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Wilbur Labs

Head of CX & Operations — AI-Driven, Multi-Channel

Wilbur Labs, Dallas, Texas, United States, 75215

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A dynamic startup in Dallas is searching for a Head of Customer Experience and Operations. This full-time hybrid role focuses on improving service quality and operational efficiency across multiple channels. The ideal candidate will have over 8 years of experience in customer care or sales operations, drive improvements in metrics, and manage vendor teams. The position offers a competitive salary, equity, and extensive benefits, including unlimited vacation days and wellness stipends. #J-18808-Ljbffr