GlobalSource IT
Manager, Manufacturing Systems & Digital Operations
GlobalSource IT, Libertyville, Illinois, United States, 60092
Manager, Manufacturing Systems & Digital Operations
Full-time | Hybrid | Libertyville, IL or Stuarts Draft, VA
Summary Join a Global IT organization focused on digital innovation, data, and AI. The Manager, Manufacturing Systems & Digital Operations plays a key role in a multi‑year digital transformation, driving business change through Manufacturing Execution Systems (MES) and Digital Factory initiatives. This role leads the exploration and implementation of advanced technologies, including real‑time predictive analytics and AI, to improve efficiency, intelligence, and agility across manufacturing operations.
This position oversees daily manufacturing technology operations, optimization, and digital transformation efforts, including MES, labeling solutions, and plant digitalization projects. This role leads a team of application specialists and partners closely with manufacturing, quality, engineering, and IT teams to deliver compliant, reliable, and innovative solutions that support operational excellence and business value.
Key Responsibilities
Lead and support the Manufacturing Systems team, focusing on performance management and professional growth
Ensure team members are trained in MES, labeling, and digital manufacturing technologies and best practices
Oversee the design, configuration, testing, deployment, documentation, and training for manufacturing systems including MES, labeling, and plant maintenance applications
Cross‑Functional Partnership
Collaborate with project managers, manufacturing leaders, and cross‑functional teams to deliver integrated digital solutions
Support transition planning and change management for project‑related activities
Partner with IT Finance and Strategic Sourcing on procurement and vendor management to ensure compliance and value delivery
Technology & Process Optimization
Stay current on emerging trends in MES, labeling, IIoT, and digital manufacturing
Develop and implement new capabilities to address evolving business and regulatory requirements
Oversee system upgrades, integrations, and process improvements to enhance manufacturing efficiency and functionality
Budget & Resource Management
Manage budgets for personnel, services, and technology investments related to manufacturing systems
Metrics, KPIs & Compliance
Define and monitor KPIs for manufacturing systems and digital operations
Participate in management reviews and document key processes for compliance and continuous improvement
Ensure manufacturing applications and integrations meet FDA, GMP, and ISO 13485 requirements and validation standards
Technical Support & System Reliability
Monitor and support manufacturing system performance to ensure reliability, efficiency, and compliance
Troubleshoot issues to minimize downtime and maintain production continuity
Manage system lifecycles and recommend upgrades or replacements as needed
Maintain system security, protection, and optimal performance
Disaster Recovery & Validation
Develop and execute disaster recovery planning and testing for manufacturing systems
Lead validation activities to ensure audit readiness and regulatory compliance
Requirements Experience & Education
Minimum 8 years of experience in manufacturing systems, MES, labeling, or related technology platforms
Minimum 2 years (preferably 4 years) managing technical teams
Bachelor’s degree in Information Technology, Engineering, or a related field, or equivalent experience
MBA or advanced degree preferred
Technical Skills & Knowledge
Advanced knowledge of MES platforms, preferably Critical Manufacturing
Experience with labeling platforms and plant maintenance applications
Strong SAP ERP experience (ECC and S/4HANA), with exposure to WMS, EDI, and manufacturing system integrations
Familiarity with IIoT, smart factory technologies, and automation tools such as RPA and Tricentis
In‑depth understanding of FDA, GMP, and ISO 13485 compliance and validation practices in medical device manufacturing
Strong analytical and troubleshooting skills for process optimization and KPI management
Proficiency in PowerPoint, Excel, Power BI, Visio, and Microsoft Word
Experience with IT asset configuration management, infrastructure lifecycle management, and cybersecurity principles
Leadership & Communication
Proven ability to lead, motivate, and develop high‑performing teams
Strong communication and customer service skills
Experience managing vendor relationships, contracts, and service level agreements
Ability to develop and maintain repeatable, scalable processes
Willingness to work flexible hours and travel as needed to support manufacturing sites
Additional Skills (Preferred)
Experience with labor management modules and monitoring operator certifications
Essential Functions
Communicate effectively with suppliers, associates, and plant personnel
Address manufacturing and system‑related issues
Stay current with relevant technologies and regulatory requirements
Travel to manufacturing sites as required
Benefits
Medical insurance
Vision insurance
401(k)
Paid maternity leave
Pension plan
Tuition assistance
Disability insurance
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology
Industries: Medical Equipment Manufacturing
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Summary Join a Global IT organization focused on digital innovation, data, and AI. The Manager, Manufacturing Systems & Digital Operations plays a key role in a multi‑year digital transformation, driving business change through Manufacturing Execution Systems (MES) and Digital Factory initiatives. This role leads the exploration and implementation of advanced technologies, including real‑time predictive analytics and AI, to improve efficiency, intelligence, and agility across manufacturing operations.
