Loews Hotels & Co
Join to apply for the
General Manager
role at
Loews Hotels & Co .
Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses.
Responsibilities
ficWork with the Executive Committee including the Director of Rooms, Director of Food and Beverage, Director of Conference Services/Catering and Destination Services, Director of Human Resources, Director of Sales and Marketing, Director of Engineering, Controller, and the Executive Chef to develop annual goals and operational objecti
vesWork with the hotel department managers and their department heads to establish goals and objectives that coordinate with the overall resort wide goals and objecti
vesCoordinate the operations and activities of the above departments to ensure synergy within the resort to reach financial performance and guest satisfaction objecti
vesEvaluate changes in guest needs, the hotel's guest mix, and industry and competitive trends to recommend appropriate product/service and operational changes to be made to ensure guest and employee satisfaction, and to maintain market dominance and exceptional financial retu
rnsDevelop annual hotel operating budget with the involvement of Director of Operations, Controller, and Sales and Marketing Direc
torMonitor and maintain hotel financial performance within approved budgetary guideli
nesResponsible for the profit performance of stated hotel departme
ntsResponsible for overall hotel guest satisfaction, setting goals to achieve specific objecti
vesResponsible for overall resolution of guest problems or complai
ntsDevelop annual capital expenditure pl
ansWork closely with the Director of Operations and the Controller to achieve all support services and related go
alsActively participate and promote staff involvement in community and service projects through Loews Good Neighbor prog
ramDemonstrate and promote teamwork among all management and st
affPromote and ensure a clean and safe work environm
entCoordinate all hotel security efforts with the Security team to ensure the safety of all hotel guests and employ
eesCoordinate all hotel emergency evacuation activities, directing the activities of the hotel Emergency Response T
eamOther duties as assig
Qualifications
tionsMinimum five years experience as General Manager of a four-star/four-diamond city-center pro
pertyBachelor degree in Hospitality Management or related
fieldProgressive experience managing within a unionized labor enviro
nmentExcellent planning, organization, and guest services s
killsOutstanding leadership and communication abil
itiesProven track record in the hotel industry demonstrating achievement of outstanding profit and guest service related
goalsAble to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetit
ivelyAble to work a flexible schedule, including weekends and hol
Seniority level Executive
Employment type Full-time
Job function General Business, Customer Service, and Management
Industries Hotels and Motels
Sign in to set job alerts for “General Manager” roles. Referrals increase your chances of interviewing at Loews Hotels & Co by 2x
#J-18808-Ljbffr
General Manager
role at
Loews Hotels & Co .
Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses.
Responsibilities
ficWork with the Executive Committee including the Director of Rooms, Director of Food and Beverage, Director of Conference Services/Catering and Destination Services, Director of Human Resources, Director of Sales and Marketing, Director of Engineering, Controller, and the Executive Chef to develop annual goals and operational objecti
vesWork with the hotel department managers and their department heads to establish goals and objectives that coordinate with the overall resort wide goals and objecti
vesCoordinate the operations and activities of the above departments to ensure synergy within the resort to reach financial performance and guest satisfaction objecti
vesEvaluate changes in guest needs, the hotel's guest mix, and industry and competitive trends to recommend appropriate product/service and operational changes to be made to ensure guest and employee satisfaction, and to maintain market dominance and exceptional financial retu
rnsDevelop annual hotel operating budget with the involvement of Director of Operations, Controller, and Sales and Marketing Direc
torMonitor and maintain hotel financial performance within approved budgetary guideli
nesResponsible for the profit performance of stated hotel departme
ntsResponsible for overall hotel guest satisfaction, setting goals to achieve specific objecti
vesResponsible for overall resolution of guest problems or complai
ntsDevelop annual capital expenditure pl
ansWork closely with the Director of Operations and the Controller to achieve all support services and related go
alsActively participate and promote staff involvement in community and service projects through Loews Good Neighbor prog
ramDemonstrate and promote teamwork among all management and st
affPromote and ensure a clean and safe work environm
entCoordinate all hotel security efforts with the Security team to ensure the safety of all hotel guests and employ
eesCoordinate all hotel emergency evacuation activities, directing the activities of the hotel Emergency Response T
eamOther duties as assig
Qualifications
tionsMinimum five years experience as General Manager of a four-star/four-diamond city-center pro
pertyBachelor degree in Hospitality Management or related
fieldProgressive experience managing within a unionized labor enviro
nmentExcellent planning, organization, and guest services s
killsOutstanding leadership and communication abil
itiesProven track record in the hotel industry demonstrating achievement of outstanding profit and guest service related
goalsAble to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetit
ivelyAble to work a flexible schedule, including weekends and hol
Seniority level Executive
Employment type Full-time
Job function General Business, Customer Service, and Management
Industries Hotels and Motels
Sign in to set job alerts for “General Manager” roles. Referrals increase your chances of interviewing at Loews Hotels & Co by 2x
#J-18808-Ljbffr