Haven Headache & Migraine Center
Triage Registered Nurse
Haven Headache & Migraine Center, San Francisco, California, United States, 94199
The Opportunity
As an early member of our
Triage Nurse
team, you will have a direct, meaningful impact on patients’ lives. Migraine is one of the most misunderstood and under‑treated neurological conditions — only 8% of patients receive adequate care. You will help change that.
You’ll work closely with our founding team, including our Stanford‑trained Chief Medical Officer, to deliver truly personalized headache care. This is a unique chance to bring high‑quality, guideline‑driven migraine management to patients nationwide and help build the clinical foundation of a fast‑growing, mission‑driven startup.
If you’re energized by patient connection, evidence‑based care, and building something that doesn’t widely exist today, you’ll thrive here.
What We're Looking For
A registered nurse (California license preferred) with
2–4 years of triage experience
in neurology, emergency/urgent care, primary care, or related fields
Experience in
Telehealth, virtual care, or remote patient communication
A strong clinical communicator who can balance efficiency with empathy
Comfort navigating early‑stage startup ambiguity and evolving processes
A genuine passion for helping patients feel seen, supported, and understood
You’re likely a strong fit if you’re a clear communicator, highly organized, and excited to help build a modern migraine‑care model that blends clinical excellence with technology.
You’ll Help Us: Your primary focus will be guiding patients throughout their care journey — ensuring they have timely access to medications, clinical support, and care plan coordination. You’ll be an essential voice for patients, clinicians, and our broader care team.
Key responsibilities include:
Meeting response‑time SLAs for patient questions and clinical concerns
Conducting triage and escalation per established protocols
Processing medication refills and prior authorizations
Ensuring seamless coordination across the patient’s care plan
Providing clear, concise clinical documentation
Delivering empathetic, patient‑centered communication at every step
Remote Therapeutic Monitoring (RTM):
Oversee patient RTM dashboards, review data, escalate clinical concerns to APPs/MDs, and conduct monthly RN check‑ins to evaluate progress.
Location information We are based in downtown San Francisco and value in‑person collaboration. Team members are required to be in the office 2‑3 days each week, with the flexibility to work remotely on other days.
Benefits & Perks At Haven, we offer a unique opportunity to work directly with experienced founders who have built and scaled successful healthcare companies. You’ll receive meaningful equity in a venture‑backed company tackling a massive problem, along with comprehensive healthcare benefits. Our hybrid work environment, with 2 days per week in our San Francisco office, provides flexibility while maintaining strong team collaboration.
Diversity & Inclusion Diversity is built into our DNA with a founding team representing POC, female, disabled, and LGBTQ+ founders. We strongly encourage candidates from all backgrounds to apply — many successful candidates may not meet every requirement. Studies show under‑represented candidates often only apply when meeting 100% of qualifications; we’d love to hear from you even if you don’t check every box.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Health Care Provider
Industry Hospitals and Health Care
Base pay range $90,000.00/yr - $120,000.00/yr
#J-18808-Ljbffr
Triage Nurse
team, you will have a direct, meaningful impact on patients’ lives. Migraine is one of the most misunderstood and under‑treated neurological conditions — only 8% of patients receive adequate care. You will help change that.
You’ll work closely with our founding team, including our Stanford‑trained Chief Medical Officer, to deliver truly personalized headache care. This is a unique chance to bring high‑quality, guideline‑driven migraine management to patients nationwide and help build the clinical foundation of a fast‑growing, mission‑driven startup.
If you’re energized by patient connection, evidence‑based care, and building something that doesn’t widely exist today, you’ll thrive here.
What We're Looking For
A registered nurse (California license preferred) with
2–4 years of triage experience
in neurology, emergency/urgent care, primary care, or related fields
Experience in
Telehealth, virtual care, or remote patient communication
A strong clinical communicator who can balance efficiency with empathy
Comfort navigating early‑stage startup ambiguity and evolving processes
A genuine passion for helping patients feel seen, supported, and understood
You’re likely a strong fit if you’re a clear communicator, highly organized, and excited to help build a modern migraine‑care model that blends clinical excellence with technology.
You’ll Help Us: Your primary focus will be guiding patients throughout their care journey — ensuring they have timely access to medications, clinical support, and care plan coordination. You’ll be an essential voice for patients, clinicians, and our broader care team.
Key responsibilities include:
Meeting response‑time SLAs for patient questions and clinical concerns
Conducting triage and escalation per established protocols
Processing medication refills and prior authorizations
Ensuring seamless coordination across the patient’s care plan
Providing clear, concise clinical documentation
Delivering empathetic, patient‑centered communication at every step
Remote Therapeutic Monitoring (RTM):
Oversee patient RTM dashboards, review data, escalate clinical concerns to APPs/MDs, and conduct monthly RN check‑ins to evaluate progress.
Location information We are based in downtown San Francisco and value in‑person collaboration. Team members are required to be in the office 2‑3 days each week, with the flexibility to work remotely on other days.
Benefits & Perks At Haven, we offer a unique opportunity to work directly with experienced founders who have built and scaled successful healthcare companies. You’ll receive meaningful equity in a venture‑backed company tackling a massive problem, along with comprehensive healthcare benefits. Our hybrid work environment, with 2 days per week in our San Francisco office, provides flexibility while maintaining strong team collaboration.
Diversity & Inclusion Diversity is built into our DNA with a founding team representing POC, female, disabled, and LGBTQ+ founders. We strongly encourage candidates from all backgrounds to apply — many successful candidates may not meet every requirement. Studies show under‑represented candidates often only apply when meeting 100% of qualifications; we’d love to hear from you even if you don’t check every box.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Health Care Provider
Industry Hospitals and Health Care
Base pay range $90,000.00/yr - $120,000.00/yr
#J-18808-Ljbffr