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Abercrombie & Fitch Co.

Abercrombie & Fitch - Key Lead, Old Orchard

Abercrombie & Fitch Co., Skokie, Illinois, United States, 60077

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Abercrombie & Fitch - Key Lead, Old Orchard

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Abercrombie & Fitch Co.

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, Abercrombie Kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Over 750 stores worldwide and e‑commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. We lead with purpose and always put our people first, offering equitable compensation and benefits, including flexibility, competitive paid time off, education and engagement events, voluntary opportunities and additional time off to give back to our communities.

Location: Old Orchard, IL

Job Description The Key Lead is responsible for ensuring all customers receive a quality in‑store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates and ensuring store operations run effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

Open and closing routines

Product knowledge & brand awareness

Business understanding

Proactive thinking

Attention to detail

Register / point of sales use

Asset protection

Visual displays

System skills

Work schedule requirements – work at least 12‑16 hours per week, with variable weekly schedule, required availability on Saturdays, Sundays and certain holidays; during peak timeframes hours may increase.

Qualifications

High School Diploma / G.E.D. equivalent (preferred)

At least 1 year of retail experience (preferred)

No supervisory/managerial experience required

Customer focus

Communication

Interpersonal interaction

Fashion trend knowledge

Outgoing

Assertiveness

Adaptability, flexibility & stress tolerance

Poise & ambition

Multi‑tasking

Applied learning

Promoting diversity & inclusion

Work ethic

Omnichannel services

What You’ll Get As an Abercrombie & Fitch Co. associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our company’s culture and values. We also provide competitive incentives to reward the commitment associates have for moving our global business forward:

Quarterly sales incentive bonus

Merchandise discount

Flexible schedule

Opportunities for career advancement

Opportunity to become a brand affiliate

Training and development

A global team of people who celebrate you for being YOU

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer

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