MINISO USA
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Store Manager
role at
MINISO USA
As a Store Manager, it is this person’s responsibility to not just manage a store, but to embrace the idea that life is for fun and create an exciting, vibrant experience for both their team and customers. This individual will take charge of every aspect of the store, leading their team with energy and enthusiasm from the front lines. They will ensure the smooth running of day‑to‑day operations, setting the standard for excellence in customer service, sales performance, and operational efficiency. Additionally, they will be responsible for managing labor, optimizing inventory, and promoting our membership program to foster customer loyalty, while inspiring their team, cultivating a positive store atmosphere, and driving business growth with a focus on delivering a world‑class experience.
Report directly to the Area/District Manager and lead a dynamic team, including the Assistant Store Manager, Shift Leads, and Sales Associates.
Consistently embody and promote the mission and core values of Miniso in every aspect of your role.
Ensure seamless store execution, incorporating outstanding customer service, merchandising standards, operational procedures, and sales performance.
Promote and engage customers with the store’s membership program, encouraging sign‑ups and fostering loyalty to enhance retention and boost sales.
Oversee all aspects of store operations and overall performance to develop store employees.
Meet sales goals by training, motivating, mentoring, and providing feedback to the team.
Lead recruitment, hiring, training, and retention of top talent, fostering internal growth through performance evaluations and career development paths for associates and managers.
Uphold store standards, focusing on profitability through effective sales strategies and expense management.
Manage cash handling, ensure strict adherence to standard operating procedures, and maintain a clean, safe environment for associates and customers.
Serve as the liaison with Area/District Manager and Human Resources regarding employee performance and relations, ensuring accountability for job duties.
Responsible for essential tasks, including operating computers and printers, managing schedules, and ensuring the store remains clean and organized.
Drive an inviting store environment, keeping the store in top condition and aligning visual displays with company guidelines.
Champion business growth via strategic planning to boost presence, increase traffic, and maximize sales performance.
Address and resolve issues raised by staff and customers to maintain a positive environment.
Ability to work a flexible schedule including nights, weekends, and holidays.
Proven successful experience in retail management.
Strong leadership, organizational, and customer management skills.
Excellent communication and interpersonal abilities.
Ability to relocate or manage additional stores based on business needs.
Ability to travel between locations is required.
High school diploma or equivalent required; Associate degree or higher in Business Administration, Organizational Behavior, Hospitality, or related degrees is preferred.
3+ years of experience in retail management, with a strong track record of leading teams.
USD $18.00 – $30.00 /Hr.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Sales and Business Development
Industries: Retail
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Store Manager
role at
MINISO USA
As a Store Manager, it is this person’s responsibility to not just manage a store, but to embrace the idea that life is for fun and create an exciting, vibrant experience for both their team and customers. This individual will take charge of every aspect of the store, leading their team with energy and enthusiasm from the front lines. They will ensure the smooth running of day‑to‑day operations, setting the standard for excellence in customer service, sales performance, and operational efficiency. Additionally, they will be responsible for managing labor, optimizing inventory, and promoting our membership program to foster customer loyalty, while inspiring their team, cultivating a positive store atmosphere, and driving business growth with a focus on delivering a world‑class experience.
Report directly to the Area/District Manager and lead a dynamic team, including the Assistant Store Manager, Shift Leads, and Sales Associates.
Consistently embody and promote the mission and core values of Miniso in every aspect of your role.
Ensure seamless store execution, incorporating outstanding customer service, merchandising standards, operational procedures, and sales performance.
Promote and engage customers with the store’s membership program, encouraging sign‑ups and fostering loyalty to enhance retention and boost sales.
Oversee all aspects of store operations and overall performance to develop store employees.
Meet sales goals by training, motivating, mentoring, and providing feedback to the team.
Lead recruitment, hiring, training, and retention of top talent, fostering internal growth through performance evaluations and career development paths for associates and managers.
Uphold store standards, focusing on profitability through effective sales strategies and expense management.
Manage cash handling, ensure strict adherence to standard operating procedures, and maintain a clean, safe environment for associates and customers.
Serve as the liaison with Area/District Manager and Human Resources regarding employee performance and relations, ensuring accountability for job duties.
Responsible for essential tasks, including operating computers and printers, managing schedules, and ensuring the store remains clean and organized.
Drive an inviting store environment, keeping the store in top condition and aligning visual displays with company guidelines.
Champion business growth via strategic planning to boost presence, increase traffic, and maximize sales performance.
Address and resolve issues raised by staff and customers to maintain a positive environment.
Ability to work a flexible schedule including nights, weekends, and holidays.
Proven successful experience in retail management.
Strong leadership, organizational, and customer management skills.
Excellent communication and interpersonal abilities.
Ability to relocate or manage additional stores based on business needs.
Ability to travel between locations is required.
High school diploma or equivalent required; Associate degree or higher in Business Administration, Organizational Behavior, Hospitality, or related degrees is preferred.
3+ years of experience in retail management, with a strong track record of leading teams.
USD $18.00 – $30.00 /Hr.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Sales and Business Development
Industries: Retail
#J-18808-Ljbffr