Community Choice Financial Family of Brands
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General Manager
role at
Community Choice Financial Family of Brands .
Title: General Manager Location: Macon, GA
As a General Manager (GM), you’ll provide reliable financial solutions to help customers manage everyday challenges. You will be the driving force behind the store’s success, managing daily operations and leading your team to grow revenue, uphold compliance, and build brand loyalty through world‑class customer service. It’s a high‑performance, customer‑focused environment designed to inspire growth and innovation.
Your opportunity: In addition to supporting your team’s development, we invest in your growth through hands‑on coaching, executive exposure, and development programs. Your drive for results and passion for people, combined with our comprehensive training, will equip you to make a significant impact on customers, your career, and your earning potential.
Compensation This position has an hourly pay rate of $ and is eligible for performance bonuses. The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package.
Benefits & Perks
Paid on‑the‑job training and a comprehensive new hire program.
Access to a robust learning management system with e‑learning modules to boost professional and personal development.
Cross‑brand training enabling movement into opportunities across our eleven brands.
Performance‑based career advancement.
Educational reimbursement program.
Multiple coverage choices for medical insurance, including telemedicine and HSA/FSA options.
Traditional 401(k) and Roth 401(k) retirement plans with a generous company match.
Company‑Sponsored Life and AD&D Insurance.
Basic and enhanced voluntary benefits—dental, vision, disability, supplemental life, AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Free access to mental health resources, life coaching, and more through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers via our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
A relaxed, business casual dress code that includes jeans and sneakers.
Benefits are subject to change; certain benefits are subject to the terms of governing plan documents.
What You’ll Do – Essential Duties And Responsibilities
Manage overall store performance by meeting or exceeding company performance standards.
Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of systems, company standards, account management, collections, and performance reports.
Lead local marketing strategies, use business‑to‑business partnership opportunities, obtain referrals, host and participate in community and in‑store events to stimulate growth and revenue.
Examine, evaluate, and process loan/pawn applications and all relevant transactions, assessing risk within established limits.
Enforce adherence to quality standards, procedures, and local and state laws; participate in audits and compliance reviews as directed.
Supervise and maintain office security, including cash management and loss prevention.
Conduct proper opening and closing procedures and train new staff in keyholder duties.
Participate in the selection, review, hiring, and retention of new employees.
Develop work schedules in accordance with budget, workloads, and store needs; ensure optimal staffing.
Handle complex customer situations with integrity and professionalism.
Monitor and maintain internal and external store appearance; oversee the store planogram and display of seasonal and promotional marketing material.
Work efficiently in a rapidly changing environment and handle multiple challenging tasks to meet performance standards.
Maintain a full‑time work schedule with regular in‑person attendance, including weekends, at a minimum of 40 hours per week.
Store hours and minimum hours may be subject to change; consult a recruiter for the most up‑to‑date requirements.
What We’re Looking For – Qualifications And Skills
A high school diploma or equivalent.
Minimum two years’ experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries.
Operations experience in a leadership capacity.
Excellent verbal and written communication skills.
Proficiency in using phones, Point of Sale, Microsoft Office, and other systems.
Valid driver's license, auto insurance, and a personal vehicle to use throughout the workday (mileage compensated).
Must be at least 18 years of age (19 in Alabama).
Background check required; conducted in accordance with applicable law.
Ability to meet the physical demands of this position, including standing up to 90% of the time; moving and transporting up to 25 pounds; operating mechanical controls such as a keyboard.
Nice To Haves – Preferred Qualifications And Skills
Associate's degree or higher.
Experience in check cashing, document verification, and money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
Workplace Awards & Recognition We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years. We have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose The Community Choice Financial® Family of Brands (“CCF” or the “Company”) is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, team members, and communities with the Power of Choice across more than 1,500 brick‑and‑mortar stores in 24 states and online product offerings in 20 states. CCF is steadfast in its commitment to help people across the country get access to the short‑term financial services they need when they need them most.
Think you’ll thrive here? Learn more at https://www.ccffamilyofbrands.com/explore‑careers.
The information contained herein is not intended to be an all‑inclusive list of the duties and responsibilities of the job, nor is it intended to be an all‑inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In‑store positions are in person only.
The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal‑opportunity employer.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Referrals increase your chances of interviewing at Community Choice Financial Family of Brands by 2x.
Get notified about new General Manager jobs in
Macon, GA .
Macon, GA salary range: $43,888.00‑$46,388.00 (2 weeks ago).
Georgia, United States salary range: $100,000.00‑$120,000.00 (3 weeks ago).
Georgia, United States salary range: $185,200.00‑$352,700.00 (6 days ago).
Georgia, United States salary range: $50.00‑$60.00 (2 weeks ago).
Greater Macon salary range: $109,720.00‑$156,000.00 (1 week ago).
Macon, GA salary range: $81,900.00‑$150,100.00 (1 week ago).
Macon, GA salary range: $150,000.00‑$200,000.00 (1 day ago).
