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Optum

Director of Product - Remote

Optum, Eden Prairie, Minnesota, United States, 55344

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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. You’ll start

Caring. Connecting. Growing together.

You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Product Strategy & Vision

Define and evolve the roadmap for the commercialized AI solutions, including Generative AI, Machine Learning, and Advanced Topics tracks

Translate internal success metrics and learner feedback into market‑ready features and positioning

Determine the product‑service mix (e.g., self‑service vs. supported delivery) and clarify what is being sold

Identify market opportunities and conduct competitive analysis.

Customer & Market Research

Gather and analyze customer feedback, usage data, and market trends

Translate customer needs into actionable product requirements

Product Planning & Execution

Lead decision‑making on content ownership, branding, and delivery models, resolving gaps in accountability and strategic direction.

Develop and prioritize product features, user stories, and requirements.

Maintain and manage the product backlog.

Collaborate with engineering, design, and other stakeholders to deliver high‑quality features.

Monitor product performance, KPIs, and success metrics.

Lifecycle Management

Oversee the full product lifecycle from concept to launch and beyond

Continuously evaluate and improve product performance and customer satisfaction

Stakeholder Alignment & Governance

Serve as the central point of alignment across Optum AI, OTU, Fractal, Legal, Procurement, and Sales teams

Represent the product in executive reviews, steering committees, and commercialization workshops

Learning & Development Integration

Collaborate with L&D teams to embed AI‑first mindset and role‑based learning pathways into the commercial offering

Ensure training content aligns with responsible AI practices, legal standards, and healthcare‑specific use cases

Sales Enablement & Client Engagement

Collaborate with Sales and Marketing to define success metrics, learner personas, and client onboarding flows

Support SOW development and ensure clarity in program scope, certification expectations, and KPIs

Act as a liaison to clients during pre‑sales and post‑launch phases, ensuring alignment between expectations and deliverables

Required Qualifications

5+ years of experience in product ownership or program management, ideally in EdTech, AI training, or healthcare

Solid understanding of adult learning principles, instructional design, and enterprise L&D platforms

Familiarity with AI technologies, especially Generative AI, ML, and Python‑based training environments

Exceptional stakeholder management and cross‑functional collaboration skills

Ability to navigate ambiguity and drive clarity in complex, multi‑team initiatives.

Preferred Qualifications

Experience launching at least 1 successful product in the market in a highly matrixed environment

Experience with commercialization of internal programs or training products

Knowledge of Databricks, Thought Industries, and enterprise LMS/LXP systems

Background in healthcare, responsible AI, or legal compliance in training contexts

All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far‑reaching choice of benefits and incentives. The salary for this role will range from $132,200 to $226,600 annually based on full‑time employment. We comply with all minimum wage laws as applicable.

Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location and income—to deserve the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.

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