Amazon
Consumer Insights Specialist – WWGS Consumer Insights Team
We are looking for an experienced insights professional to join our WWGS Consumer Insights team. The ideal candidate will have solid qualitative and quantitative skills, be savvy at translating research findings into compelling narratives, and be a passionate advocate for the customer’s point of view.
Key Responsibilities
Serve as consumer advocate ensuring the voice of the consumer is represented in all business decisions.
Collaborate with stakeholders in Marketing, Merchandising, Technology, Operations, and other functions across Amazon and Whole Foods Market to structure business questions and develop research learning plans based on business questions and objectives.
Coordinate with internal stakeholders to acquire needed inputs, clarify knowledge gaps, and synthesize findings.
Execute new custom research as needed, develop and present findings to stakeholders.
Synthesize research findings and data from both primary and secondary research sources to create a comprehensive understanding of learnings around key business issues.
Manage outside vendors/agency partners to execute consumer research and control costs.
Manage research projects, ensuring they meet time and budget parameters.
Required Skills & Experience
Experience with and strong understanding of marketing and market research fundamentals, including qualitative and quantitative market research techniques and methodologies, experimental design, questionnaire development, and statistics. Experience with quantitative trackers is a plus.
Able to answer business questions through an insights lens, including brand, advertising development and measurement, strategic program measurement, product & category-specific needs.
Solid leader and influencer who can lead autonomously and drive cross‑functional partner alignment on common consensus‑based decisions.
Able to build subject matter expertise in a domain and serve as the primary point of contact for business partners and research partners across the company.
Able to balance business risk to research rigor when recommending and managing different types of custom and syndicated studies.
Able to objectively interpret research, extract insights, link to strategies, and communicate in a motivating way.
Strong oral, written and formal presentation skills, including ability to communicate complex ideas in a simple way and customize communication to different audiences, including high‑level leadership stakeholders.
Highly collaborative & proactive relationship builder – enjoys working within and across teams, and values partnering on work with a variety of teammates and cross‑functional partners.
Approaches conflicts as opportunities; understands others quickly and can find common ground without compromising objectivity.
Comfortable in a fast‑paced work environment and can handle ambiguity and changing business priorities and questions.
Self‑starter and highly self‑motivated, assumes personal accountability for results and performance.
Working knowledge of syndicated data and analysis like Circana (IRI) or Nielsen scanner/panel.
Basic Qualifications
Bachelor’s degree or 8+ years of professional experience.
Experience with both qualitative and quantitative consumer research techniques.
Proven ability to objectively interpret research, extract insights, link to strategies, and communicate in a motivating way.
Preferred Qualifications
CPG, grocery, or retail industry experience.
EEO Statement Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Compensation Pay ranges from $112,800 to $186,500 annually. Additional equity and signing bonus may apply. This position will remain posted until filled. Applicants should apply via our career site.
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Key Responsibilities
Serve as consumer advocate ensuring the voice of the consumer is represented in all business decisions.
Collaborate with stakeholders in Marketing, Merchandising, Technology, Operations, and other functions across Amazon and Whole Foods Market to structure business questions and develop research learning plans based on business questions and objectives.
Coordinate with internal stakeholders to acquire needed inputs, clarify knowledge gaps, and synthesize findings.
Execute new custom research as needed, develop and present findings to stakeholders.
Synthesize research findings and data from both primary and secondary research sources to create a comprehensive understanding of learnings around key business issues.
Manage outside vendors/agency partners to execute consumer research and control costs.
Manage research projects, ensuring they meet time and budget parameters.
Required Skills & Experience
Experience with and strong understanding of marketing and market research fundamentals, including qualitative and quantitative market research techniques and methodologies, experimental design, questionnaire development, and statistics. Experience with quantitative trackers is a plus.
Able to answer business questions through an insights lens, including brand, advertising development and measurement, strategic program measurement, product & category-specific needs.
Solid leader and influencer who can lead autonomously and drive cross‑functional partner alignment on common consensus‑based decisions.
Able to build subject matter expertise in a domain and serve as the primary point of contact for business partners and research partners across the company.
Able to balance business risk to research rigor when recommending and managing different types of custom and syndicated studies.
Able to objectively interpret research, extract insights, link to strategies, and communicate in a motivating way.
Strong oral, written and formal presentation skills, including ability to communicate complex ideas in a simple way and customize communication to different audiences, including high‑level leadership stakeholders.
Highly collaborative & proactive relationship builder – enjoys working within and across teams, and values partnering on work with a variety of teammates and cross‑functional partners.
Approaches conflicts as opportunities; understands others quickly and can find common ground without compromising objectivity.
Comfortable in a fast‑paced work environment and can handle ambiguity and changing business priorities and questions.
Self‑starter and highly self‑motivated, assumes personal accountability for results and performance.
Working knowledge of syndicated data and analysis like Circana (IRI) or Nielsen scanner/panel.
Basic Qualifications
Bachelor’s degree or 8+ years of professional experience.
Experience with both qualitative and quantitative consumer research techniques.
Proven ability to objectively interpret research, extract insights, link to strategies, and communicate in a motivating way.
Preferred Qualifications
CPG, grocery, or retail industry experience.
EEO Statement Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Compensation Pay ranges from $112,800 to $186,500 annually. Additional equity and signing bonus may apply. This position will remain posted until filled. Applicants should apply via our career site.
#J-18808-Ljbffr