The Johns Hopkins University
Patient Service Coordinator/MA (DOM Gastroenterology)
The Johns Hopkins University, Washington, District of Columbia, us, 20022
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Patient Service Coordinator/MA (DOM Gastroenterology)
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The Johns Hopkins University . A
Patient Service Coordinator/Medical Assistant
is needed to work as a team member with the Johns Hopkins Division of Gastroenterology and Hepatology at Sibley Memorial Hospital. Specific Duties & Responsibilities
Offer friendly, courteous, and confidential assistance to every patient to ensure a positive experience at the clinic. Maintain accurate patient information and use automated systems to expedite scheduling, pre‑registration, check‑in, and check‑out. Schedule follow‑up appointments and coordinate visits within the department. Telephone and interview patients to obtain accurate pre‑registration information and confirm appointments. Print and mail directions, maps, fee schedules and department‑specific information to patients. Verify and enter pre‑registration and insurance information into the computer system and prepare daily printed schedules for designated areas. Collect time of service payments, issue receipts, and prepare cash settlement records. Input diagnostic and procedure codes to TAP system for computer billing. Discuss patient charges with patients and/or families and prepare the patient’s statement of charges for review. Assist with basic insurance and third‑party queries, explain payment policies, and refer patients to appropriate offices. Minimum Qualifications
High School Diploma or Graduation Equivalent. Completion of a Medical Assistant Certificate Program. Certification/Registration as a Medical Assistant (e.g. CMA, AAMA, RMA, AMT, NAHP) required within 180 days of hire. One year of work experience in customer service. Current American Heart Association or American Red Cross CPR certification; must maintain MA and CPR certification/registration during employment. Intermediate typing and computer skills. Additional education may be substituted for required experience, to the extent permitted by the JHU equivalency formula. Preferred Qualifications
Experience in the Johns Hopkins system. A minimum of two years in a similar service‑oriented industry. Medical terminology knowledge. Working knowledge of Windows, Microsoft Office, and the internet. Knowledge of medical insurance coverage.
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Patient Service Coordinator/MA (DOM Gastroenterology)
role at
The Johns Hopkins University . A
Patient Service Coordinator/Medical Assistant
is needed to work as a team member with the Johns Hopkins Division of Gastroenterology and Hepatology at Sibley Memorial Hospital. Specific Duties & Responsibilities
Offer friendly, courteous, and confidential assistance to every patient to ensure a positive experience at the clinic. Maintain accurate patient information and use automated systems to expedite scheduling, pre‑registration, check‑in, and check‑out. Schedule follow‑up appointments and coordinate visits within the department. Telephone and interview patients to obtain accurate pre‑registration information and confirm appointments. Print and mail directions, maps, fee schedules and department‑specific information to patients. Verify and enter pre‑registration and insurance information into the computer system and prepare daily printed schedules for designated areas. Collect time of service payments, issue receipts, and prepare cash settlement records. Input diagnostic and procedure codes to TAP system for computer billing. Discuss patient charges with patients and/or families and prepare the patient’s statement of charges for review. Assist with basic insurance and third‑party queries, explain payment policies, and refer patients to appropriate offices. Minimum Qualifications
High School Diploma or Graduation Equivalent. Completion of a Medical Assistant Certificate Program. Certification/Registration as a Medical Assistant (e.g. CMA, AAMA, RMA, AMT, NAHP) required within 180 days of hire. One year of work experience in customer service. Current American Heart Association or American Red Cross CPR certification; must maintain MA and CPR certification/registration during employment. Intermediate typing and computer skills. Additional education may be substituted for required experience, to the extent permitted by the JHU equivalency formula. Preferred Qualifications
Experience in the Johns Hopkins system. A minimum of two years in a similar service‑oriented industry. Medical terminology knowledge. Working knowledge of Windows, Microsoft Office, and the internet. Knowledge of medical insurance coverage.
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