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General Manager
role at
Community Choice Financial Family of Brands .
Title: General Manager Location: Macon, GA
As a General Manager (GM), you’ll provide reliable financial solutions to help customers manage everyday challenges. You will be the driving force behind the store’s success, managing daily operations and leading your team to grow revenue, uphold compliance, and build brand loyalty through world‑class customer service. It’s a high‑performance, customer‑focused environment designed to inspire growth and innovation.
Your opportunity: In addition to supporting your team’s development, we invest in your growth through hands‑on coaching, executive exposure, and development programs. Your drive for results and passion for people, combined with our comprehensive training, will equip you to make a significant impact on customers, your career, and your earning potential.
Compensation This position has an hourly pay rate of $ and is eligible for performance bonuses. The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package.
Benefits & Perks
Paid on‑the‑job training and a comprehensive new hire program.
Access to a robust learning management system with e‑learning modules to boost professional and personal development.
Cross‑brand training enabling movement into opportunities across our eleven brands.
Performance‑based career advancement.
Educational reimbursement program.
Multiple coverage choices for medical insurance, including telemedicine and HSA/FSA options.
Traditional 401(k) and Roth 401(k) retirement plans with a generous company match.
Company‑Sponsored Life and AD&D Insurance.
Basic and enhanced voluntary benefits—dental, vision, disability, supplemental life, AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Free access to mental health resources, life coaching, and more through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers via our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
A relaxed, business casual dress code that includes jeans and sneakers.
Benefits are subject to change; certain benefits are subject to the terms of governing plan documents.
What You’ll Do – Essential Duties And Responsibilities
Manage overall store performance by meeting or exceeding company performance standards.
Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of systems, company standards, account management, collections, and performance reports.
Lead local marketing strategies, use business‑to‑business partnership opportunities, obtain referrals, host and participate in community and in‑store events to stimulate growth and revenue.
Examine, evaluate, and process loan/pawn applications and all relevant transactions, assessing risk within established limits.
Enforce adherence to quality standards, procedures, and local and state laws; participate in audits and compliance reviews as directed.
Supervise and maintain office security, including cash management and loss prevention.
Conduct proper opening and closing procedures and train new staff in keyholder duties.
Participate in the selection, review, hiring, and retention of new employees.
Develop work schedules in accordance with budget, workloads, and store needs; ensure optimal staffing.
Handle complex customer situations with integrity and professionalism.
Monitor and maintain internal and external store appearance; oversee the store planogram and display of seasonal and promotional marketing material.
Work efficiently in a rapidly changing environment and handle multiple challenging tasks to meet performance standards.
Maintain a full‑time work schedule with regular in‑person attendance, including weekends, at a minimum of 40 hours per week.
Store hours and minimum hours may be subject to change; consult a recruiter for the most up‑to‑date requirements.
What We’re Looking For – Qualifications And Skills
A high school diploma or equivalent.
Minimum two years’ experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries.
Operations experience in a leadership capacity.
Excellent verbal and written communication skills.
Proficiency in using phones, Point of Sale, Microsoft Office, and other systems.
Valid driver's license, auto insurance, and a personal vehicle to use throughout the workday (mileage compensated).
Must be at least 18 years of age (19 in Alabama).
Background check required; conducted in accordance with applicable law.
Ability to meet the physical demands of this position, including standing up to 90% of the time; moving and transporting up to 25 pounds; operating mechanical controls such as a keyboard.
Nice To Haves – Preferred Qualifications And Skills
Associate's degree or higher.
Experience in check cashing, document verification, and money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
Workplace Awards & Recognition We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years. We have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose The Community Choice Financial® Family of Brands (“CCF” or the “Company”) is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, team members, and communities with the Power of Choice across more than 1,500 brick‑and‑mortar stores in 24 states and online product offerings in 20 states. CCF is steadfast in its commitment to help people across the country get access to the short‑term financial services they need when they need them most.
Think you’ll thrive here? Learn more at https://www.ccffamilyofbrands.com/explore‑careers.
The information contained herein is not intended to be an all‑inclusive list of the duties and responsibilities of the job, nor is it intended to be an all‑inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In‑store positions are in person only.
The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal‑opportunity employer.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Referrals increase your chances of interviewing at Community Choice Financial Family of Brands by 2x.
Get notified about new General Manager jobs in
Macon, GA .
Macon, GA salary range: $43,888.00‑$46,388.00 (2 weeks ago).
Georgia, United States salary range: $100,000.00‑$120,000.00 (3 weeks ago).
Georgia, United States salary range: $185,200.00‑$352,700.00 (6 days ago).
Georgia, United States salary range: $50.00‑$60.00 (2 weeks ago).
Greater Macon salary range: $109,720.00‑$156,000.00 (1 week ago).
Macon, GA salary range: $81,900.00‑$150,100.00 (1 week ago).
Macon, GA salary range: $150,000.00‑$200,000.00 (1 day ago).
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr