Senior Contact Center Leader: Strategy, QA & Ops

A leading technology solutions provider in Naperville is seeking an experienced Senior Contact Center Team Lead to supervise daily operations and improve customer service. The role includes developing strategies, managing staff efficiency, and resolving complex issues. Ideal candidates will possess excellent leadership and problem-solving skills, and have some call center experience. The company offers competitive hourly wages with comprehensive benefits including health insurance, PTO, and a 401(k) plan. #J-18808-Ljbffr