Air Apps
CRM Specialist
Air Apps is seeking a CRM Specialist to manage and optimize CRM systems and email marketing campaigns.
About Air Apps Air Apps, a family‑founded company on a mission to create the world’s first AI‑powered Personal & Entrepreneurial Resource Planner (PRP), believes in thinking bigger and moving faster. Based in Lisbon, Portugal and San Francisco, we are self‑funded and have reached over 100 million downloads worldwide.
The Role As a CRM Specialist at Air Apps, you will:
Develop and execute email marketing campaigns, drip sequences, and lead nurturing strategies.
Manage and optimize CRM workflows, segmentation, and customer lifecycle automation.
Work with HubSpot, Marketo, Salesforce, or other CRM platforms to improve campaign performance.
Track and analyze email open rates, CTR, conversion rates, and customer engagement metrics.
Optimize email templates, A/B test subject lines, and improve deliverability.
Create and maintain customer segmentation strategies for targeted campaigns.
Collaborate with marketing, sales, and product teams to personalize customer interactions.
Implement behavioral triggers and automation workflows to improve retention.
Ensure compliance with GDPR, CCPA, and email marketing regulations.
Stay up to date with CRM trends, personalization strategies, and automation best practices.
Requirements
3+ years of experience in CRM management, email marketing, or marketing automation.
Hands‑on experience with HubSpot, Marketo, Salesforce, Klaviyo, or similar platforms.
Strong understanding of email marketing best practices, segmentation, and automation workflows.
Experience with A/B testing, personalization, and dynamic content strategies.
Knowledge of lead scoring, drip campaigns, and customer journey mapping.
Familiarity with HTML/CSS for email formatting is a plus.
Analytical mindset with experience using Google Analytics, CRM dashboards, and reporting tools.
Strong attention to detail and ability to optimize email deliverability and engagement rates.
Experience working in fast‑paced, data‑driven marketing environments.
Benefits
Apple hardware ecosystem for work.
Annual Bonus.
Medical Insurance (including vision & dental).
Disability insurance - short and long term.
401k up to 4% contribution.
Air Conference – an opportunity to meet the team, collaborate, and grow together.
Transportation budget.
Free meals at the hub.
Gym membership.
Diversity & Inclusion At Air Apps we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives.
Application Disclaimer Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Other
Industries Technology, Information and Internet
Salary United States: $80,000 – $110,000
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About Air Apps Air Apps, a family‑founded company on a mission to create the world’s first AI‑powered Personal & Entrepreneurial Resource Planner (PRP), believes in thinking bigger and moving faster. Based in Lisbon, Portugal and San Francisco, we are self‑funded and have reached over 100 million downloads worldwide.
The Role As a CRM Specialist at Air Apps, you will:
Develop and execute email marketing campaigns, drip sequences, and lead nurturing strategies.
Manage and optimize CRM workflows, segmentation, and customer lifecycle automation.
Work with HubSpot, Marketo, Salesforce, or other CRM platforms to improve campaign performance.
Track and analyze email open rates, CTR, conversion rates, and customer engagement metrics.
Optimize email templates, A/B test subject lines, and improve deliverability.
Create and maintain customer segmentation strategies for targeted campaigns.
Collaborate with marketing, sales, and product teams to personalize customer interactions.
Implement behavioral triggers and automation workflows to improve retention.
Ensure compliance with GDPR, CCPA, and email marketing regulations.
Stay up to date with CRM trends, personalization strategies, and automation best practices.
Requirements
3+ years of experience in CRM management, email marketing, or marketing automation.
Hands‑on experience with HubSpot, Marketo, Salesforce, Klaviyo, or similar platforms.
Strong understanding of email marketing best practices, segmentation, and automation workflows.
Experience with A/B testing, personalization, and dynamic content strategies.
Knowledge of lead scoring, drip campaigns, and customer journey mapping.
Familiarity with HTML/CSS for email formatting is a plus.
Analytical mindset with experience using Google Analytics, CRM dashboards, and reporting tools.
Strong attention to detail and ability to optimize email deliverability and engagement rates.
Experience working in fast‑paced, data‑driven marketing environments.
Benefits
Apple hardware ecosystem for work.
Annual Bonus.
Medical Insurance (including vision & dental).
Disability insurance - short and long term.
401k up to 4% contribution.
Air Conference – an opportunity to meet the team, collaborate, and grow together.
Transportation budget.
Free meals at the hub.
Gym membership.
Diversity & Inclusion At Air Apps we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives.
Application Disclaimer Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Other
Industries Technology, Information and Internet
Salary United States: $80,000 – $110,000
#J-18808-Ljbffr