BKV Corporation
Transform IT Support for a High-Growth Natural Gas Leader
BKV Corporation—a $2B publicly-traded natural gas company pioneering carbon capture and clean energy is seeking a
Senior Support Desk Manager
to
lead our enterprise IT support transformation . THE OPPORTUNITY
You’ll lead Help Desk, Desktop Support, and MSP teams across multiple locations, driving service excellence while implementing cutting-edge solutions including AI-enabled support, automation, and modern service delivery channels. This isn’t a ‘keep the lights on’ role—you’ll shape how 400+ employees experience technology during our rapid growth phase. WHY THIS ROLE MATTERS
Own ITSM strategy: Lead Incident, Problem, and Major Incident Management
with direct impact on business operations Drive innovation:
Implement AI support tools, virtual agents, and modernize our service delivery approach Support high-stakes moments:
Coordinate IT for board meetings, executive presentations, and mission-critical events Build something meaningful:
Work for a company committed to responsible energy production and environmental stewardship WHAT YOU'LL BRING
10+ years IT leadership with distributed team management Deep ServiceNow and ITIL expertise Energy, industrial, or regulated industry experience Track record supporting M&A/integration activities Executive communication skills and crisis management composure THE CULTURE
BKV values integrity, collaboration, and continuous improvement. We’re scaling thoughtfully—combining the resources of a public company with the agility of our entrepreneurial roots. Based in Fort Worth, TX | Hybrid flexibility | Competitive compensation Ready to make enterprise IT support exceptional? Let’s talk.
#J-18808-Ljbffr
Senior Support Desk Manager
to
lead our enterprise IT support transformation . THE OPPORTUNITY
You’ll lead Help Desk, Desktop Support, and MSP teams across multiple locations, driving service excellence while implementing cutting-edge solutions including AI-enabled support, automation, and modern service delivery channels. This isn’t a ‘keep the lights on’ role—you’ll shape how 400+ employees experience technology during our rapid growth phase. WHY THIS ROLE MATTERS
Own ITSM strategy: Lead Incident, Problem, and Major Incident Management
with direct impact on business operations Drive innovation:
Implement AI support tools, virtual agents, and modernize our service delivery approach Support high-stakes moments:
Coordinate IT for board meetings, executive presentations, and mission-critical events Build something meaningful:
Work for a company committed to responsible energy production and environmental stewardship WHAT YOU'LL BRING
10+ years IT leadership with distributed team management Deep ServiceNow and ITIL expertise Energy, industrial, or regulated industry experience Track record supporting M&A/integration activities Executive communication skills and crisis management composure THE CULTURE
BKV values integrity, collaboration, and continuous improvement. We’re scaling thoughtfully—combining the resources of a public company with the agility of our entrepreneurial roots. Based in Fort Worth, TX | Hybrid flexibility | Competitive compensation Ready to make enterprise IT support exceptional? Let’s talk.
#J-18808-Ljbffr