This position oversees daily manufacturing technology operations, optimization, and digital transformation efforts, including MES, labeling solutions, and plant digitalization projects. This role leads a team of application specialists and partners closely with manufacturing, quality, engineering, and IT teams to deliver compliant, reliable, and innovative solutions that support operational excellence and business value.
Key Responsibilities
Lead and support the Manufacturing Systems team, focusing on performance management and professional growth
Ensure team members are trained in MES, labeling, and digital manufacturing technologies and best practices
Oversee the design, configuration, testing, deployment, documentation, and training for manufacturing systems including MES, labeling, and plant maintenance applications
Cross‑Functional Partnership
Collaborate with project managers, manufacturing leaders, and cross‑functional teams to deliver integrated digital solutions
Support transition planning and change management for project‑related activities
Partner with IT Finance and Strategic Sourcing on procurement and vendor management to ensure compliance and value delivery
Technology & Process Optimization
Stay current on emerging trends in MES, labeling, IIoT, and digital manufacturing
Develop and implement new capabilities to address evolving business and regulatory requirements
Oversee system upgrades, integrations, and process improvements to enhance manufacturing efficiency and functionality
Budget & Resource Management
Manage budgets for personnel, services, and technology investments related to manufacturing systems
Metrics, KPIs & Compliance
Define and monitor KPIs for manufacturing systems and digital operations
Participate in management reviews and document key processes for compliance and continuous improvement
Ensure manufacturing applications and integrations meet FDA, GMP, and ISO 13485 requirements and validation standards
Technical Support & System Reliability
Monitor and support manufacturing system performance to ensure reliability, efficiency, and compliance
Troubleshoot issues to minimize downtime and maintain production continuity
Manage system lifecycles and recommend upgrades or replacements as needed
Maintain system security, protection, and optimal performance
Disaster Recovery & Validation
Develop and execute disaster recovery planning and testing for manufacturing systems
Lead validation activities to ensure audit readiness and regulatory compliance
Requirements Experience & Education
Minimum 8 years of experience in manufacturing systems, MES, labeling, or related technology platforms
Minimum 2 years (preferably 4 years) managing technical teams
Bachelor’s degree in Information Technology, Engineering, or a related field, or equivalent experience
MBA or advanced degree preferred
Technical Skills & Knowledge
Advanced knowledge of MES platforms, preferably Critical Manufacturing
Experience with labeling platforms and plant maintenance applications
Strong SAP ERP experience (ECC and S/4HANA), with exposure to WMS, EDI, and manufacturing system integrations
Familiarity with IIoT, smart factory technologies, and automation tools such as RPA and Tricentis
In‑depth understanding of FDA, GMP, and ISO 13485 compliance and validation practices in medical device manufacturing
Strong analytical and troubleshooting skills for process optimization and KPI management
Proficiency in PowerPoint, Excel, Power BI, Visio, and Microsoft Word
Experience with IT asset configuration management, infrastructure lifecycle management, and cybersecurity principles
Leadership & Communication
Proven ability to lead, motivate, and develop high‑performing teams
Strong communication and customer service skills
Experience managing vendor relationships, contracts, and service level agreements
Ability to develop and maintain repeatable, scalable processes
Willingness to work flexible hours and travel as needed to support manufacturing sites
Additional Skills (Preferred)
Experience with labor management modules and monitoring operator certifications
Essential Functions
Communicate effectively with suppliers, associates, and plant personnel
Address manufacturing and system‑related issues
Stay current with relevant technologies and regulatory requirements
Travel to manufacturing sites as required
Benefits
Medical insurance
Vision insurance
401(k)
Paid maternity leave
Pension plan
Tuition assistance
Disability insurance
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology
Industries: Medical Equipment Manufacturing
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