Hoag Health System
Scheduling Specialist III: Medical Oncology Clinics
Hoag Health System, Newport Beach, California, us, 92659
Scheduling Specialist III: Medical Oncology Clinics
This role requires specialty or surgery scheduling experience.
Primary Duties And Responsibilities The Scheduling Specialist III assists in the coordination of patient procedure/surgical schedules, including the coordination of multiple, highly complex appointments across multiple departments, programs, and specialties. Responsibilities include insurance verification, assisting with the pre‑authorization process, and acting as a liaison between providers and patients. The specialist develops the master schedule for procedures, coordinates the entire case resource needs, and interacts directly with patients in a high call‑volume environment. Additional responsibilities include accurately scheduling procedures, documenting correct diagnosis and referring physician, pre‑registering patients via the assigned tracking system, obtaining thorough insurance benefits and patient demographics, accommodating STAT/same‑day add‑on exam requests, providing updates on authorization status, creating scheduling options and itineraries once pre‑auth is complete, maintaining calendars for meetings and patient consultations/simulations/follow‑ups, registering new patients, obtaining authorizations for diagnostic studies, faxing medical records for review, participating in continuous quality improvement processes, maintaining knowledge of procedural SOPs, quality control, preventative maintenance, maintaining confidentiality, and performing additional duties as assigned.
Qualifications Education and Experience
High school graduate or equivalent required.
Minimum of four (4) years' previous scheduling experience.
Excellent interpersonal and communication skills.
Knowledge of proper body mechanics and safety measures.
Basic knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, plus healthcare database systems.
Strong knowledge of basic medical terminology preferred.
Proven ability to interface with all customer levels (physicians, staff, vendors, patients, family members).
Full understanding of medical insurance procedures required.
Basic keyboarding minimum 35 WPM preferred.
Certifications Required
1206d Oncology Specialty Clinic BLS required within 6 months of hire.
BLS required within 6 months of hire at 1200-30258 HSC 19582 Beach Blvd MED ONC and 1000-70851 HB Oncology & Specialty Clinics.
About Us Hoag Memorial Hospital Presbyterian is a nonprofit regional health care delivery network in Orange County, California, consisting of three acute‑care hospitals with sixteen urgent‑care centers, eleven health centers and a network of more than 1,800 physicians, 100 allied health members, 8,000 employees, and 2,000 volunteers. More than 30,000 inpatients and 550,000 outpatients choose Hoag each year. For over 70 years, Hoag has delivered a level of personalized care that is unsurpassed among Orange County’s health‑care providers. Since 1952, Hoag has served the local communities and continues its mission to provide the highest quality health care services through the core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit and philanthropy. Hoag offers a comprehensive blend of health care services including six institutes providing specialized care in the areas of cancer, heart and vascular, neuroscience, women’s health, orthopedics, and digestive health through our institutes. Hoag was the highest ranked hospital in Orange County in the 2024‑2025 U.S. News & World Report, the only Orange County hospital ranked in the top 10 for California. The organization was ranked the #5 hospital in the Los Angeles Metro Area and the #10 hospital in California. To learn more about Hoag’s awards and accreditations, visit: https://www.hoag.org/about-hoag/awards-accreditations/.
Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Project Management and Information Technology
Industries Hospitals and Health Care
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Primary Duties And Responsibilities The Scheduling Specialist III assists in the coordination of patient procedure/surgical schedules, including the coordination of multiple, highly complex appointments across multiple departments, programs, and specialties. Responsibilities include insurance verification, assisting with the pre‑authorization process, and acting as a liaison between providers and patients. The specialist develops the master schedule for procedures, coordinates the entire case resource needs, and interacts directly with patients in a high call‑volume environment. Additional responsibilities include accurately scheduling procedures, documenting correct diagnosis and referring physician, pre‑registering patients via the assigned tracking system, obtaining thorough insurance benefits and patient demographics, accommodating STAT/same‑day add‑on exam requests, providing updates on authorization status, creating scheduling options and itineraries once pre‑auth is complete, maintaining calendars for meetings and patient consultations/simulations/follow‑ups, registering new patients, obtaining authorizations for diagnostic studies, faxing medical records for review, participating in continuous quality improvement processes, maintaining knowledge of procedural SOPs, quality control, preventative maintenance, maintaining confidentiality, and performing additional duties as assigned.
Qualifications Education and Experience
High school graduate or equivalent required.
Minimum of four (4) years' previous scheduling experience.
Excellent interpersonal and communication skills.
Knowledge of proper body mechanics and safety measures.
Basic knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, plus healthcare database systems.
Strong knowledge of basic medical terminology preferred.
Proven ability to interface with all customer levels (physicians, staff, vendors, patients, family members).
Full understanding of medical insurance procedures required.
Basic keyboarding minimum 35 WPM preferred.
Certifications Required
1206d Oncology Specialty Clinic BLS required within 6 months of hire.
BLS required within 6 months of hire at 1200-30258 HSC 19582 Beach Blvd MED ONC and 1000-70851 HB Oncology & Specialty Clinics.
About Us Hoag Memorial Hospital Presbyterian is a nonprofit regional health care delivery network in Orange County, California, consisting of three acute‑care hospitals with sixteen urgent‑care centers, eleven health centers and a network of more than 1,800 physicians, 100 allied health members, 8,000 employees, and 2,000 volunteers. More than 30,000 inpatients and 550,000 outpatients choose Hoag each year. For over 70 years, Hoag has delivered a level of personalized care that is unsurpassed among Orange County’s health‑care providers. Since 1952, Hoag has served the local communities and continues its mission to provide the highest quality health care services through the core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit and philanthropy. Hoag offers a comprehensive blend of health care services including six institutes providing specialized care in the areas of cancer, heart and vascular, neuroscience, women’s health, orthopedics, and digestive health through our institutes. Hoag was the highest ranked hospital in Orange County in the 2024‑2025 U.S. News & World Report, the only Orange County hospital ranked in the top 10 for California. The organization was ranked the #5 hospital in the Los Angeles Metro Area and the #10 hospital in California. To learn more about Hoag’s awards and accreditations, visit: https://www.hoag.org/about-hoag/awards-accreditations/.
Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Project Management and Information Technology
Industries Hospitals and Health Care
#J-18808-Ljbffr