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Legends Global

Vice President, Venue Technology

Legends Global, Dallas, Texas, United States, 75215

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Job Title Vice President, Venue Technology

Department Global Technology

Reports To Chief Technology Officer

FLSA Status Exempt, Salaried

Company Overview Legends Global is the premier partner to the world's greatest live events, venues, and brands.

Our integrated solution keeps partners front and center through a white‑label approach.

With a network of 450 venues worldwide that host 20,000 events and entertain 165 million guests each year, Legends Global delivers expertise across feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking for world‑class live events and venues.

The culture is one of respect, ambitious thinking, collaboration, and bold action.

We build an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Role Overview The Vice President, Venue Technology is a visionary and execution‑focused leader responsible for architecting and delivering the company’s venue technology strategy across a global portfolio of stadiums, arenas, convention centers, and hospitality venues.

The role drives the end‑to‑end lifecycle of venue technology, from strategic planning and design to implementation, operations, and continuous innovation.

Essential Duties and Responsibilities

Develop and execute a multi‑year venue technology roadmap aligned with business strategy, operational priorities, and guest experience goals.

Serve as the executive sponsor for venue technology innovation, advising senior leadership on emerging trends, investment opportunities, and competitive differentiation.

Champion enterprise‑wide initiatives such as smart venue platforms, digital twin technologies, and AI‑driven operational intelligence.

Oversee venue technology budgets.

Partner on new venue construction and major renovation projects.

Oversee the design, deployment, and lifecycle management of mission‑critical systems including network infrastructure (LAN/WAN/Wi‑Fi, DAS, 5G), AV and broadcast systems (IPTV, control rooms, digital signage), compute and storage environments (hybrid cloud, edge computing), and venue IT operations (access control, ticketing, incident management).

Establish and enforce enterprise standards for technology architecture, cybersecurity, scalability, and interoperability across all venues.

Lead complex, multi‑venue technology programs such as frictionless retail and biometric access, RFID‑based inventory and asset tracking, cellular/DAS modernization, and fiber backbone upgrades.

Own vendor strategy across venue technology domains, including RFPs, contract negotiations, SLAs, and performance management.

Build and mentor a world‑class venue technology organization, including regional directors, systems engineers, and venue technologists.

Promote a culture of innovation, accountability, and continuous learning through structured development programs and knowledge sharing.

Identify and pilot emerging technologies that enhance operational efficiency, sustainability, and guest engagement.

Drive adoption of advanced analytics, IoT, and AI/ML to optimize operations, predict maintenance needs, and personalize guest experiences.

Lead post‑event retrospectives and continuous improvement initiatives to refine technology performance and service delivery.

Carry out supervisory responsibilities in accordance with company policies and applicable laws, including interviewing, hiring, training, performance appraisal, and dispute resolution.

Qualifications

Bachelor’s degree in information technology, engineering, computer science, or a related discipline required; Master’s degree or MBA strongly preferred.

Minimum of 15 years of progressive experience in enterprise or venue technology leadership, with 7+ years in executive‑level roles overseeing large‑scale, multi‑site operations.

Proven success leading technology transformation initiatives across sports, entertainment, hospitality, or other high‑volume guest‑facing industries.

Experience managing global or national portfolios of venues, with demonstrated ability to scale technology operations and standardize platforms across diverse environments.

Track record of delivering complex capital projects involving infrastructure modernization, digital innovation, and cross‑functional stakeholder alignment.

Skills and Abilities

Deep expertise in venue technology ecosystems, including networking (LAN/WAN/Wi‑Fi, DAS, 5G, SD‑WAN), AV/Broadcast (control rooms, IPTV, digital signage, live production systems), compute & storage (hybrid cloud, edge computing, virtualization), security & access (physical security, surveillance, access control, Zero Trust), and guest tech (biometric access, RFID, mobile engagement platforms).

Strong command of enterprise architecture principles, cybersecurity frameworks, and ITIL/DevOps best practices.

Experience integrating data platforms, AI/ML models, and IoT systems to drive operational intelligence and personalized guest experiences.

Exceptional leadership skills with a history of building and scaling high‑performing, geographically distributed teams.

Ability to navigate complex organizational structures and influence senior stakeholders across business units.

Strong financial acumen with experience managing multi‑million‑dollar budgets, vendor ecosystems, and long‑term technology investment strategies.

Skill in translating technical strategy into business outcomes, focusing on ROI, operational efficiency, and guest satisfaction.

Comfortable operating in fast‑paced, high‑pressure environments, including major event support, venue openings, and crisis response.

Compensation and Benefits Competitive salary commensurate with experience and a generous benefits package including medical, dental, vision, life and disability insurance, paid vacation, and 401(k) plan.

Working Conditions Location: Frisco, TX (preferred)

Physical Demands This position requires physical abilities suitable for a technology leadership role; reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Legal and Equal Opportunity Statements Legends Global is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

VEVRAA Federal Contractor.

Notes The essential responsibilities of this position are described above.

They may be subject to change at any time due to reasonable accommodation or other reasons.

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