain
Experience in handling large volume data conversion on O2C and integration between downstream applications
About Us At Sherwin‑Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose and help our business achieve great results. We invest and support you in life, career, and connection opportunities.
Life – rewards, benefits and the flexibility to enhance your health and well‑being
Career – opportunities to learn, develop new skills and grow your contribution
Connection – an inclusive team and commitment to our own and broader communities
It’s all here for you… let us create your
Possible
From retirement to health care, from total well‑being to your daily commute—it matters to us. A general description of benefits offered can be found at
http://www.myswbenefits.com/ . Click on “Candidates” to view benefit offerings you may be eligible for if hired.
Sherwin‑Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or contract.
As a VEVRAA Federal Contractor, Sherwin‑Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
#J-18808-Ljbffr