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State Street

BRME Incident Issue Program Lead, AVP - State Street Investment Management.

State Street, Boston, Massachusetts, us, 02298

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Why this role is important to us The Business Risk Management Executive (BRME) team is a first line function that partners with State Street Investment Management (State Street IM) business teams to properly identify, assess and manage operational and regulatory risk. The Incident & Issue Program Lead will play an important role on this team, responsible for managing State Street IM reporting and handling of incidents and any identified gap(s) in the control environment, to ensure a clear understanding of themes and timely remediation. The Program Lead will work closely with business leaders, ERM, and Compliance. Seeking professionals with 5+ years of experience in operational risk, compliance, audit, or managing risk in a direct business role supporting an asset manager.

What You Will Be Responsible For

Support the business in reporting, data capture, handling, and escalation of State Street IM Incidents (i.e. errors, data incidents and client concessions) as well as State Street IM Issues (i.e. an identified deficiency in the design or effectiveness of the control or operating environment)

Review and challenge Incident and Issue content as part of the Reviewer stage of the workflow and broader oversight of both programs to ensure proper alignment between root cause, risk materiality / likelihood, and any required corrective or preventative action

Identify risk and control themes and periodically present to senior managers and governance forums to develop and maintain a clear understanding of any gaps and influence – as needed – remediation

Monitor key risk and performance indicators; expedite any outliers and assist Incident/Issue owners and senior leaders in successfully addressing them

Lead Incident & Issue reporting for senior leaders and governance committees to ensure content is clear, prioritized, and that key themes, preventative action(s), and exceptions/outliers are highlighted for review and action

Maintain deep subject matter knowledge related to business line activities, operating model, industry and regulatory trends, as well as business and technology risks; efficiently and effectively apply this insight into how content, themes, and priorities are framed and actioned

Engage BRME peers, leaders of other risk programs, and partners in the 2nd and 3rd line of defense to further challenge and develop risk and remediation priorities

Establish and maintain productive relationships with key business function leaders; instill confidence by demonstrating credibility and expertise on core programs and services

Educate business stakeholders on Incident and Issue program requirements and expectations

Develop and maintain a State Street IM view of prioritized Archer Incident & Issue technology enhancements; leverage State Street platform owners and program peers to develop consensus of high-value enhancements and coordinate testing as needed

What We Value

5+ years of financial services experience with a large financial services firm or advisory/consulting firm including experience as an internal auditor, risk or compliance officer or related business role actively assessing and managing risk

Independent strategic thinker with an understanding of regulatory, operational, and technology risks in financial services, preferably within investment management function(s)

Strong organizational awareness with ability to facilitate and resolve conflicts; ability to make informed, risk‑optimized decisions under time pressure

Ability to manage and coach teams to produce efficient and high‑quality deliverables

Ability to collaborate and drive results within the organization

Excellent written and verbal communication skills, including the ability to adapt to various situations and audiences

Demonstrated analytical and problem‑solving skills and ability to work on global cross‑functional projects

Strong ability to lead through influence

Excellent skills in MS Excel, PowerPoint, and process mapping tools

Self‑motivated professional with the ability to work within deadlines and meet goals

Are you the right candidate? We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data‑driven decisions and are a good team player, you could be a great fit.

About State Street Investment Management As the asset management arm of State Street Corporation, State Street Investment Management has served the world’s governments, institutions and financial advisors for over four decades. With a rigorous, risk‑aware approach built on research, analysis and market‑tested experience, we build from a breadth of active and index strategies to create cost‑effective solutions. As stewards, we help portfolio companies see that what is fair for people and sustainable for the planet can deliver long‑term performance. And, as pioneers in index, ETF, and ESG investing, we are always inventing new ways to invest.

Equal Opportunity Employment State Street is an equal opportunity and affirmative action employer.

Salary Range $80,000 - $140,000 Annual.

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Benefits Overview Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long‑term disability, and other optional additional coverages; paid‑time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance‑based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax‑advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

Job Application Disclosure It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job ID: R-777873

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