Quality Fresca LLC
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General Manager
role at
Quality Fresca LLC
Brand:
Moe's Southwest Grill Position status: Full Time
Location: 2320 Apalachee Parkway #K, Tallahassee, FL
Summary Responsible for leading and managing a restaurant with a sales volume of $650,000 to $2.5M. Day-to-day leadership of people and financial management to achieve a return on investment. Maintain restaurant standards to include the quality of food, friendliness of service, cleanliness, and safety of employees and guests.
Essential Functions
Staff the restaurant with “A” Players. Attract, select, and retain quality employees and hourly management for restaurant operations. Implement effective local recruitment techniques to properly staff the restaurant. Onboard and train employees to brand standards. Continuously coach, provide feedback, and develop employees and management to build a quality team. Develop schedules and position employees. Facilitate employee meetings periodically. Ensure team members and management abide by company policies, procedures, and federal, state, and local laws. Communicate leadership about employee matters.
Drive Radical Hospitality for the guests. Maintain all standards of excellence in the restaurant in alignment with the quality of the food, friendliness of service, cleanliness of the facility, and safety of team members and guests. Ensure employees follow all recipes, procedures, and policies of the company. Drive guest satisfaction and local store marketing programs. Lead investigation and resolution of guest complaints and feedback. Ensure equipment operates efficiently and the facility is maintained according to company standards.
Manage local store marketing efforts by working with the marketing team. Build and maintain quality relationships with the community. Lead and manage catering sales for the store.
Hit food cost and labor cost standards. Drive financial results to achieve a return on investment. Consistently grow sales and revenue year over year. Forecast sales and adjust as needed. Maximize profitability by ensuring proper cost controls for sales, labor, payroll, and other controllable costs. Ensure product availability. Accurately perform all administrative duties, including daily, weekly, and periodic company financial reports in a timely fashion. Review and analyze profit and loss statements. Diagnose opportunities and develop/action plans to correct deficiencies. Align with leadership on action plans and implement them.
Maintain the restaurant facility and equipment in working order.
Consistently exhibit the actions/behaviors that demonstrate company values; perform all other tasks as directed by company leadership, including all Above Store Leadership and their representatives; always represent Moe’s and Quality Fresca, LLC professionally in every aspect of performance.
Other duties as assigned.
Education And Work Experience Required
High school diploma or equivalent required. Associate degree in business or related field preferred or equivalent experience in restaurant operations. Must be ServSafe certified.
Professional experience: At least 2 years of restaurant management experience required.
Required Knowledge, Skills, And Abilities
Quality restaurant operations
Quality communication and facilitation skills to multiple audiences
Financial acumen
Marketing techniques
Organizational skills
Computer skills
Excellent conflict resolution skills
Safe driving skills
Excellent leadership and management
Demonstrates the ability to quickly develop positive working relationships
Ability to multi-task
Ability to effectively lead a restaurant team to achieve company goals
Ability to serve in a self-directed role
Adherence to company core values – Quality Way
Physical And Cognitive Requirements The employee is regularly required to communicate clearly, move, and remain in a stationary position. The employee must occasionally transport and/or move up to 50 pounds. The employee must regularly be able to detect, perceive, identify, recognize, judge, inspect, estimate, observe, and assess items, information, and objects in an office or remote office setting; or restaurant environment.
Work Environment The noise level in the work environment is usually moderate.
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General Manager
role at
Quality Fresca LLC
Brand:
Moe's Southwest Grill Position status: Full Time
Location: 2320 Apalachee Parkway #K, Tallahassee, FL
Summary Responsible for leading and managing a restaurant with a sales volume of $650,000 to $2.5M. Day-to-day leadership of people and financial management to achieve a return on investment. Maintain restaurant standards to include the quality of food, friendliness of service, cleanliness, and safety of employees and guests.
Essential Functions
Staff the restaurant with “A” Players. Attract, select, and retain quality employees and hourly management for restaurant operations. Implement effective local recruitment techniques to properly staff the restaurant. Onboard and train employees to brand standards. Continuously coach, provide feedback, and develop employees and management to build a quality team. Develop schedules and position employees. Facilitate employee meetings periodically. Ensure team members and management abide by company policies, procedures, and federal, state, and local laws. Communicate leadership about employee matters.
Drive Radical Hospitality for the guests. Maintain all standards of excellence in the restaurant in alignment with the quality of the food, friendliness of service, cleanliness of the facility, and safety of team members and guests. Ensure employees follow all recipes, procedures, and policies of the company. Drive guest satisfaction and local store marketing programs. Lead investigation and resolution of guest complaints and feedback. Ensure equipment operates efficiently and the facility is maintained according to company standards.
Manage local store marketing efforts by working with the marketing team. Build and maintain quality relationships with the community. Lead and manage catering sales for the store.
Hit food cost and labor cost standards. Drive financial results to achieve a return on investment. Consistently grow sales and revenue year over year. Forecast sales and adjust as needed. Maximize profitability by ensuring proper cost controls for sales, labor, payroll, and other controllable costs. Ensure product availability. Accurately perform all administrative duties, including daily, weekly, and periodic company financial reports in a timely fashion. Review and analyze profit and loss statements. Diagnose opportunities and develop/action plans to correct deficiencies. Align with leadership on action plans and implement them.
Maintain the restaurant facility and equipment in working order.
Consistently exhibit the actions/behaviors that demonstrate company values; perform all other tasks as directed by company leadership, including all Above Store Leadership and their representatives; always represent Moe’s and Quality Fresca, LLC professionally in every aspect of performance.
Other duties as assigned.
Education And Work Experience Required
High school diploma or equivalent required. Associate degree in business or related field preferred or equivalent experience in restaurant operations. Must be ServSafe certified.
Professional experience: At least 2 years of restaurant management experience required.
Required Knowledge, Skills, And Abilities
Quality restaurant operations
Quality communication and facilitation skills to multiple audiences
Financial acumen
Marketing techniques
Organizational skills
Computer skills
Excellent conflict resolution skills
Safe driving skills
Excellent leadership and management
Demonstrates the ability to quickly develop positive working relationships
Ability to multi-task
Ability to effectively lead a restaurant team to achieve company goals
Ability to serve in a self-directed role
Adherence to company core values – Quality Way
Physical And Cognitive Requirements The employee is regularly required to communicate clearly, move, and remain in a stationary position. The employee must occasionally transport and/or move up to 50 pounds. The employee must regularly be able to detect, perceive, identify, recognize, judge, inspect, estimate, observe, and assess items, information, and objects in an office or remote office setting; or restaurant environment.
Work Environment The noise level in the work environment is usually moderate.
#J-18808-Ljbffr