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Collaborative Solutions

Manager, Consulting Services

Collaborative Solutions, Phila, Pennsylvania, United States

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The Manager of Workday Consulting Services is a “go-to” practice leader that provides expert guidance, advice, and development support to the Consulting management team and their subsequent team members. This individual will assist the sales team with sales activities such as oral s , estimations, and Statements of Work (SOW’s). This person works closely with Engagement Managers, Project Managers, Managing Consultants, and leads, and acts as a liaison between the Consulting team and executive management. This person will assist in identifying business needs, staffing projects, and ensuring that the work/life balance of our consultants is monitored and adjusted appropriately.

Responsibilities

Oversight responsibility for projects across the practice.

Oversee and assist Engagement Managers and team members when needed to identify project needs, reduce risk and develop solutions and strategies.

Support the RFP response and pursuit process for Consulting work.

Assist in the recruitment, development, and management of a diverse, remote team of consultants supporting Workday applications.

Promote a team-oriented, challenging and innovative work environment.

Lead and manage Senior Managers and/or Managing Consultants to ensure consultants are adhering to the activities, processes and procedures outlined in Workday and the Cynergy Implementation Methodology.

Drive team and individuals to achieve high customer satisfaction levels.

Ability to establish immediate credibility with clients and within the company; can build consensus and achieve goals through influence.

Ability to build trust-based relationship and identify and foster business development opportunities.

Perform role of mentor and coach.

Analyze team skills and provide for cross training to maintain teams’ ability to staff projects appropriately.

Advise management team on team members’ level of expertise and availability.

Establish direct reports’ goals and objectives during the bi-annual review process.

Direct the collection of performance feedback from customer and engagement/project manager on a quarterly basis or upon completion of project for your entire team.

Direct the collection of all internal contributions for team members assuring data is received by HR on a quarterly basis.

Drive bi-annual performance review process for the Consulting team.

Review estimates for sales opportunities.

Review SOWs for language and accuracy.

Attend orals and prospect meetings.

Manage utilization to targets.

Monitor the sales pipeline to ensure accurate capacity planning for the team along with assigning resources to projects.

Schedule regular 1:1 meetings with direct and indirect reports.

Assess team member skills and maintain skills matrix.

Meet with team members bi-annually to provide performance and client satisfaction feedback.

Qualifications

Possess 3-5 years of Workday Integrations implementation experience.

Bachelor’s degree or equivalent.

Proven experience leading a virtual team.

Required characteristics: fast learner, detail oriented, decisive, and enjoy fast paced work environments.

Must work well within and across teams to get things accomplished.

Possess sales engagement experience estimating and presenting to prospects.

Salary and Other Compensation Applications will be accepted until 03/17/2026. The annual salary for this position is between USD $148,824 - USD $188,193 depending on the experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Why choose Cognizant

Entrepreneurial environment that welcomes your ideas

Opportunity to do great work

Outreach programs that support communities and tap into your volunteer spirit

Learning opportunities to help current needs and advancement

Global operations, with opportunities in North America, Europe and Asia Pacific

An abundance of Affinity groups to meet your needs

Cognizant Core Values

Work as One:

We think beyond roles, relying on each other’s strengths to win as a team.

Raise the Bar:

We always aim for excellence in how we work and what we deliver.

Dare to Innovate:

We push boundaries and take chances to reimagine what’s possible.

Do the Right Thing:

We all lead with integrity and always make the ethical choice.

Own It:

We own the outcomes for our company, colleagues, and community.

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