CareersInFood.com
Customer Service Sales Representative
CareersInFood.com, White Plains, New York, United States
Location:
White Plains, NY (On-site)
Type:
Full-Time
Industry:
Food Ingredients / Import & Distribution
Company:
Confidential
About the Company
Food‑ingredient importer and distributor is seeking an entry‑level professional to join its sales and customer support team.
The company supplies organic and natural ingredients—including spices, botanical oils, oleoresins, coconut‑derived products, cocoa, and other bulk commodities—to food manufacturers, nutraceutical companies, co‑packers, and distributors across North America.
This is an excellent opportunity for someone early in their career who wants to gain hands‑on experience in B2B sales, customer service, global sourcing, and ingredient supply‑chain operations.
Position Overview
The Entry‑Level Sales & Customer Support Representative will support senior sales staff, manage incoming customer requests, coordinate samples and documentation, and gradually assume responsibility for developing customer accounts.
This role is fully on‑site at the company’s White Plains, NY office.
Key Responsibilities
Assist with preparing quotes, product specifications, COAs, pricing sheets, and sales proposals.
Maintain CRM records, notes, and follow‑up schedules.
Support research to identify potential B2B buyers.
Coordinate sample shipments and track follow‑ups.
Customer Communication
Respond to customer inquiries by phone and email.
Provide product information, documentation, and basic technical detail.
Support order processing and follow‑up on delivery timelines.
Market & Product Development
Learn the company’s ingredient portfolio and industry certifications (Organic, Non‑GMO, HACCP, etc.).
Conduct basic market research on ingredients, pricing trends, and customer needs.
Operations Coordination
Liaise with logistics and warehouse teams to ensure accurate shipping, documentation, and product flow.
Help track inventory levels and sample stock.
Qualifications
Bachelor’s degree preferred but not required (Business, Food Science, Supply Chain, Marketing, or similar fields a plus).
Strong written and verbal communication skills.
Highly organized, detail‑oriented, and consistent with follow‑ups.
Ability to juggle multiple tasks in a fast‑moving environment.
Proficiency with Excel/Google Sheets; CRM familiarity is a plus.
Genuine interest in food ingredients, supply chain operations, or B2B sales.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Sales, Customer Service, and Marketing
Industries
Food and Beverage Manufacturing, Beverage Manufacturing, and Dairy Product Manufacturing
#J-18808-Ljbffr
White Plains, NY (On-site)
Type:
Full-Time
Industry:
Food Ingredients / Import & Distribution
Company:
Confidential
About the Company
Food‑ingredient importer and distributor is seeking an entry‑level professional to join its sales and customer support team.
The company supplies organic and natural ingredients—including spices, botanical oils, oleoresins, coconut‑derived products, cocoa, and other bulk commodities—to food manufacturers, nutraceutical companies, co‑packers, and distributors across North America.
This is an excellent opportunity for someone early in their career who wants to gain hands‑on experience in B2B sales, customer service, global sourcing, and ingredient supply‑chain operations.
Position Overview
The Entry‑Level Sales & Customer Support Representative will support senior sales staff, manage incoming customer requests, coordinate samples and documentation, and gradually assume responsibility for developing customer accounts.
This role is fully on‑site at the company’s White Plains, NY office.
Key Responsibilities
Assist with preparing quotes, product specifications, COAs, pricing sheets, and sales proposals.
Maintain CRM records, notes, and follow‑up schedules.
Support research to identify potential B2B buyers.
Coordinate sample shipments and track follow‑ups.
Customer Communication
Respond to customer inquiries by phone and email.
Provide product information, documentation, and basic technical detail.
Support order processing and follow‑up on delivery timelines.
Market & Product Development
Learn the company’s ingredient portfolio and industry certifications (Organic, Non‑GMO, HACCP, etc.).
Conduct basic market research on ingredients, pricing trends, and customer needs.
Operations Coordination
Liaise with logistics and warehouse teams to ensure accurate shipping, documentation, and product flow.
Help track inventory levels and sample stock.
Qualifications
Bachelor’s degree preferred but not required (Business, Food Science, Supply Chain, Marketing, or similar fields a plus).
Strong written and verbal communication skills.
Highly organized, detail‑oriented, and consistent with follow‑ups.
Ability to juggle multiple tasks in a fast‑moving environment.
Proficiency with Excel/Google Sheets; CRM familiarity is a plus.
Genuine interest in food ingredients, supply chain operations, or B2B sales.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Sales, Customer Service, and Marketing
Industries
Food and Beverage Manufacturing, Beverage Manufacturing, and Dairy Product Manufacturing
#J-18808-Ljbffr