Reformation
Assistant Store Manager, Full-Time- Houston Galleria
Reformation, Houston, Texas, United States, 77246
Assistant Store Manager – Full Time – Houston Galleria
4 days ago – Be among the first 25 applicants
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Company Overview Since 2009, we’ve been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winner of a Best Carbon Footprint award, we aim to be Climate Positive by 2025, Circular by 2030, and to push the industry forward. We run 50+ stores worldwide plus a sustainable factory in LA and innovate across accessories, swimwear, and sleepwear. Our inclusive culture empowers growth and belonging.
Position Summary The Assistant Store Manager leads and executes store activities to achieve goals, delivers exceptional customer experience, and drives operational excellence. The role reports to the Store Manager and focuses on sales performance, customer engagement, inventory control, merchandising, and team development.
What You’ll Do
Measure and monitor sales performance, taking action to improve business performance when needed.
Consistently meet and exceed store sales goals.
Drive the execution of an elevated client experience acting as a brand ambassador – embodying brand values and educating customers on sustainability.
Lead the sales floor and deliver an excellent customer experience through a customer‑first mindset to build loyal client relationships.
Assist customers and monitor client interaction with the team and technology, providing in‑moment coaching for continuous improvement.
Create an optimal balance of sales and service by having the right people in the right place at the right time, and achieving payroll goals.
Deliver and maintain extraordinary customer experience NPS scores.
Uphold consistent inventory accuracy and controls in store. Lead and train the team in store to ensure consistent deliverables.
Contribute to loss prevention in all areas of the business, setting expectations and owning training for the store team.
Assist in ownership of operational execution of the store to achieve necessary revenue targets.
Ensure facility maintenance, presentation and organization.
Assist in merchandising presentation and concept standards, utilizing retail and product reporting to strategize for the customer experience and business productivity.
Provide real‑time and weekly feedback on product and sales performance to the Store Manager to influence allocations and the success of the business.
Ensure the selling floor reflects the brand and concept standards at all times, train support staff and develop talent in visual and digital merchandising.
Assist in managing the day‑to‑day performance of the retail teams, enabling progressive career development and an incredible employee experience.
Assist in hiring, training and development of the store team across all areas of the business.
What You’ll Bring
Minimum of 4 years Retail Management Experience.
Experience working with a sales or retail organization and/or operationally intensive business.
Ability to work in a fast‑paced and ever‑changing environment.
Ability to set the standard for operational efficiency, adhering to processes and systems to maximize team and business results, and identifying opportunities for improvement.
The skills to collaborate with cross‑functional partners in the pursuit of shared business outcomes.
A proactive sense of urgency and ability to prioritize important work.
Strong interpersonal skills and the ability to interact effectively with diverse personalities.
Driven approach to take on new challenges with self‑motivation that inspires others.
Excellent communicator and team player with a passion for people.
An effective and expedient problem‑solver, strong business acumen with keen attention to detail.
Positive attitude and a belief that no task is too small or too large.
Compensation Wage for this full‑time position is $55,000 per year.
Available to work a minimum of 40 hours per week.
Daily open availability across a full 7‑day work week.
Able to work flexible schedule (days, nights, weekends, & holidays if required).
Understanding of Retail Labor Laws.
GSuite experience a plus.
Benefits & Perks
Eligible employees receive employer‑sponsored private medical, dental, and vision insurance, as well as commuter benefits.
Competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees.
Retirement planning support for eligible employees, including ESG‑aligned funds.
Global collaboration opportunities across LA, NYC, London, and worldwide retail teams.
Access to fertility care support through Carrot and up to $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
Annual donations to community efforts aligned with employee interests.
Clothing discount, culture events (e.g., Ref Values week, Volunteer Time Off), and other meaningful perks.
Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.
We’re committed to providing accommodations during the application or interview process. Please let us know if you require assistance so we can ensure you have what you need to show up as your best self.
Still don’t know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application.
#J-18808-Ljbffr
Get AI‑powered advice on this job and more exclusive features.
Company Overview Since 2009, we’ve been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winner of a Best Carbon Footprint award, we aim to be Climate Positive by 2025, Circular by 2030, and to push the industry forward. We run 50+ stores worldwide plus a sustainable factory in LA and innovate across accessories, swimwear, and sleepwear. Our inclusive culture empowers growth and belonging.
Position Summary The Assistant Store Manager leads and executes store activities to achieve goals, delivers exceptional customer experience, and drives operational excellence. The role reports to the Store Manager and focuses on sales performance, customer engagement, inventory control, merchandising, and team development.
What You’ll Do
Measure and monitor sales performance, taking action to improve business performance when needed.
Consistently meet and exceed store sales goals.
Drive the execution of an elevated client experience acting as a brand ambassador – embodying brand values and educating customers on sustainability.
Lead the sales floor and deliver an excellent customer experience through a customer‑first mindset to build loyal client relationships.
Assist customers and monitor client interaction with the team and technology, providing in‑moment coaching for continuous improvement.
Create an optimal balance of sales and service by having the right people in the right place at the right time, and achieving payroll goals.
Deliver and maintain extraordinary customer experience NPS scores.
Uphold consistent inventory accuracy and controls in store. Lead and train the team in store to ensure consistent deliverables.
Contribute to loss prevention in all areas of the business, setting expectations and owning training for the store team.
Assist in ownership of operational execution of the store to achieve necessary revenue targets.
Ensure facility maintenance, presentation and organization.
Assist in merchandising presentation and concept standards, utilizing retail and product reporting to strategize for the customer experience and business productivity.
Provide real‑time and weekly feedback on product and sales performance to the Store Manager to influence allocations and the success of the business.
Ensure the selling floor reflects the brand and concept standards at all times, train support staff and develop talent in visual and digital merchandising.
Assist in managing the day‑to‑day performance of the retail teams, enabling progressive career development and an incredible employee experience.
Assist in hiring, training and development of the store team across all areas of the business.
What You’ll Bring
Minimum of 4 years Retail Management Experience.
Experience working with a sales or retail organization and/or operationally intensive business.
Ability to work in a fast‑paced and ever‑changing environment.
Ability to set the standard for operational efficiency, adhering to processes and systems to maximize team and business results, and identifying opportunities for improvement.
The skills to collaborate with cross‑functional partners in the pursuit of shared business outcomes.
A proactive sense of urgency and ability to prioritize important work.
Strong interpersonal skills and the ability to interact effectively with diverse personalities.
Driven approach to take on new challenges with self‑motivation that inspires others.
Excellent communicator and team player with a passion for people.
An effective and expedient problem‑solver, strong business acumen with keen attention to detail.
Positive attitude and a belief that no task is too small or too large.
Compensation Wage for this full‑time position is $55,000 per year.
Available to work a minimum of 40 hours per week.
Daily open availability across a full 7‑day work week.
Able to work flexible schedule (days, nights, weekends, & holidays if required).
Understanding of Retail Labor Laws.
GSuite experience a plus.
Benefits & Perks
Eligible employees receive employer‑sponsored private medical, dental, and vision insurance, as well as commuter benefits.
Competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees.
Retirement planning support for eligible employees, including ESG‑aligned funds.
Global collaboration opportunities across LA, NYC, London, and worldwide retail teams.
Access to fertility care support through Carrot and up to $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
Annual donations to community efforts aligned with employee interests.
Clothing discount, culture events (e.g., Ref Values week, Volunteer Time Off), and other meaningful perks.
Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.
We’re committed to providing accommodations during the application or interview process. Please let us know if you require assistance so we can ensure you have what you need to show up as your best self.
Still don’t know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application.
#J-18808-Ljbffr